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4.0 out of 5

"The hotel reception seems unsure about the check in process. We arrived at the hotel at 7.20pm and did not get to our rooms until 7.50pm. When we enqu ... " More

By a verified traveller on Tue 05 Sep 2017

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Hotel Description

Vouk Suites At Mansion One places you in the center of George Town, steps from Gleneagles Penang Medical Centre and within a short 5-minute stroll of Gurney Drive.

Each apartment features free WiFi, an LCD TV, and free bottled water. A kitchenette comes equipped with a refrigerator and a microwave, and room service is also available. A ceiling fan, a safe, and free toiletries are also available. Housekeeping is available once per stay.

The restaurant, Cest Si Bon, is open for breakfast, lunch, and dinner. The apartment building's own lounge bar is a nice place to enjoy a drink. Added amenities include a coffee shop/cafe, a snack bar/deli, and laundry facilities. There's also the convenience of a free shopping center shuttle.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 3 Bedrooms, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Vouk Suites At Mansion One ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Vouk Suites At Mansion One

Everyone (1)
4 out of 5

Good location hotel with good breakfast.

Pros: Location.
Cons: The check on process.
Location: Close proximity to shops and tourist resort .
The hotel reception seems unsure about the check in process. We arrived at the hotel at 7.20pm and did not get to our rooms until 7.50pm. When we enquired we were told the rooms weren't ready. We do not understand why aren't the rooms ready when we are suppose to be able to check in at 2.00pm. Other than the check in process our overall stay is ok.

Posted by , from sydney on 5 Sep. 2017

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Vouk Suites At Mansion One also features multilingual staff, concierge services, and laundry facilities. This 3.5-star George Town apartment is smoke free.

  • 14 guestrooms or units
  • 30 levels
  • Built in 2016
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Transport

  • Property shuttles: Free shopping center shuttle

Room Amenities

Vouk Suites At Mansion One offers 14 accommodations with safes and complimentary bottled water. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This George Town apartment provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator (full size)
  • Microwave
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10 AM.

Cest Si Bon - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Vouk Suites At Mansion One

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

The property is professionally cleaned.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • VOUK Suites Mansion 1 Apartment Penang
  • VOUK Suites Mansion 1 Apartment
  • VOUK Suites Mansion 1 Penang
  • VOUK SUITES MANSION ONE Apartment Penang
  • VOUK SUITES MANSION ONE Apartment
  • VOUK SUITES MANSION ONE Penang
  • VOUK SUITES MANSION ONE
  • VOUK Suites Mansion 1
  • Vouk Suites Mansion One Apartment George Town
  • Vouk Suites Mansion One George Town

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.