Mercure Concepción

3.5 star property
Comfortable hotel with fitness centre and business centre

Choose dates to view prices

Photo gallery for Mercure Concepción

Breakfast, lunch and dinner served
Exterior
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast for a fee
Minibar, in-room safe, desk, laptop workspace
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Cochrane Poniente No. 75, Concepción, 4070295
  • Popular LocationParque Ecuador19 min walk
  • Popular LocationUniversity of Concepcion4 min drive
  • Popular LocationEstadio Municipal de Concepcion7 min drive
  • AirportConcepcion (CCP-Carriel Sur)16 min drive

Room options

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Concepción

At Mercure Concepción you'll be within just a 15-minute stroll of Happyland and Catedral de la Santisima Concepcion. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include meeting rooms and a business centre. Additionally, you'll find free WiFi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Concepción hotel include Parque Ecuador and Plaza de la Independencia.

What's nearby

  • Plaza de la Independencia - 14 min walk
  • Parque Ecuador - 19 min walk
  • University of Concepcion - 4 min drive
  • Universidad San Sebastián - 5 min drive
  • Estadio Municipal de Concepcion - 7 min drive

Getting around

  • Concepción Station - 6 min walk
  • Concepcion (CCP-Carriel Sur) - 16 min drive

Restaurants

  • Domino's Pizza - 2 min walk
  • Beyond Bar - 6 min walk
  • Catus Pizza - 6 min walk
  • Govinda's - 4 min walk
  • Rocket Sandwichs - 7 min walk

About this property

Mercure Concepción

Comfortable hotel with fitness centre and business centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Concepción .

This 3.5-star Concepción hotel is smoke free.

  • 138 guestrooms or units
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Concepción offers 138 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 10.32 per night)
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 46 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 per person
  • Nearby parking fee: USD 10.32 per night (1 ft away)
  • Pet fee: USD 46 per pet, per stay
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atton Concepcion Hotel

Frequently asked questions

What is the cancellation policy at Mercure Concepción ?

Mercure Concepción offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Concepción ?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Mercure Concepción on 12 May 2024 start from AU$96.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Concepción ?

The closest beach to Mercure Concepción is El Morro Beach (25.5 km).

Is Mercure Concepción family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Mercure Concepción is a hit with families.

Does Mercure Concepción serve breakfast?

You bet, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Concepción ?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mercure Concepción ?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Concepción ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Concepción ?

Cats and dogs are welcome at Mercure Concepción , with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Mercure Concepción Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 325 reviews" "
Rating 8 - Good. 88 out of 325 reviews" "
Rating 6 - Okay. 43 out of 325 reviews" "
Rating 4 - Poor. 17 out of 325 reviews" "
Rating 2 - Terrible. 7 out of 325 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It could be better
Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, not great
Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023

6/10 Okay

Luis

Business traveller
Disliked: Cleanliness
Next time would go somewhere else.
The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Stayed 1 night in May 2022

6/10 Okay

Adriana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Boris

Hotel de paso
Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
Stayed 2 nights in Jan 2022

4/10 Poor

LORENA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very small rooms, breakfast ok but they have to serve you from a very small buffet
Stayed 1 night in Jan 2022

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
Disappointing
Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Stayed 1 night in Jan 2022

10/10 Excellent

Carlos, Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran lugar para estar, todo el personal muy amable
Stayed 1 night in Dec 2021