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Sumai Hotel Apartment

3.0 star property
Comfortable hotel with 24-hour front desk and indoor pool

Choose dates to view prices

Photo gallery for Sumai Hotel Apartment

Beach
Front of property
Cleanliness standards
Breakfast, lunch, dinner served; local and international cuisine
Shower, free toiletries, hair dryer, bidet
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included

Your area essentials

Map
Lot 4479 Jalan Persinggahan, Batu Buruk, Kuala Terengganu, Terengganu, 20400
  • Popular LocationKTCC Mall7 min walk
  • Popular LocationKuala Terengganu Drawbridge2 min drive
  • Popular LocationPasar Payang3 min drive
  • AirportKuala Terengganu (TGG-Sultan Mahmood)25 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Coffee/tea maker
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Air conditioning
Kitchenette
LCD TV
3 bedrooms
Ceiling fan
Private bathroom
Bidet
2 bathrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Apartment, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

Highlights

Air conditioning
Kitchenette
LCD TV
2 bedrooms
Ceiling fan
Private bathroom
Bidet
2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

Apartment, 4 Bedrooms

Highlights

Air conditioning
Kitchen
LCD TV
4 bedrooms
Ceiling fan
Private bathroom
Bidet
2 bathrooms
  • City view
  • Sleeps 7
  • 1 Queen Bed and 5 Single Beds

Similar properties

Front of property
Raia Hotel & Convention Centre Terengganu
Pool
Kids pool
Parking included
Free WiFi
4.0 out of 5, Very good, (295)
The price is AU$95
for 1 night
includes taxes & fees
28 May - 29 May
Raia Hotel & Convention Centre Terengganu

About the area

Kuala Terengganu

At Sumai Hotel Apartment you'll be within just a 15-minute stroll of KTCC Mall and Batu Buruk Beach. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Bintang Laut, serves local and international cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. .Places within a 30-minute walk of this 3-property class Kuala Terengganu hotel include Sultan Ismail Nasiruddin Shah Stadium and Zainal Abidin Mosque.

What's nearby

  • KTCC Mall - 7 min walk
  • Kuala Terengganu Drawbridge - 2 min drive
  • Kampung Cina - 2 min drive
  • Pasar Payang - 3 min drive
  • Crystal Mosque - 10 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • Chicken Cottage - 6 min walk
  • Nasken Coffee KTCC - 6 min walk
  • Zus Coffee - 7 min walk
  • Kopi Mesin - 3 min walk
  • Restaurant Arzeck - 3 min walk

About this property

Sumai Hotel Apartment

Comfortable hotel with 24-hour front desk and indoor pool
There's a restaurant on site. Public spaces have free WiFi. An indoor pool, barbecue grills, and concierge services are also featured at the business-friendly Sumai Hotel Apartment. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kuala Terengganu hotel.

  • 64 guestrooms or units
  • 9 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Lift
  • Smoking in designated areas
  • Dining venue
Sumai Hotel Apartment offers 64 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include a shower, bidets and complimentary toiletries.

This Kuala Terengganu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Bintang Laut

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer on request
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 100 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sumai Hotel Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MYR 25 for adults and from MYR 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. <

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Sumai Hotel Apartment Kuala Terengganu
Sumai Apartment Kuala Terengganu
Sumai Apartment
Sumai Hotel Kuala Terengganu
Sumai Hotel Apartment Hotel
Sumai Hotel Apartment Kuala Terengganu
Sumai Hotel Apartment Hotel Kuala Terengganu

Frequently asked questions

What is the cancellation policy at Sumai Hotel Apartment?

Sumai Hotel Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sumai Hotel Apartment?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Sumai Hotel Apartment on 4 June 2024 start from AU$43.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sumai Hotel Apartment?

Yep, Sumai Hotel Apartment has a free self car park.

Are there any beaches close to Sumai Hotel Apartment?

Yep, Sumai Hotel Apartment is a short 14-minute walk from Batu Buruk Beach.

Does Sumai Hotel Apartment have a pool?

Sumai Hotel Apartment has a pool and an indoor pool. The pool is open 9:00 AM to 7:00 PM.

Does Sumai Hotel Apartment serve breakfast?

Sure does, cooked-to-order breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sumai Hotel Apartment?

No, Sumai Hotel Apartment does not offer an airport shuttle service.

Is there a bar or restaurant at Sumai Hotel Apartment?

Yep, you can grab a meal at Sumai Hotel Apartment's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Sumai Hotel Apartment?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sumai Hotel Apartment?

No, pets and service animals are not allowed.

Sumai Hotel Apartment Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 58 reviews" "
Rating 8 - Good. 20 out of 58 reviews" "
Rating 6 - Okay. 19 out of 58 reviews" "
Rating 4 - Poor. 6 out of 58 reviews" "
Rating 2 - Terrible. 5 out of 58 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Hannis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would never come again
Very poorly maintained. Dirty room, even the parking area was dirty and not maintained well. Room was not up to par. Toiletries provided were too little. Rooms were very smelly and AC not working well. Not worth the money. Such a disgrace to Terengganu tourism. Please never come here 👎
Stayed 1 night in Oct 2023

2/10 Terrible

KIM BIOW

Travelled with family
Disliked: Property conditions & facilities
Toilet not bright enought. Shower area without holder for sampoo and bath foam. No bath tower rail. The tooth brush and others have to be requested only provided. It do not have hotel type of service.
Stayed 3 nights in Sep 2023

8/10 Good

zaini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Nor Afida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimal tapi boleh stay lagi.
Aircond rosak tapi lepas maintance datang, sejuk semula :) Telefon pun rosak tapi maintainece tukar telefon lain & boleh guna. Tapi semua selesai dalam masa kurang 30 minit. TQ Sumai :-) Lantai toilet licin. Tolong sediakan sabun basuh pinggan kalau boleh sebab nak basuh cawan2 tu. Overall okeh, suka :D Tp staff sangat membantu, tq.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location to surrounding
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overall disappointing. I will not come again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will repeact
Stayed 1 night in Aug 2019

6/10 Okay

Nurul

Travelled with family, Business traveller
Liked: Staff & service
good staff
Stayed 1 night in Aug 2019