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5.0 out of 5

"The staff at this hotel are amazing. Lisa, Sally and Nina all speak excellent English and go above and beyond to make sure you have a great time on yo ... " More

By a verified traveller on Mon 23 Nov 2015

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Hotel Description

A luxury stay in Hanoi awaits you at Splendid Star Suite. Within steps you'll find St. Joseph's Cathedral of Hanoi and Red Moon Gallery. Highlights at this Art Deco hotel include in-room free WiFi, free internet, and LCD TVs.

A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs, and aromatherapy. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4.5-star Old Quarter hotel include Ly Trieu Quoc Su Pagoda and Hang Gai Street.

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite Triple Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Splendid Star Suite ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Splendid Star Suite

Everyone (1)
5 out of 5

Fantastic Hotel! Highly Recommend!

Pros: The staff are fantastic! Our room was large and lovely and clean. We also had a balcony.
Cons: It can't be improved... but the nearby church bells start a little early!
Location: Very central and close to the markets and other major tourist attractions. Great coffee shop nearby also.
The staff at this hotel are amazing. Lisa, Sally and Nina all speak excellent English and go above and beyond to make sure you have a great time on your holiday. The hotel is really well run and the girls are very organised. We also booked some package tours through the hotel and they were great. The hotel is in a really central location, close to most major tourist attractions.

Posted by , from Australia on 23 Nov. 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Splendid Star Suite. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. This 4.5-star Hanoi hotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 6 levels
  • Built in 2011
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Wired internet access - surcharge , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Hanoi Railway Station (1.5 km / 0.9 mi)
  • Property shuttles: Airport shuttle and train station pick-up

Room Amenities

Splendid Star Suite offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Splendid Star Suite has a restaurant serving breakfast only.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Splendid Star Suite offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 342000 per night.

Pet Policy

  • Pets and service animals are not allowed at Splendid Star Suite

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 5

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Rollaway bed fee: VND 342000 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Splendid Star
  • Splendid Star Hotel
  • Splendid Star Suite
  • Splendid Star Suite Hanoi
  • Splendid Star Suite Hotel
  • Splendid Star Suite Hotel Hanoi
  • Suite Star Hotel
  • Splendid Star Suite Hotel
  • Splendid Star Suite Hanoi
  • Splendid Star Suite Hotel Hanoi

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.