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Pulai Springs Resort

4.0 star property
Upscale hotel with 2 outdoor pools and fitness centre

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Photo gallery for Pulai Springs Resort

Indoor pool, 2 outdoor pools
Exterior
View from room
Pub
Reception
Reviews
7.6

Good

Popular amenities

  • Hot tubHot tubHot tub
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
20 km Jalan Pontian Lama, Johor Bahru, Johor, 81110
  • Popular LocationPulai Spring Country Club1 min walk
  • Popular LocationUniversiti Teknologi Malaysia15 min walk
  • Popular LocationSutera Mall13 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)16 min drive

Room options

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Renovated in 2019
2 bedrooms
Private bathroom
  • 79 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Living area

One Bedroom Suite

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Renovated in 2019
Separate bedroom
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Renovated in 2019
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Four Bedroom Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Renovated in 2019
  • 193 sq m
  • Golf view
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Single Beds

Premium Double Room (Premium Deluxe Anugraha)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Renovated in 2019
Bidet
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Renovated in 2019
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Suite, 1 King Bed (Premium Executive Anugraha)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Renovated in 2019
Bidet
Private bathroom
  • 133 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Renovated in 2019
3 bedrooms
3 bathrooms
  • 114 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds

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About the area

Pulai

A family-friendly stay in Johor Bahru awaits you at Pulai Springs Resort. Within steps you'll find Pulai Spring Country Club and Universiti Teknologi Malaysia within a 15-minute stroll. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and an indoor swimming pool. .The restaurant, The Gleneagles Terrace, serves Asian cuisine. Elephant and Castle is the hotel's own pub. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Business amenities include conference space and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 4-property class Johor Bahru hotel include Paradigm Mall Johor Bahru and Sutera Mall.

What's nearby

  • Pulai Spring Country Club - 1 min walk
  • Universiti Teknologi Malaysia - 15 min walk
  • Paradigm Mall Johor Bahru - 13 min drive
  • Sutera Mall - 13 min drive
  • Aeon Mall Bukit Indah - 19 min drive

Getting around

  • JB Sentral - 23 min drive
  • Senai International Airport (JHB) - 17 min drive

Restaurants

  • Sana Curry House - 4 min drive
  • Kawd Jb - 5 min drive
  • Restoran Tomyam Ainoni - 5 min drive
  • Restoran Sri Perdana - 5 min drive
  • SS Banana Cafe - 5 min drive

About this property

Pulai Springs Resort

Upscale hotel with 2 outdoor pools and fitness centre
Pulai Springs Resort offers its guests 2 outdoor swimming pools, an indoor pool, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a fitness centre, and a library are also featured at the family-friendly Pulai Springs Resort. Self parking is free. A complete renovation of Pulai Springs Resort was completed in October 2019.

This 4-star Johor Bahru hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Pulai Springs Resort offers 184 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Cable televisions are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MYR 37.10 for adults and MYR 18.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elephant and Castle
  • The Gleneagles Terrace
  • Waterfalls Cafe

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Building
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 60
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 AM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 05 May to 12 May:
  • Bar/Lounge
  • Beach
  • Children's club
  • Fitness facilities
  • Golf course
  • Hot springs
  • Sauna
  • Spa
  • Hot tub
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pulai Springs Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 84.9 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 37.10 for adults and from MYR 18.55 for children
  • Early check-in fee: MYR 60 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)
  • Rollaway bed fee: MYR 84.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pulai
Pulai Resort
Pulai Springs
Pulai Springs Johor Bahru
Pulai Springs Resort
Pulai Springs Resort Johor Bahru
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru

Frequently asked questions

What is the cancellation policy at Pulai Springs Resort?

Pulai Springs Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pulai Springs Resort?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Pulai Springs Resort on 20 May 2024 start from AU$102.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pulai Springs Resort?

Yep, Pulai Springs Resort has a free self car park.

Are there any beaches close to Pulai Springs Resort?

The closest beach to Pulai Springs Resort is Country Garden (16 km).

Does Pulai Springs Resort have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Pulai Springs Resort?

Pulai Springs Resort features 2 outdoor pools, an indoor pool and 1 hot tub.

What makes Pulai Springs Resort a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pulai Springs Resort.

Is Pulai Springs Resort family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Pulai Springs Resort is a hit with families.

Does Pulai Springs Resort serve breakfast?

Sure does, buffet brekkie is available daily.

Is there a free airport shuttle available at Pulai Springs Resort?

No, Pulai Springs Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Pulai Springs Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves Asian cuisine. Pre dinner cocktails anyone? The bar is closed seasonally each year from May 05 until May 12.

What time are check-in & check-out at Pulai Springs Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pulai Springs Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Pulai Springs Resort?

There isn't one on site, but Pulai Spring Country Club is a short 1-minute walk away.

Pulai Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 127 out of 520 reviews" "
Rating 8 - Good. 226 out of 520 reviews" "
Rating 6 - Okay. 114 out of 520 reviews" "
Rating 4 - Poor. 34 out of 520 reviews" "
Rating 2 - Terrible. 19 out of 520 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leeta

Stayed 3 nights in Nov 2023

10/10 Excellent

JINHAI, Ooltewah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Quiet resort w a bunch of nice pools and walking areas
Stayed 1 night in Jul 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy aircon and ongoing construction.
I booked a 3 bedroom apartment. Aircon in 2 out 3 bedrooms are extremely noisy. Sounds like lorry parked with engine on next to your bed. Really disturbing to our sleep. I was half contemplating of getting an ear plug the next day to help me sleep. Decided to off the aircon and bear with the rising temp in the middle of the night to get some sleep. The aircon needs to be replaced if Pulai Spring wants to attract people to book the place. King bed is not pocketed spring so be prepared for “earthquake” shake when your partner toss and turn while sleeping at night. A whole construction is happening right in front of the pool. Terrible view to feel relax unless one is keen to walk to the other side of the resort building which has better landscape pool with reasonable view. Buffet breakfast has a reasonable spread. I will not book again for sure until the aircon is fixed and the construction is completed. Staff were friendly and helpful in general.
Stayed 2 nights in Jun 2023

10/10 Excellent

Effandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The stay was amazing. Check in was super fast. The front desk had all the things prepared beforehand and was just waiting for my appearance. Thats how efficient it was this time round. Banquet staff were also very helpful and friendly. They attended to my needs promptly. All the staff in fact made everyone feel welcome by the usual greetings. I got to say that they serve one of the nicest sambal for nasi lemak. They deserve an award for that. My whole family including the kids truly enjoyed our stay. Thank you. Will definitely return.
Stayed 2 nights in Dec 2022

4/10 Poor

Choo

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Charn Wye

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good service but old furnitures, poor cleaniness
The check in was fast as there was no queue. Hotel staffs were friendly and prompt. However, the hotel furnitures need a change, old and musty. Cleanliness was poor, moulds were spotted on basins. Thick layer of dust were spotted on top of sliding doors and some furniture surfaces.
Stayed 1 night in Jun 2022

6/10 Okay

SITI

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021