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citizenM London Bankside

4.0 star property
Upscale boutique hotel, walk to Tate Modern

Choose dates to view prices

Photo gallery for citizenM London Bankside

Front of property
King Room
Exterior
Lobby sitting area
Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ
  • Popular LocationThe Shard10 min walk
  • Popular LocationLondon Bridge15 min walk
  • Popular LocationSt. Paul's Cathedral15 min walk
  • AirportLondon (LHR-Heathrow)54 min drive

Room options

View all photos for King Room

Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

King Room

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Tower Hotel, London
Free WiFi
Restaurant
Gym
Breakfast available
4.1 out of 5, Very good, (4808)
The price is AU$674
for 1 night
includes taxes & fees
12 June - 13 June
The Tower Hotel, London

About the area

London

At citizenM London Bankside you'll be within just a 10-minute stroll of Tate Modern and Borough Market. Highlights at this boutique hotel include in-room free WiFi, iPads and Smart TVs. .CloudM is the hotel's own bar. 7 meeting rooms, a 24-hour business centre, and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily. .Places within a 15-minute walk of this 4-property class London City Centre hotel include The Shard and London Bridge.

What's nearby

  • The Shard - 10 min walk
  • London Bridge - 15 min walk
  • St. Paul's Cathedral - 15 min walk
  • London Eye - 4 min drive
  • Big Ben - 5 min drive

Getting around

  • Southwark Underground Station - 7 min walk
  • London Bridge Station - 11 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • The White Hart, Southwark - 3 min walk
  • Leon - 3 min walk
  • Caravan Bankside - 2 min walk
  • Joe & the Juice - 1 min walk
  • Where the Pancakes Are - 3 min walk

About this property

citizenM London Bankside

Upscale boutique hotel, walk to Tate Modern
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM London Bankside also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 5 levels
  • Built in 2012
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Bankside offers 192 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on request.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: GBP 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2012
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 43-inch Smart TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's citizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.00 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 136.0572.29. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

What is the cancellation policy at citizenM London Bankside?

CitizenM London Bankside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Bankside?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at citizenM London Bankside on 2 June 2024 start from AU$275.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Bankside a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Bankside.

Does citizenM London Bankside serve breakfast?

You bet, our guests enjoy the buffet brekkie here! Offered daily, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at citizenM London Bankside?

No, citizenM London Bankside does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Bankside?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM London Bankside?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM London Bankside?

No, only service animals are allowed.

citizenM London Bankside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1002 reviews" "
Rating 8 - Good. 224 out of 1002 reviews" "
Rating 6 - Okay. 52 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M are just the best hotels
Stayed 1 night in Feb 2024

2/10 Terrible

Krisrina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ulrik

Stayed 1 night in Feb 2024

2/10 Terrible

Sadaf

Disliked: Cleanliness, staff & service, room comfort
There was bugs in the room, the mattress was very uncomfortable, and the pillow was very much done.
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

10/10 Excellent

Nicola

Stayed 1 night in Feb 2024

10/10 Excellent

LORENA

Travelled with group
Best stay during our trip…
Stayed 2 nights in Feb 2024

10/10 Excellent

Hollie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Night's Sleep in forever.
The best I've slept in ages. The room was compact, but perfect. Silent, nice lighting and the best black out curtains ever.
Stayed 1 night in Feb 2024

10/10 Excellent

Kayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location for exploring this area of the city and enjoying nearby restaurants and bars. Hotel is clean, modern and has all that you’d need for a London break.
Stayed 3 nights in Feb 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and modern hotel that's a stone throw away from the Tate Modern and River Thames. The lighting and iPad controls are fun/quirky and the rainshower is great. The king size bed is very comfy but can be challenging for the person closest to the window to get across without disturbing the other person. Overall very pleased with our experience and would stay again.