Alexander House And Utopia Spa

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Alexander House And Utopia Spa

Front of property
Terrace/patio
Garden Suites
2 restaurants, breakfast, lunch, dinner served; British cuisine
Junior Suite, 1 King Bed | Deep soaking bathtub
Reviews
8.4

Very good

Popular amenities

  • Restaurant
  • Spa
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Turners Hill, East Grinstead, England, RH10 4QD
  • Popular LocationTulley's Farm3 min drive
  • Popular LocationQueen Victoria Hospital7 min drive
  • Popular LocationManor Royal Business Park8 min drive
  • AirportLondon (LGW-Gatwick)17 min drive

Room options

Cosy Double Room

9.3/10 Wonderful

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Comfy King Room

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Egyptian cotton bed sheets
  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed

Garden Suites

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

Luxury Super King Room

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

The Gatehouse

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 105 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Traditional Suite

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Spa Suite

8/10 Very good

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

East Grinstead

A luxury stay in East Grinstead awaits you at Alexander House And Utopia Spa. You'll be 2.7 km (1.7 mi) from Worth Way Country Park and 3.7 km (2.3 mi) from Tulley's Farm. Highlights at this boutique hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Utopia Spa can include hot stone massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The fine-dining restaurant, AGs 3 Rosette Restaurant, is open for lunch and dinner. Enjoy the indoor swimming pool, gym, outdoor tennis court and Hot tub. 495 square feet (46 square metres) of event facilities include meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a sauna and coffee/tea in a common area. Continental breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Within a 30-minute drive of this 5-property class East Grinstead hotel, attractions include Surrey Hills and South Downs National Park.

What's nearby

  • Tulley's Farm - 3 min drive
  • Wakehurst Place - 5 min drive
  • Queen Victoria Hospital - 7 min drive
  • Manor Royal Business Park - 8 min drive
  • Tilgate Park - 13 min drive

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪The Dukes Head - ‬6 min drive
  • ‪The Old Mill - ‬5 min drive
  • ‪Star Inn - ‬6 min drive
  • ‪The Crown at Turners Hill - ‬15 min walk
  • ‪Tulleys Farm - ‬2 min drive

About this property

Alexander House And Utopia Spa

Luxury hotel with 2 restaurants and full-service spa
Alexander House And Utopia Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the luxury Alexander House And Utopia Spa. Self parking and valet parking are free.

This 5-star East Grinstead hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 495 sq ft of conference space
  • 46 sq. m of conference space
  • Built in 1608
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
Alexander House And Utopia Spa offers 58 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This individually furnished accommodation includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Utopia Spa has 29 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 495 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Building
  • Built in 1608
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

What is the cancellation policy at Alexander House And Utopia Spa?

Alexander House And Utopia Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alexander House And Utopia Spa?

As of 12 June 2024, prices found for a 1-night stay for 2 adults at Alexander House And Utopia Spa on 25 June 2024 start from AU$468.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alexander House And Utopia Spa?

Yep, Alexander House And Utopia Spa has a free self car park and free valet parking.

Is there a spa on site at Alexander House And Utopia Spa?

Yep, Utopia Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Alexander House And Utopia Spa have a pool?

Alexander House And Utopia Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Alexander House And Utopia Spa?

Alexander House And Utopia Spa features a full-service spa, an indoor pool and 2 restaurants.

What makes Alexander House And Utopia Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Alexander House And Utopia Spa.

Does Alexander House And Utopia Spa serve breakfast?

Yeah, continental breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Alexander House And Utopia Spa?

No, Alexander House And Utopia Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Alexander House And Utopia Spa?

Yep, you can grab a meal at Alexander House And Utopia Spa's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Alexander House And Utopia Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Alexander House And Utopia Spa?

Dogs are welcome at Alexander House And Utopia Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Alexander House And Utopia Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 219 out of 388 reviews" "
Rating 8 - Good. 86 out of 388 reviews" "
Rating 6 - Okay. 38 out of 388 reviews" "
Rating 4 - Poor. 29 out of 388 reviews" "
Rating 2 - Terrible. 16 out of 388 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzie

Stayed 1 night in Mar 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Nathan

Stayed 1 night in Feb 2024

10/10 Excellent

Gazelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing, they were attentive and very friendly. They catered well for us (vegan). I love the attention to detail, our room had alternative milk (plant based), special birthday treat for my wife and we were upgraded to a luxury room (complimentary). I cannot fault anything, this was just perfect from start to finish.
Stayed 2 nights in Feb 2024

6/10 Okay

David

Travelled with partner
A little bit tired, spa treatments were average, not enough staff for the number of customers. There are definitely better spa options available in the area.
Stayed 1 night in Dec 2023

8/10 Good

Sam

Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall but some areas could be improved. Staff v friendly and helpful. Spa is great, clean and never feels overcrowded.
Stayed 3 nights in Nov 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, room comfort
Was okay, wouldn’t stay again.
Booked for our anniversary, was shocked that we would not have spa access outside of our check in/check out time without paying for early check in/late check out. I have never experienced this before when staying in a spa hotel. We had asked for non-alcoholic sparkling wine for the room and where not given the product that was quoted (we had a bottle that retails at 1/3 of the price but was still charged the quoted amount). During our stay we had afternoon tea, it took 3 attempts to get a drink order right which just seemed wasteful. Overall the service was okay, but nothing outstanding or screams 5 star. I have stayed in other spa hotel with better service. I wouldn’t stay again.
Stayed 1 night in Oct 2023

8/10 Good

Justin, Marsh Harbour

Stayed 1 night in Oct 2023