"Service, nannies were superb. Kids had a ball and didn’t want to leave Accommodation clean but not 5 star " More
LCD TVs with satellite channels are featured in all 12 individually decorated rooms, and you can enjoy free WiFi, free wired internet, and furnished balconies. Minibars provide refreshments, and room service makes dining in an option. Additionally, dining areas, sitting areas, and DVD players are available.
The restaurant, Aquana, is open for breakfast, lunch, and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club and pool loungers as well as access to boat tours and kayaking. Other amenities include free WiFi in public areas, free supervised childcare, and spa services. There's also free self parking, along with the convenience of an airport shuttle.
Places within a 30-minute drive of this 3.5-star Eratap resort include Port Vila Market and Mele Bay.
10 Jul. 2019 by The Aquana Family and Team
We are very sorry to see that Aquana didn't fulfill your expectations. If you could give us more feedback that would be fantastic to enable us to improve our services. Best Regards,
7 Jul. 2019 by The Aquana Family and Team
Thank you very much for your feedback - we are delighted to hear that your kids had a ball with our nannies and therefore enable you to have a well deserved break. Wishing you and your family only the very best!
7 Nov. 2018 by Aquana Family and Staff
Thank you very much for leaving us a review. We hope you enjoyed your stay and hope that we will be able to welcome you one day back. Best Regards,
22 Jul. 2017 by Fabienne BRUGGER
Dear Brennan, thank you very much for your e-mail and lovely feedback. It is very rewarding for us to be able to contribute to a memorable holiday experience. On a positive note :-) - we were promised that the road to Aquana should be tar sealed by the end of August. Wishing you and the whole family only the best and hope we will see each other one day again. Best Regards
22 Jul. 2017 by Fabienne BRUGGER
Der Ann-Maree, thank you very much for your feedback - we are delighted that you enjoyed your stay with us. Wishing you and the whole family only the best and hope we will see each other one day again. Best Regards
Step outside to unwind on the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Aquana Beach Resort with activities like surfing/body boarding, snorkeling, and kayaking. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a terrace. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Eratap resort.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Aquana Beach Resort offers 12 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. These individually decorated accommodations have separate dining areas. 32-inch LCD televisions come with satellite channels and video-game consoles. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
Aquana - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests should notify this property in advance of their anticipated arrival time.
Aquana Beach Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.
For guests' safety, the property includes a fire extinguisher in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.