6/10 Okay
Elizabeth Christine, Minneapolis
Travelled with partner
11 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time staying here and we also have stayed at the original Solmar down the beach. This property is very large and you have to do a lot of walking but the views are outstanding and the private beach is phenomenal. You cannot swim at this beach but it is so peaceful. One thing to note is they act as though they're giving you a room upgrade but make you move in the middle of your stay. We requested to not have to move rooms and were content where we were and they finally admitted owners come to the hotel short notice and they must make rooms available for them. It was a major inconvenience but they said they do it all the time so keep in mind if you have a long stay, ours was 8 days, you may have to move rooms. After complaining several times they finally agreed to give us a small food credit which barely covered two breakfast buffets, it's about $40 a person to eat breakfast!! They also add tip automatically on to all the bills so keep that in mind. The employees didn't seem nearly as happy this time around which seemed unfortunate. I didn't see any of them smiling or interacting with one another. The location can't be beat and watching whales from your deck is amazing. It's a short but hilly walk to town and the marina and we did it every day. You can easily take a cab for $15 anywhere around town that you need to go.
Elizabeth Christine
Stayed 9 nights in Feb 2024