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4.5 out of 5

"Facilities well kept and rooms pleasant. Although free kayaks are advertised there was only 2 singles and three doubles all without back supports for ... " More

By a verified traveller on Mon 29 Jul 2019

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Hotel Description

A family-friendly stay in Aore Island awaits you at Aore Island Resort. You'll be 2.4 km (1.5 mi) from Luganville Market and 3.9 km (2.4 mi) from Unity Park. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges, and a full-service spa.

The restaurant, The Nakamal Restaurant, is open for breakfast, lunch, and dinner. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor swimming pool and marina. Added amenities include free WiFi in public areas, a free manager's reception, and coffee/tea in a common area. Each morning free local cuisine breakfast is offered between 7:00 AM and 9:30 AM. There's also the convenience of an airport shuttle.

With a stay at this 4-star Aore Island resort, you'll be 4 km (2.5 mi) from Ammunition Bunkers and 4 km (2.5 mi) from Rotary Park.

1 Bedroom Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bedroom Beachfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Beachfront with Plunge Pool

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Aore Island Resort ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aore Island Resort

Everyone (8) Couples (5) Family (2)
4 out of 5

Posted by on 23 Dec. 2022

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4 out of 5
Facilities well kept and rooms pleasant. Although free kayaks are advertised there was only 2 singles and three doubles all without back supports for all the guests but also used by visiting 'yachties'

Posted by on 29 Jul. 2019

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4 out of 5
Beautiful setting , gardens were immaculate , could do with more lighting along the stepped path at night ! Food was a little disappointing, the continental breakfast was often ran out of choices at any time at breakfast , and the main meals tended to be very sauce heavy when more lighter dressings would have been a nicer alternative, otherwise a great location and nice accommodation, pool and beach.

Posted by on 3 Jul. 2019

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4 out of 5

Posted by on 9 Jun. 2019

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5 out of 5
We stayed for 3 nights and loved every moment. There were SUP boards, kayaks, bikes, snorkling, a beach and pool. The food and service was excellent. We stayed in a beach front villa which was amazing. Great for a family or romantic getaway! Highly recommend.

Posted by on 1 May 2018

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Comment from Hotel Management

1 May 2018 by Brad

Thank you for choosing to stay at Aore Island resort for your holiday. With its close proximity to mainland, we believe the resort is able to offer a wide choice for our guests; be as active as you need, or simply relax & enjoy the quiet simpleness of island life. We hope we may be able to host you again, for a future holiday.

5 out of 5

Wonderful hotel

Pros: The room, service and food.
Cons: More ferry crossing later than 4.30pm
Location: The island is separate from the busy Santo island so much quieter yet just a short free ferry ride from the main town.
Wonderful hotel and lovely staff. We were meet at the ferry and every handled for us. The room was lovely and very comfortable. Any problem was dealt with quickly and the food at the restaurant was lovely.

Posted by on 6 Nov. 2017

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5 out of 5

Fantastic place to stay!

Pros: Special mention must go to the welcome coconuts, the tropical flowers decorating everything and the really lovely staff.
Cons: Perhaps some simple sandwiches on the lunch menu?
Location: We can recomend the millenium cave walk, horseriding at Lope Lope and nearby blue hole, visiting Port Olry and Champagne Bed, diving Coolidge wreck
We spent 7 nights at Aore Island Resort and loved the experience. Very pretty island setting, lovely sea breezes, gorgeous beach and great restaurant. Very convenient to lots of fun activities on Santo whilst having a really comfortable base to return to in the afternoon. The huts had everything we needed and nothing we didn't - lovely accomodation in an unspoilt paradise. It was a great relief to be away from air conditioning and tv of Port Vila, but the fans, mossie screening and ensuites made the huts very pleasant to stay in. Everyone in the family really relaxed with books, swimming, playing cards and socializing with the other guests when we weren't out exploring Santo. We spent the first few days of our trip at a big international resort near Port Vila and we can say we all much preferred this - it had the friendly feel of a family-run resort but with everything done to a really high standard. Of the five resorts we visited on our trip this was by far our favourite. We can't wait to get back there and have told all our friends about it.

Posted by , from Sydney on 8 Feb. 2017

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2 out of 5

Disappointing accommodation

Pros: Sheltered beach.
Bungalows badly need repairs and updating, as did all equipment.

Posted by on 21 Jul. 2016

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Comment from Hotel Management

29 Oct. 2016 by AoreIslandResort

Thank you for taking the time to review, beds, pillows, linen, bikes, stand up paddle boards are all new as of April, 2016. The bungalows reflect a typical Melanesian style, stage one of our refurbishment takes place during the resort closure in February, 2017.

4 out of 5

Lovely Place to relax!

This resort is in a lovely peaceful spot. The rooms are comfortable, staff friendly and the food is good with a lot of variety to choose from. There is snorkelling off the beach, bikes to ride and a choice of other activities on and off the island. We did a fantastic snorkelling trip with Fabrice. He took us to Aese Island and Fabrice was very knowledgeable and keen to share as much as he could about Santo. We would highly recommend this tour which is advertised in the resort information book. In the 6 nights we stayed there was nothing to complain about!!!! Just a great holiday in a relaxing environment.

Posted by , from Australia on 20 Jul. 2016

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Comment from Hotel Management

29 Oct. 2016 by AoreIslandResort

Thank you Anne for staying with us at Aore Island Resort. We appreciate you sharing your holiday with us.

5 out of 5

Nice island experience

Anne and her staff are all really nice and made for a lovely stay. Great Christmas spent on Aore island.

Posted by , from Sydney, Australia on 30 Dec. 2015

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About the Aore Island Resort

Location Aore Road, Aore Island, Aore

Property Features

Aore Island Resort offers its guests a full-service spa, a marina, and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the family-friendly Aore Island Resort. An airport shuttle (available on request) is available for a fee. Smoking is allowed in designated areas at this 4-star Aore Island resort.

  • 18 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Aore Island Resort offers 18 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:30 AM. The resort hosts a free manager's reception daily.

The Nakamal Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Beach Bar - This bistro is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. Aore Island Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. Contactless check-out is available.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: VUV 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VUV 2400 per person (roundtrip)
  • Airport shuttle fee per child: VUV 1200 (roundtrip), (from 3 to 14 years old)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aore Island Resort
  • Aore Hotel Santo
  • Aore Island Hotel Espiritu Santo
  • Aore Resort Santo
  • Aore Resort Santo
  • Aore Hotel Santo
  • Aore Island Resort Resort
  • Aore Island Resort Aore Island
  • Aore Island Resort Resort Aore Island

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.