"I really liked the location but other important things like staff courtesy, response to inquiries, room cleanliness and sharing information regarding ... " More
A day of pampering can include deep-tissue massages, hot stone massages, and body wraps along with Ayurvedic treatments and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, steam room, kids' swimming pool, and free pool cabanas. Business travelers can take advantage of a meeting room and a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. There's also the convenience of free valet parking.
With a stay at this 5-star Ambalapuzha hotel, you'll be 3 km (1.9 mi) from Chettikulangara Bhagavathy Temple and 3 km (1.9 mi) from Padanilam Parabrahma Temple.
Sterling Lake Palace Alleppey offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A children's pool, a steam room, and spa services are also featured at the luxury Sterling Lake Palace Alleppey. You'll have access to the outdoor pool and health club at a partner property. Free self parking and valet parking are available. This 5-star Ambalapuzha hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Free self parking , Free valet parking
Sterling Lake Palace Alleppey offers 58 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.
SEA FOOD RESTAURANT - Onsite seafood restaurant.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
To get to the property, guests need to transfer by boat. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.