4/10 Poor
Adina
10 Mar 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Black Mold issues
Do not recommend! Unfortunately, we could not wait to leave this hotel sooner due to the conditions there. Although the room here costs over 100 euros / night for the cheapest type of room available(Studio Room), this hotel has some serious hygiene/health risk issues.
The hotel has black mold in all its’ bathrooms (around the sink, tiles and silicone sealants), so since the first night of getting there I started sneezing continuously and getting an allergy. We asked the reception about this and they were receptive to our complaint, which was nice, but told us all the rooms have the same issue so they basically renovated two other rooms that night (changing silicone with black mold around sink and shower, painting the walls) and moved us the next day - which was better, but also not great since the renovation materials were not dry and the room was not ventilated properly - they should do this regularly BEFORE guests arrive and complain, not during their stay
The air quality in the rooms is very poor as well, as the windows do not open for fresh air, the only ventilation is through the internal system which just recirculates air instead of introducing between rooms instead of introducing fresh air from the outside, so all the rooms smell like mold, humidity in the rooms is extremely high even if you leave the aircon / vent running non-stop.
They charge way more for the “Deluxe Room” although it is literally the same Studio Room, just at a higher floor, that’s it.
Adina
Stayed 8 nights in Feb 2024