Riu Palace Costa Rica - All Inclusive

4.0 star property
Stylish property on the shore with 4 outdoor swimming pools

Choose dates to view prices

Photo gallery for Riu Palace Costa Rica - All Inclusive

Aerial view
4 outdoor pools, pool umbrellas, pool loungers
Water park
Minibar, in-room safe, desk, blackout curtains
Interior
Reviews
8.2

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant

Enjoy the area

Map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Popular LocationDiamante Eco Adventure Park2 min walk
  • Popular LocationOcotal Beach30 min drive
  • Popular LocationCoco Beach34 min drive
  • AirportLiberia (LIR-Daniel Oduber Intl.)45 min drive

Room options

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi (C))

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior (L))

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C CAN)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi, B2C CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Suite Junior With View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests- Superior

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

El Ocotal

An all-inclusive stay in Sardinal awaits you at Riu Palace Costa Rica - All Inclusive. Within steps you'll find Diamante Eco Adventure Park and Playa Matapalo within a 10-minute stroll. Highlights at this beachfront property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include massages, body scrubs and facials along with access to the hot tub and steam room. At the property's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free WiFi in public areas, a 24-hour gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4-property class Sardinal property include Playa Potrero and Ocotal Beach.

What's nearby

  • Diamante Eco Adventure Park - 2 min walk
  • Bahia Pez Vela Beach - 22 min drive
  • Playa Potrero - 29 min drive
  • Ocotal Beach - 30 min drive
  • Coco Beach - 34 min drive

Getting around

  • Liberia (LIR-Daniel Oduber Intl.) - 46 min drive

Restaurants

  • Riu Guanacaste sports bar - 3 min walk
  • Restaurante Ocotal - 8 min walk
  • Restaurante Papagayo - 5 min walk
  • Restaurante Liberia - 3 min walk
  • Zi Lounge - 22 min drive

About this property

Riu Palace Costa Rica - All Inclusive

Stylish property on the shore with 4 outdoor swimming pools
Riu Palace Costa Rica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Riu Palace Costa Rica - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the family-friendly Riu Palace Costa Rica - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Sardinal property.

  • 1 building
  • 538 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Built in 2012
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Riu Palace Costa Rica - All Inclusive offers 538 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sardinal property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Building
  • Built in 2012
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riu Palace Costa Rica - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. <

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Riu Palace Costa Rica - All Inclusive Sardinal
Riu Palace Costa Rica - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Riu Palace Costa Rica - All Inclusive?

Riu Palace Costa Rica - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Riu Palace Costa Rica - All Inclusive?

Yep, Riu Palace Costa Rica - All Inclusive has a free self car park.

Are there any beaches close to Riu Palace Costa Rica - All Inclusive?

Yep, Riu Palace Costa Rica - All Inclusive is a short 7-minute walk from Playa Matapalo. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Riu Palace Costa Rica - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs and facials.

Does Riu Palace Costa Rica - All Inclusive have a pool?

Yep, and guests recommend it! Riu Palace Costa Rica - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Riu Palace Costa Rica - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Riu Palace Costa Rica - All Inclusive?

Riu Palace Costa Rica - All Inclusive features 4 outdoor pools, a full-service spa and a nightclub.

What makes Riu Palace Costa Rica - All Inclusive a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Riu Palace Costa Rica - All Inclusive.

Does Riu Palace Costa Rica - All Inclusive serve breakfast?

You bet, free buffet breakfast is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Riu Palace Costa Rica - All Inclusive?

No, Riu Palace Costa Rica - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Riu Palace Costa Rica - All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Riu Palace Costa Rica - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Riu Palace Costa Rica - All Inclusive?

No, pets and service animals are not allowed.

Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 458 out of 1004 reviews" "
Rating 8 - Good. 271 out of 1004 reviews" "
Rating 6 - Okay. 157 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 51 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hadi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know how to start from the check in till check out is extremely bad experience I never will be back to any RIU hotel and not recommend it at all! We had 3 rooms reservation and all of those smell very bad like toilet and super bad service and all foods not eatable! Over all not qualified even for 1 star !!!
Stayed 5 nights in Jan 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Staff was amazing. Seared tuna was excellent from their Tokio restaurant.
Stayed 8 nights in Jan 2024

10/10 Excellent

Wendell, Perth Amboy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. The live entertainment in the evenings were definitely entertaining. The restaurants were all great, especially the steak house. You’ll find monkeys not far from the resort and beautiful iguanas strolling through from time to time.
Stayed 4 nights in Jan 2024

10/10 Excellent

Akiva

Liked: Cleanliness, staff & service
I had a great stay! The staff was friendly and helpful. I loved all the excursion I did - water rafting, the lunches included were so good, the hiking, the views of the zip lining unmatched. The hotel food was reliable and consistent. the only issue i had was with the air conditioning the room. It didn’t feel like it was on some times or it wasn’t as cold as i would like / used to . Overall i always recommend this hotel to friends if they want to visit Costa rica

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Clean top to bottom. Walkable beach.
Stayed 7 nights in Jan 2024

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a very enjoyable seven days stay at Riu Palace, Costa Rica. The staff at reception were very friendly, patient and answered all our questions/concerns. Special mention goes to Sharon at the reception. The view from our ocean view room was breathtaking! The room was big and the balcony was spacious. The bed was nice and firm. Housekeeping did a wonderful jobkeeping the room clean. The furniture needs to be updated though, they looked worn out. Loved the option of having five restaurants on the property. The buffet restaurants Arenal, and Papgayo were very good with lots of options. Special thanks goes to Monica at the Arenal restaurant. She is an excellent, very pleasant, capable maitre d, and always found a table to our liking, no matter how busy the restaurant was at that time. Loved the Japanese restaurant Tokio, and the fusion restaurant Krystal. Food and service was excellent there. Did not like the bathroom layout in our room though.The toilet (with a door) is separate from the shower and the sinks. The sinks are seperate from the showering area. The showering area has a half door without a lock, and does not have hooks to hang clothes. There is mildew on the grouts in the shower.There is a huge jacuzzi tub in the room, which I think is redundunt. The room will be much nicer if the toilet, shower and the sinks are all in one room with a door, and an exhaust fan. Frequently there is sewage smell coming from the toilet area.
Stayed 7 nights in Jan 2024

6/10 Okay

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Este hotel necesita urgentemente un update. El mobiliario es viejo, pintado sobre pintado dejando ver diferentes capas. Los colores violeta y fucsia de cortinas y sillas son una combinación terrible, junto con lámparas en color gris metalizado que ya están desajustadas por el tiempo (veladores inclinados, lámparas de pared flojas, espejos con manchas de humedad). Debimos cambiar de habitación porque las de la planta baja tienen un olor a humedad insoportable. Los baños de todas las habitaciones tienen olor a cloaca. La atención del personal es excelente. Siempre dispuestos y de buen modo. La comida también es muy buena, especialmente en el bufet (los restaurantes no son tan buenos ni con tanta calidad, especialmente el Steak House que nos sirvió carne quemada que debimos dejar sin probar siquiera). Mi percepción es que el precio es muy alto para el mantenimiento general que tiene el hotel. Aún así disfrutamos nuestra estadía.
Stayed 5 nights in Jan 2024

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bedrooms could use some updates but property itself overall is clean. Night entertainment is enjoyable
Stayed 4 nights in Jan 2024

6/10 Okay

Carol

Travelled with group
Liked: Staff & service
Our room was on the lowest level and was very damp and musty smelling. All of our clothes, even the clean ones have a musty smell to them. Our TV had to be replaced twice because it didn’t work or stopped working. The refrigerator in the room was broken. On the bright side, the grounds were beautiful and the staff amazingly polite and attentive.
Stayed 6 nights in Jan 2024

10/10 Excellent

Gleb M., renton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in paradise, the all-inclusive resort exceeded expectations. From the moment we arrived, the impeccable service and stunning surroundings set the tone for an unforgettable experience. The diverse culinary offerings, luxurious accommodations, and a plethora of activities left us feeling pampered and entertained. A true haven for relaxation and indulgence, this resort is a top-tier destination for those seeking the epitome of a lavish getaway.
Stayed 7 nights in Jan 2024