- Check-in time starts at 3:00 PM
- Minimum check-in age is: 21
- Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Access to the Canyon Ranch fitness center for up to 2 guests per suite is included in the property's resort fee.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
- No rollaway/extra beds available
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Debit cards
- Car recommended
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Security system
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are not in place
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available for dinner
- No gap period between guests' stays
- Staff temperature checks are not conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is not used for disinfection
- Cashless transactions are available
- Masks are not compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities on site
- Food service has been amended for enhanced safety
- Property follows sanitisation practices of COVID-19 Guidelines (CDC)
- Property does not offer on-site COVID-19 testing
- Property does not require health documentation at check-in
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Comprehensive food waste policy
- Comprehensive recycling policy
Guests will be asked to pay the following charges at the property:
- Deposit: USD 150.00 per night
- Resort fee: USD 56.69 per accommodation, per night
The resort fee includes:
- Additional inclusions
- Fitness center access
- Phone calls
- WiFi access (may be limited)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: approximately USD 35–50 for adults, and USD 35–50 for children
- Covered self parking fee: USD 18.00 per day (in/out privileges)
- Covered valet parking fee: USD 40.00 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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