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5.0 out of 5

"Very clean although still bedbugs. Air con great. Popular hawkers at end of road . Very close to hop on hop off bus kumtor and popular historic sites ... " More

By a verified traveller on Sun 02 Aug 2015

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Hotel Description

Heliconia Hotel puts you in the heart of George Town, within just a 10-minute stroll of KOMTAR and Penang Jewish Cemetery. Highlights at this hotel include in-room free WiFi and LCD TVs.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a garden, luggage storage, and a front-desk safe. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this Downtown George Town hotel include Gurney Drive and Swettenham Pier Cruise Terminal.

Deluxe Twin No Window

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$36* Per night/room 7 May - 8 May

Deluxe Queen No Window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Two Singles With Window

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Queen With Window

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Heliconia Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heliconia Hotel

Everyone (1)
5 out of 5

Central modern hotel right in the busy centre

Very clean although still bedbugs. Air con great. Popular hawkers at end of road . Very close to hop on hop off bus kumtor and popular historic sites within walking distance. Right in heart of georgetown. Staff very friendly. Extended our stay at this hotel as location great.

Posted by , from M on 2 Aug. 2015

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Property Features

As a guest of Heliconia Hotel, you'll find a vending machine, a garden, and concierge services. Public spaces have free WiFi. Heliconia Hotel also features room service (during limited hours), a front-desk safe, and an elevator. Limited free parking is available on a first-come, first-served basis. A complete renovation of Heliconia Hotel was completed in September 2021. This George Town hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 5 levels
  • Built in 2013
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Heliconia Hotel offers 45 air-conditioned accommodations with safes and complimentary toiletries. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MYR 35 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heliconia Hotel
  • Heliconia Hotel Penang
  • Heliconia Penang
  • Hotel Heliconia
  • Heliconia Hotel Penang/George Town
  • Heliconia Hotel George Town
  • Heliconia George Town
  • Heliconia Hotel Hotel
  • Heliconia Hotel George Town
  • Heliconia Hotel Hotel George Town

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.