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4.7 out of 5

"Enjoyed the pool, the food on offer for breakfast and room service was average " More

By a verified traveller on Mon 15 Jul 2019

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Hotel Description

A luxury stay in George Town awaits you at Lexis Suites Penang. You'll be 19.1 km (11.8 mi) from Penang Hill and 20.5 km (12.7 mi) from KOMTAR. Highlights at this beachfront hotel include in-room plunge pools, free WiFi, and balconies.

The restaurant, Roselle Coffee House, serves international cuisine and is open for lunch and dinner. Satellite Bar is the hotel's own bar. Spend the day at the beach and enjoy the onsite outdoor swimming pool, gym, and kids' swimming pool. Other amenities include 2 restaurants and free WiFi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Within a 20-minute drive of this 5-star Bayan Lepas hotel, attractions include Queensbay Mall and Swettenham Pier Cruise Terminal.

Executive Pool Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max
AU$133* Per night/room 9 May - 10 May

Premium Pool Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Lexis Suites Penang ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lexis Suites Penang

Everyone (2) Family (1)
4 out of 5
Enjoyed the pool, the food on offer for breakfast and room service was average

Posted by on 15 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Lisa

Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management

5 out of 5

Posted by on 1 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Lisa

Hi Anonymous, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. QWe hope you enjoyed your stay with us.. We are looking forward to welcome you again to Lexis Suites Penang. Warm regards, The Management

5 out of 5
The Lexis is beautiful and we could not have felt more special. The pool is absolutely fantastic and we enjoyed it everyday. The restaurants are lovely as is the sky bar. There’s plenty of facilities for little kids as well. The only and biggest let down is where it is. We didn’t realise it was so far from the attractions. Download the Grab App for Uber type taxis and it can take at least 45 mins to get to the north of the island. But if you want to just relax and hide away from the world then go to the Lexis Suites.

Posted by , from Melbourne on 15 Oct. 2018

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Comment from Hotel Management

26 Oct. 2018 by Lisa

Dear Miichka, It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comments. While we are appreciate your compliments, we also have taken note on your feedback on hotel location which is far from places of attraction. Looking forward to seeing you again in the near future. Warmest regards, The Management

Property Features

Lexis Suites Penang offers its guests a children's pool, an outdoor pool, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Spa services, a terrace, and multilingual staff are also featured at the luxury Lexis Suites Penang. Self parking is free. Smoking is allowed in designated areas at this 5-star George Town hotel.

  • 222 guestrooms or units
  • 26 levels
  • 2 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Lexis Suites Penang offers 222 air-conditioned accommodations with private plunge pools and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private Plunge Pool
  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Roselle Coffee House - This restaurant specializes in international cuisine and serves lunch and dinner.

Umi Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Satellite Bar - Onsite bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Lexis Suites Penang

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 35 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lexis Suites Penang Bayan Lepas
  • Lexis Suites Penang Hotel
  • Lexis Suites Hotel
  • Lexis Suites Penang
  • Lexis Suites
  • Lexis Suites Penang Hotel George Town
  • Lexis Suites Penang George Town
  • Lexis Suites Penang Hotel
  • Lexis Suites Penang George Town
  • Lexis Suites Penang Hotel George Town

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.