Les Belleville accommodation

Ski in ski out. Amazing staff

We booked the room with the expectation to find a 4 stars hotel, both families came with our kids and it was supposed to be our winter holiday, but unfortunately it become a nightmare. Rooms were dirty, walls were damaged, juicy or vomit on the floor, the sofa was badly stained and super dirty, toilet was licking and made a bad noise all night, sheets were dirty, no hair drier, no basic hygiene objects, with stinky hair and with a lot of small hauls, the shower didn' t work because the hot water didn’t work (was unable to shower of course), the window couldn’t be closed during the night and all night the apartment was incredibly cold. The smell in the toilet was bad, we had to use the toilet near the reception in order not to vomit.The curtains were damaged, the heat did not work the whole night, and as a consequence we got cold and felt sick. We have taken pictures for everything we mentioned above and also the manager/ receptionist came and saw the situation and agree. (We also have a video with her saying that we are right.) We are going further with the legal actions, already started with the lawyers, until we will get the money back- at least the paid amount, as the expenses were lots higher because we had to change everything because of this event! So we have initiated an action to get also penalties for the damages you have caused besides the 3.600€ paid. Expedia is as guilty as the hotel management as you promote terrible hotels 2 stars maximum as they are 4 stars.

I was really pleased with our choice of Le Chamois D’Or. It is ideally located near the bottom of the magic carpet and Pioneers chair lift and really is ski in/out. The room was spacious and extremely well equipped with everything you would need in the kitchen. We even had a balcony overlooking the piste. The room did not have a hairdryer so bring one (like we did) if you need that. Also, the reception staff were so friendly and helpful. The only negatives were the noise at night, lots of drunk teenagers coming down the ski slope at all hours shouting and screaming. The resort really needs to get on top of this, there is a big late night drinking culture. It’s great to have fun, but not at the cost of others who are trying to sleep. They need to fine people or bars who are disrespectful of others. The lobby and locker room is chaotic on change over day - tons of people hanging around, some sleeping on the floor, waiting for their transport. I don’t think the 10am check out helps with this! Finally, the ski locker room is small and cramped and pretty awful in the morning. There are no boot heaters or any hooks or shelves to hang boots or helmets etc. This means your skis drip water into your boots if you are not careful! Overall, we were very happy with our stay and would come again.