The lobby is gorgeous, I've never seen such clean and shiny floors anywhere, and the staff and residents were super helpful and welcoming. You are one block from a boardwalk and the ferry to Quadra, and a block away from Shoppers Row so the location is prime. This hotel, however, seems to be a combination of hotel and low-income rentals in an area of town with a lot of homeless people in the surroundings. The smell of cigarette smoke is pervasive (BUT not in our room AT ALL). I'd stay here again, especially now that I know the clientele and area.