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Four Points by Sheraton Auckland

4.0 star property
Upscale hotel, walk to Sky Tower

Choose dates to view prices

Four Points by Sheraton Auckland

Photo gallery for Four Points by Sheraton Auckland

Premium bedding, minibar, in-room safe, desk
City view
Breakfast, lunch and dinner served
Lobby
Room, 2 Double Beds

Overview of Four Points by Sheraton Auckland

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available

Explore the area

Map
396 Queen Street, Auckland, Auckland, 1010
  • Popular LocationUniversity of Auckland3 min walk
  • Popular LocationSky Tower9 min walk
  • Popular LocationSpark Arena5 min drive
  • AirportAuckland (AKL-Auckland Intl.)26 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Sofa bed
Separate bedroom
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony, City View

Lake view

Studio, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Lake view

Suite, 1 King Bed, View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Sofa bed - twin
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Grand Millennium Auckland
Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1008)
The price is AU$305
for 1 night
includes taxes & fees
18 May - 19 May
Grand Millennium Auckland

About the area

Auckland

Four Points by Sheraton Auckland puts you in the heart of Auckland, within just a 10-minute stroll of University of Auckland and Sky Tower. Highlights at this hotel include a restaurant, a 24-hour gym, and a bar/lounge. .The restaurant, Queen's Head Bar & Eatery, serves local and international cuisine and is open for breakfast, lunch, and dinner. The Churchill is the hotel's own bar, serving drinks along with lunch and dinner. 2045 square feet (190 square meters) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-star Auckland Central Business District hotel include Auckland Domain and Spark Arena.

What's nearby

  • University of Auckland - 3 min walk
  • Sky Tower - 9 min walk
  • Auckland Domain - 14 min walk
  • Spark Arena - 5 min drive
  • Eden Park - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • Kai Eatery - 3 min walk
  • Daldang - 2 min walk
  • Nando's Queen St - 3 min walk
  • The Classic Comedy & Bar - 1 min walk
  • Tanuki Sushi & Sake Bar - 1 min walk

About this property

Four Points by Sheraton Auckland

Upscale hotel, walk to Sky Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2045 square feet (190 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Auckland. Parking is available for a fee.

This 4-star Auckland hotel is smoke free.

  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Four Points by Sheraton Auckland offers 255 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 35 per night)
  • Covered valet parking on site (NZD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Queen's Head Bar & Eatery
  • The Churchill

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,045 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Ballroom
  • Building
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Auckland?

Four Points by Sheraton Auckland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of 4 May 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on 5 May 2024 start from AU$162.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Four Points by Sheraton Auckland a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Four Points by Sheraton Auckland.

Is Four Points by Sheraton Auckland family-friendly?

You bet! With amenities like kids' meals, as well as free infant beds in the guestrooms, it's no surprise Four Points by Sheraton Auckland is a hit with families.

Is there a free airport shuttle available at Four Points by Sheraton Auckland?

No, Four Points by Sheraton Auckland does not offer an airport shuttle service.

Are pets allowed at Four Points by Sheraton Auckland?

No, only service animals are allowed.

Four Points by Sheraton Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 588 reviews" "
Rating 8 - Good. 175 out of 588 reviews" "
Rating 6 - Okay. 49 out of 588 reviews" "
Rating 4 - Poor. 20 out of 588 reviews" "
Rating 2 - Terrible. 12 out of 588 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Don’t go by the address on the website - 396 Queen Street - that address is vacant and up for lease! Entry to the hotel is via Mayoral Drive.
Stayed 3 nights in Apr 2024

8/10 Good

Raegen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking fee of $55 per night is excessive!
Stayed 1 night in Mar 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

10/10 Excellent

walter, christchurch

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Jan 2024

10/10 Excellent

Linda

Very nice hotel, good location
Very nice hotel
Stayed 1 night in Jan 2024

8/10 Good

Amir, Fort Collins

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every thins was great except the water from shower would run onto the remaining floor of the bathroom.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Bar staff were outstanding 20th floor , downstairs bar a bit disorganized
Stayed 3 nights in Jan 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our wedding anniversary and absolutely loved it. The view from our room was breathtaking, especially at night. The staff are all very friendly, welcoming and helpful. Looking forward to our next stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even the cheapest suit is worth the price absolutely phenomenal night. The soundproof room was so good really helped with kicking back and catching up on some much needed sleep. Breakfast Buffet was AMAZING there was an omelette bar which we took advantage of. Great food, great night, great stay thank you to the staff for being helpful and friendly.

10/10 Excellent

Jacob

Travelled with family
Liked: Amenities
Stayed 3 nights in Jan 2024