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Family Hotel Soc Son

2.5 star property
Hanoi hotel in Soc Son with business centre and 24-hour front desk

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Photo gallery for Family Hotel Soc Son

Deluxe Double Room, 1 King Bed
Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby
Separate bathtub and shower, rainfall showerhead, free toiletries
Reviews
6.8

Popular amenities

  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Explore the area

Map
19 Vo Nguyen Giap, Thai Phu, Mai Dinh, Soc Son, Hanoi, 10000
  • AirportHanoi (HAN-Noi Bai Intl.)5 min drive
  • Popular LocationMelinh Plaza10 min drive
  • Popular LocationWest Lake13 min drive
  • Popular LocationHoan Kiem Lake19 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Fridge
Dining table
LCD TV
Pillow menu
  • 32 sq m
  • Hill view
  • Sleeps 5
  • 2 King Beds

View all photos for Family Double or Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Family Double or Twin Room

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Dining table
LCD TV
Pillow menu
Premium bedding
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Double Room, 1 King Bed

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Fridge
Dining table
LCD TV
Pillow menu
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Dining table
LCD TV
Pillow menu
Premium bedding
  • 322 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Triple Room, Multiple Beds

Premium bedding, memory-foam beds, minibar, in-room safe

Panoramic Triple Room, Multiple Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Fridge
Dining table
LCD TV
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

Similar properties

View from room
Airport Hotel Hanoi Convenient & Friendly
Breakfast included
Free airport shuttle
Parking included
Free WiFi
3.9 out of 5, Good, (95)
The price is AU$50
for 1 night
includes taxes & fees
15 June - 16 June
Airport Hotel Hanoi Convenient & Friendly

About the area

Hanoi

At Family Hotel Soc Son, you'll be 8.4 km (5.2 mi) from Melinh Plaza and 13 km (8.1 mi) from Nhat Tan Bridge. Highlights at this hotel include a restaurant and in-room LCD TVs. .This hotel has free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. There's also free parking nearby, along with the convenience of free airport drop-off service. .Sights within a 20-minute drive of this Soc Son hotel include Thanh Chuong Viet Palace and Hoan Kiem Lake.

What's nearby

  • Melinh Plaza - 10 min drive
  • Nhat Tan Bridge - 13 min drive
  • West Lake - 13 min drive
  • Ho Chi Minh Mausoleum - 17 min drive
  • Hoan Kiem Lake - 19 min drive

Getting around

  • Ga Co Loa Station - 11 min drive
  • Ga Phuc Yen Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 5 min drive

Restaurants

  • Starbucks - 5 min drive
  • Lucky Café - 4 min drive
  • Coffilia - 6 min drive
  • Nhà Hàng Ngọc Sương Phố Food - 5 min drive
  • Highlands Coffee - 6 min drive

About this property

Family Hotel Soc Son

Hanoi hotel in Soc Son with business centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. There's an onsite business centre. A free shuttle from the hotel to the airport (available 24 hours) and a bus station shuttle are free. Family Hotel Soc Son also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Hanoi hotel.

  • 1 building
  • 15 guestrooms or units
  • 7 levels
  • Built in 2016
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Family Hotel Soc Son offers 15 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes dining tables. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • 24-hour free airport drop-off shuttle on request
  • Area shuttle (surcharge) up to 2 kilometres
  • Free bus station shuttle

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift
  • Tile flooring in room

More

  • 7 floors
  • Building
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free extra futon
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Family Hotel Soc Son

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International and cash. Guests can access their rooms with a mobile device.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Family Airport Hotel Hanoi
Family Airport Hanoi
Family Airport Hotel
Family Hotel Soc Son Hotel
Family Hotel Soc Son Hanoi
Family Hotel Soc Son Hotel Hanoi

Frequently asked questions

Is Family Hotel Soc Son family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Family Hotel Soc Son is a hit with families.

Is there a free airport shuttle available at Family Hotel Soc Son?

Yep, there's a free shuttle from the hotel to the airport that runs 24 hours a day on request.

Is there a bar or restaurant at Family Hotel Soc Son?

Yep, you can grab a meal at Family Hotel Soc Son's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Family Hotel Soc Son?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Family Hotel Soc Son?

No, pets and service animals are not allowed.

Family Hotel Soc Son Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

3.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly Jaigne Marjorie

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Oct 2018. 4people 1night stayed in Deluxe Quadruple Room. The room was very clean. Staff was very kind. Breakfast was simple but heartful.(almost transit hotels in Hanoi is not).but It is not easy to find location. If I go to Hanoi, I will visit Family Airport Hotel again.
Stayed 1 night in Oct 2018

2/10 Terrible

Mayadar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional, dishonest hotel management
We booked hotel and told them when we will arrive in Hanoi so that they can pick us up. They did not come to airport as they said they would. We called and texted them 20 times in 4 hours and they did not pick up phone. And no taxis knew where they were. So we stayed at a different hotel. They finally sent us text saying we would not be charged. Then they sent another text letting us know they will charge us and if we did not like it, we should complain to Expedia. They are VERY unprofessional, dishonest, unethical. I would recommend that you not do business with these scammers
Stayed 1 night in Oct 2017

10/10 Excellent

steve, toronto canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel airport
We walked along the main highway to the hotel in half an hour. Check in easy. English wasn't understood so well but staff was so friendly and helpful that it did not matter. Hotel was clean, room clean and very nice big bathroom and everything we needed. They bent over backwards to get us on our way the next day to our destination by bus. I would stay here again and so would my wife and she can be fussy sometimes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

YOKO

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Tomoaki

Stayed 9 nights in Mar 2023

4/10 Poor

SEUNG, 대구

Travelled with group
Disliked: Amenities, property conditions & facilities
주변에 편의점없어요 한적한곳입니다 차라리 박닌에 가면 더 우수합니다 시설도 더 좋구요 별로였음
Stayed 1 night in May 2019

2/10 Terrible

日本人, 静岡県

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
迎えに来てくれずとても困りました　２部屋予約してたのに１部屋しか準備してませんでした　空港へ送ってもらうのにもたいへんな労力が掛かりました
Stayed 1 night in Apr 2019

8/10 Good

Vu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018