- Check-in time starts at 2:00 PM
- Minimum check-in age is: 18
- Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Kandaya Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
- No lifts
- Children stay free
- Service animals not allowed
- Number of children who can stay for free – 2
- Debit cards
- Pets allowed (no fees)
- Staffed front desk
- Smoke detector
- Security system
- Children stay free - maximum age 5
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available for dinner
- Individually wrapped food options are available through room service
- gap period enforced between guest stays 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property does not follow sanitisation practices of any association
- Cashless transactions are available
- Masks are compulsory at the property
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: PHP 7000 per vehicle (roundtrip, maximum occupancy 6)
- Pet deposit: PHP 10000 per stay
- Rollaway bed fee: PHP 2500.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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