6/10 Okay
Ashley
29 Feb 2024
Liked: Cleanliness, staff & service
Clean, but needs some work.
I was in Asheville for a long weekend and needed some last minute accomodations. I was attending an event downtown and this hotel was conveniently located to Uber to a from. The location is nice because you can explore a lot of different areas of Asheville with just a short drive. The rooms have been updated and the beds are comfortable. The updates in the room were nice but felt a little rushed. The fridge in my room would not stay closed, so I had to prop my cooler against it to hold it shut. Also the elevator wasn't working the entire time I was there. This was by far the worst part about my stay. I was on the 3rd floor, and I'm not a light packer. I had to make 5 trips to get myself, my luggage, and dog upstairs. If I had some warning I would have packed a bit differently (more bags, but smaller) so I wouldn't have to drag a 60 pound suitcase upstairs. From what I heard the elevator regularly doesn't work at this property. The complimentary breakfast was delightful, they had biscuits and gravy, sausage/eggs for breakfast sandwiches, waffles, and a variety of cereal, fruit, and pastries. I will say the first day the gravy was super watery. All in all I had a pleasant stay in a clean, quiet hotel, they could just improve on a couple things. I would check on the elevator status before booking again though.
Ashley
Stayed 2 nights in Feb 2024