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"As per many of the other reviews, this “resort” has seen better days. It is tired.
Almost all staff were lovely but everything else was fairly average
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A family-friendly stay in Faleapuna awaits you at Le Uaina Beach Resort. You'll be 23.5 km (14.6 mi) from Apia Park and 25.2 km (15.7 mi) from To-Sua Ocean Trench. Highlights at this beachfront resort include a private beach, a restaurant, and an outdoor swimming pool.
The restaurant, LeUaina, is open for breakfast, lunch, and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the kids' swimming pool and pool loungers as well as access to kayaking and motor boating. Added amenities include WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
Sights within a 30-minute drive of this Faleapuna resort include Fugalei Fresh Produce Market and Faleata Golf Course.
Le Uaina Beach Resort ratings based on 16 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Le Uaina Beach Resort
Everyone (13)Couples (2)Family (1)
3 out of 5
As per many of the other reviews, this “resort” has seen better days. It is tired.
Almost all staff were lovely but everything else was fairly average.
If you only
Need a couple of days of accom before going elsewhere then go for it but If you’re expecting a glamorous resort like in the photos and in the advertising then shop elsewhere.
Posted by Haydn on 2 Sep. 2023
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4 out of 5
Very peaceful place in beach and garden setting, off the 'tourist' track. Our garden villa was perfect for the two of us needing a good rest. The private beach was perfect for swimming and free kayaks on offer were great fro exploring the coral reef. Live music outside each night was a treat - and the fiafia was very professional. Food & drinks options on site were limited but more than satisfactory. Staff were super friendly and helpful.
Posted by Rose, from Wellington NZ on 25 Aug. 2018
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4 out of 5
Nice gardens, average room, nice b/fast, nice staff
Posted by a verified traveller on 8 Aug. 2018
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4 out of 5
Pros:Friendly staff and management always willing to help.
Nice friendly people good food and very good company.
Posted by chris, from New zealand on 14 May 2017
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3 out of 5
Average customer service but nice resort
Some staff were lovely, in particular the owner and his wife. The majority, however, made it clear that they had no interest in doing their jobs and were rude. They would also wake us up each morning before 7am knocking on the door asking if we wanted clean towels, despite being asked not to.
Rooms were good, food was okay. They gave us a room free of charge for the day we were leaving until the evening when we were taken to the airport which was lovely. Great location.
Posted by Nicole, from Melb on 16 Apr. 2017
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Comment from Hotel Management
18 Apr. 2017
by Reservations
Talofa Lava.
we hope that you have arrived safely home after your short holiday with us here in samoa. we would like to thank you for taking your time out to review your stay with us. we will take onboard your feedback and work to rectify the issues with the relative departments. over all we do hope that you enjoyed your stay and hope to have you visit us in the future.
kind regards,
5 out of 5
Great Hotel, Fabulous Location, Helpful Staff.
Pros:Resort was clean, not too big, well laid out, easy to find things.
Location:Amazing beach location. Fish feeding daily. Cave pools nearby. Apia short drive away.
Fabulous swimming beach and great to snorkel. Fish feeding was a highlight. Very helpful friendly staff that remembered my name throughout the stay - very nice to be greeted with your name. Within a short drive from Apia and far enough away to really feel like you were "away from it all". All in all an amazing holiday made all the better by choosing to stay at Le Uaina
Posted by Wendy, from New Zealand on 6 Apr. 2017
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Comment from Hotel Management
10 Apr. 2017
by Schwartz Hunt
Thank you so much for staying with us and also the kind words.We are happy that you enjoy you stay with us.Keep in touch and come visit us( your samoan aiga) again when you on the island.
Best regards
Schwartz Hunt
Manager
4 out of 5
Paradise Potential
LeUaina is a piece of paradise 30 mins from Apia.
There is so much potential in this hotel that has been over looked and it's the small details that let this hotel down. Staff are amazing, welcoming, friendly always happy to help.
We stayed at LeUaina for 8 days. 7 days in the Garden Villa and 1 night in the Ocean view room.
Garden Villa was great size and location with 2 brm and a lounge and kitchenette. The bathroom
was a good size however the shower did not have hot water which we didn't mind but the tap in the basin was fixed too close you could not put your hands under the tap.
The kitchenette was a good size but there was no cutlery provided I had to ask reception and was told they would talk to the manager to sort it out and nothing happened for a couple of days.
The mattresses were very uncomfortable on the double beds you could hear and feel the springs the single bed was good though.
There was no information booklet provided in the room to tell us what services the hotel provides. what tourist places are in the area, what times meals are served and how often rooms get cleaned. We also had to ask reception for more bath towels as well as take our towels to them, there should also be larger beach towels available.
The food lacked variety, more Samoan dishes would be great for breakfast, lunch and dinner.
The pool area was great but needs attention loose tiles and floor boards and daily pool cleaning.
Posted by Garden Villa 2, from Brisbane, Australia on 5 Mar. 2017
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Comment from Hotel Management
15 Mar. 2017
by RM
Thank you for taking your time out to review your stay with us. Overall it looks like you enjoyed your stay with us and we are pleased to see that. We will follow up on your concerns wth the relevant department. It was a pleasure to have you stay with us and we hope to see you again.
3 out of 5
Piece of Paradise
Our stay at LeUaina was amazing! We loved what this hotel had to offer however the small things let this place down. We stayed in the Garden Villa and the 1 night in the Beach Fale.
In the Garden Villa the size was great with the 2 bedrooms and a lounge room, however we had a Microwave but no cutlery not even a teaspoon for the complimentary coffee and tea, we had to ask reception for cutlery.
The bathroom was great size but there was no hot water, the shower did not drain the water straight away and the tap for the washing basin did not fit you could not put your hand under the tap to wash your hands, towels should have been changed each day but we had to ask at reception each day and take towels to them.
The food was average, Continental breakfast lacked variety, the same for lunch and dinner. I think that a few Samoan dishes would have made for a better choice. Also if the menu says served with something that is not available tell the customer if there is a change as we were expecting Taro but were served something else.
The pool was great but needed some attention as some of the tiles were coming off and you could see the mold. We also had to clean the leaves out of the filter and the pool a few times.
This hotel has so much potential and could be so much more!!! Please take this as constructive and not as a dissatisfied customer because I still enjoyed my time there and would definitely recommend to family and friends.
Posted by Island Bliss, from Brisbane, Australia on 4 Mar. 2017
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Comment from Hotel Management
10 Apr. 2017
by Schwartz Hunt
Thank you for taking the time to review your stay with us.We will take on board all of your constructive issues and rest assure we are working hard with our staff to continue to address and improve our services to all our guest.Thank you for still recommending us to families and friends we appreciate that very much.
Maybe next time, we be able to serve you better.
Thanks again for staying with us.
Best regards
Schwartz Hunt
Manager
5 out of 5
Beautiful location, Beautiful people.
Pros:The owners, managers and staff made us feel like family and not visitors.
We had the most perfect holiday. Most of the time we stayed at the resort, and did a two other activities - 1/2 day island tour organised and provided by the resort, and we walked to the Piula Caves -100m from the top of their driveway.
Across the road from the resort is a general store chips, drinks, snacks, toiletries.
Breakfast is from 7-9am,then the choice is yours..... swimming in the pool or ocean, a pontoon to swim to and play on, kayaking, snorkelling or a 10 min boat ride to see turtles.
Friday night the resort bring in fire dancers, Sunday is Lobster Buffet lunch.
Posted by Caroline, from Sydney, Australia on 18 Oct. 2016
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3 out of 5
Was a good place to go back to a relax and have down time went out on Kayaks was a beautiful view of the resort and the ocean. Waiters and staff very friendly
Walk outside to smell the salt air and watch the ocean waves from the resort's beach. Summer fun is a breeze at Le Uaina Beach Resort with activities like snorkeling, scuba diving, and kayaking. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach resort also offers an outdoor pool, a children's pool, and a garden. Self parking is free. A complete renovation of Le Uaina Beach Resort was completed in July 2019. This Faleapuna resort is smoke free.
1 floor
28 guestrooms or units
12 buildings
Built in 2009
Supervised childcare (surcharge)
Childcare (surcharge)
Poolside lounge chairs
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Library
Terrace
Garden
Outdoor picnic space
Newspapers in lobby (free)
Television in lobby
No smoking on site
Bar or lounge
Bar by the pool
Dining venue
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 1
Children's pool
Soundproofed rooms
Laundry facilities
Babysitting or childcare (surcharge)
Playground on site
Refrigerator
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Free self parking
Transport
Property shuttles: Airport shuttle and area shuttle
Parking: Free self parking
Room Amenities
Le Uaina Beach Resort offers 28 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. This Faleapuna resort provides wireless Internet access (speed: 25+ Mbps) for a surcharge.
Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio
In-room dining (limited hours)
Refrigerator
Coffee maker
Shower
Rainfall showerhead
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Safe
Designer toiletries
Blackout drapes
Sound-insulated rooms
Air conditioning
Ceiling fan
Ensuite bathroom
Unique furnishings
Unique decor
Connecting rooms available
Food & Drink
For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:00 AM.
LeUaina - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at noon
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Le Uaina Beach Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 9:30 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for USD 30.0 per day.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds, onsite parking, and high chair. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Parties and events are allowed on site.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.
No cots (infant beds) available
No lifts
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Front desk opens daily at 7:00 AM
Front desk closes daily at 9:30 PM
Debit cards
Events/parties allowed
Guests will receive an email with special check-in instructions
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Children stay free - maximum age 5
Guest will receive an email before arrival 5 days
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Free on-site COVID-19 testing (Antigen/Rapid) is available
Onsite COVID-19 testing (Antigen) is required
Guests must register online prior to arrival
Guests must provide a copy of their passport in advance
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately USD 29.58 for adults and USD 14.79 for children
Fee for in-room wireless internet: USD 7.40 (for 2 hours, rates may vary)
Fee for wireless internet in public areas: USD 7 per hour (rates may vary)
Airport shuttle fee: USD 44.38 per vehicle (one-way, maximum occupancy 6)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 30.0 per day
Credit card charges are subject to a surcharge of 4 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Uaina Beach
Uaina Beach Faleapuna
Uaina Beach Resort
Uaina Beach Resort Faleapuna
Le Uaina Beach Resort Resort
Le Uaina Beach Resort Faleapuna
Le Uaina Beach Resort Resort Faleapuna
You should know
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Yep, Le Uaina Beach Resort has a free self car park.
Le Uaina Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.
Ocean-view dining and a private beach, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Le Uaina Beach Resort.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
