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Gorillas Lake Kivu Hotel

3.0 star property
Beach hotel with a 24-hour business centre and a poolside bar

Choose dates to view prices

Photo gallery for Gorillas Lake Kivu Hotel

View from property
Outdoor pool
Premium bedding, in-room safe, desk, free WiFi
Restaurant
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included

Explore the area

Map
Avenue de la Cooperation, Gisenyi
  • Popular LocationGisenyi Beach7 min walk
  • Popular LocationRwanda Tourism University College11 min walk
  • Popular LocationUniversité Libre de Kigali20 min walk

Room options

View all photos for Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside

Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside

Deluxe Twin Room, 1 Bedroom, Lake View, Lakeside

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 2 sq m
  • Lake view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Lake View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Lake View, Lakeside

Executive Suite, 1 Bedroom, Lake View, Lakeside

Executive Suite, 1 Bedroom, Lake View, Lakeside

Highlights

Balcony or patio
Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 5 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
Lake Kivu Serena Hotel
Pool
Spa
Parking included
Free WiFi
4.3 out of 5, Excellent, (79)
The price is AU$408
for 1 night
includes taxes & fees
25 May - 26 May
Lake Kivu Serena Hotel

About the area

Gisenyi

The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym and kids' swimming pool as well as access to a playground. Meeting rooms and a 24-hour business centre are among the business amenities offered. Added amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle.

What's nearby

  • Gisenyi Beach - 7 min walk
  • Rwanda Tourism University College - 11 min walk
  • Université Libre de Kigali - 20 min walk
  • Nyamyumba Hot Springs - 8 min drive
  • Parc National des Virunga - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 152 min drive

Restaurants

  • Restaurant Chalet - 8 min drive
  • Kivu Resto - 4 min drive
  • Ble' d' or - 3 min drive
  • Il razentino - 4 min drive
  • Bodega Goma - 3 min drive

About this property

Gorillas Lake Kivu Hotel

Beach hotel with a 24-hour business centre and a poolside bar
Gorillas Lake Kivu Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Gorillas Lake Kivu Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gisenyi hotel.

  • Deli
  • Conference rooms
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Gorillas Lake Kivu Hotel offers 35 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Gisenyi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per vehicle (roundtrip, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Gorillas Lake Kivu Hotel Gisenyi
Gorillas Lake Kivu Hotel
Gorillas Lake Kivu Gisenyi
Gorillas Lake Kivu
Gorillas Lake Kivu Hotel Hotel
Gorillas Lake Kivu Hotel Gisenyi
Gorillas Lake Kivu Hotel Hotel Gisenyi

Frequently asked questions

What is the cancellation policy at Gorillas Lake Kivu Hotel?

Gorillas Lake Kivu Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gorillas Lake Kivu Hotel?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Gorillas Lake Kivu Hotel on 21 May 2024 start from AU$172.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gorillas Lake Kivu Hotel?

Yep, Gorillas Lake Kivu Hotel has a free self car park.

Does Gorillas Lake Kivu Hotel have a pool?

Gorillas Lake Kivu Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Gorillas Lake Kivu Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Gorillas Lake Kivu Hotel.

Is there a free airport shuttle available at Gorillas Lake Kivu Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Gorillas Lake Kivu Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

Are pets allowed at Gorillas Lake Kivu Hotel?

No, pets are not allowed.

Gorillas Lake Kivu Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 36 reviews" "
Rating 8 - Good. 18 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 3 out of 36 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

A N M Sohel

Stayed 1 night in Jan 2024

8/10 Good

Selamawit T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
25 years too late.
The hotel has seen better days. The rooms were very rundown, the linens were threadbare and the beds were broken. The staff was friendly, but o would recommend looking somewhere else, especially for that price.
Stayed 1 night in Apr 2023

4/10 Poor

Richard

Liked: Cleanliness, staff & service, room comfort
Not Air conditioned
THIS HOTEL IS NOT AIR CONDITIONED. We chose it because Hotels.com said it was. The manager told us that was “an error” and that he has been trying to get the booking sites to change it but has had no success. This is a malaria area, there are no windows in the rooms but they have sliding glass doors providing a beautiful view of the pool and the lake but, at night, the only way to get cooler air is to leave those sliding doors wide open and use a fan. No screens, no mosquito nets and wide open doors. I was not willing to take that chance so said we would have to move. The manager then said they did have one suite with a/c but it cost $250 a night. We worked out a deal so it only cost me a couple hundred dollars more than we already paid through Hotels.com but this was an unexpected and unwelcome surprise. The staff is amazing, helpful, friendly. The breakfast is a very good buffet. The location is wonderful – across the street from the beach, walking distance to a couple of shops and nice coffee /pastry bakery. Lovely well-kept grounds and pool. This place would be perfect if they had a/c. But, because of that and the malaria potential (a friend who lives here that we were visiting said she has had malaria twice so it is a real possibility) I would choose another hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Doreen

Travelled with group
Liked: Cleanliness, staff & service
The staff was friendly and very attentive. The rooms and facilities were clean and comfortable. Spackling and painting are needed in the stairwell leading to the 2nd, as well as the 2nd floor corridor. Nonetheless, I would stay there again on future trips.
Stayed 1 night in Jan 2023

2/10 Terrible

Shayla

10/10 Excellent

Hans-Iko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated close to the lake in a wonderful garden with lush vegetation and a swimming pool with shallow water area.
Stayed 1 night in Aug 2022

8/10 Good

Calvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and comfortable
The Hotel was comfortable and relaxing and close most activities. Staff was friendly and helpful. Very nice breakfast.
Stayed 3 nights in Mar 2022

4/10 Poor

Bhert, Manila,

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Place is good but incomplete in what we need. Like one channel no free coffe or water.Restaurant Staff not returning your change of money, i paid thru on line and they said im still not yet paid so i give 200 hundred, then from 290 i paid they just return to me 100 dollar the remaining they said will be give to the driver. But how?
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ancient TVs, the property has to improve
At this price the property must have modern TVs not the year 2000s boxes they have. The cable tv channels were also less than 5. The check in was excellent but upon check out the guy at the reception asked me to pay. When i told him it was paid for already he appeared confused. This was a big shock for me. The breakfast was not up to scratch either. The garden and pool are very good.
Stayed 1 night in Mar 2020