Frequently asked questions

What is the cancellation policy at Gem Riverside Hotel Hoi An?
Gem Riverside Hotel Hoi An offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Gem Riverside Hotel Hoi An?
Yep, Gem Riverside Hotel Hoi An has a free self car park. Onsite parking is limited.
Are there any beaches close to Gem Riverside Hotel Hoi An?
The closest beach to Gem Riverside Hotel Hoi An is My Khe Beach (23.4 km).
Is there a spa on site at Gem Riverside Hotel Hoi An?
There’s no onsite spa, but this property does offer services like massages.
Does Gem Riverside Hotel Hoi An have a pool?
Gem Riverside Hotel Hoi An has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 9:30 PM.
Is Gem Riverside Hotel Hoi An family-friendly?
You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it’s no surprise that Gem Riverside Hotel Hoi An is a hit with families.
Does Gem Riverside Hotel Hoi An serve breakfast?
You bet, full breakfast is available daily.
Is there a free airport shuttle available at Gem Riverside Hotel Hoi An?
No, but there’s an airport shuttle that runs 24 hours a day on request for a fee.
Is there a bar or restaurant at Gem Riverside Hotel Hoi An?
Yep, they’ve got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone? The dining venue is closed on Sunday, Monday, Thursday, Friday and Saturday.
What time are check-in & check-out at Gem Riverside Hotel Hoi An?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Gem Riverside Hotel Hoi An?
No, pets and service animals are not allowed.