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Hotel Urban, a member of Design Hotels

5.0 star property
Luxury Art Deco hotel, walk to Puerta del Sol

Choose dates to view prices

Photo gallery for Hotel Urban, a member of Design Hotels

Seasonal outdoor pool, pool loungers
Front of property
Premium bedding, free minibar items, in-room safe, desk
Lobby
Lobby
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Carrera San Jeronimo 34, Madrid, Madrid, 28014
  • Popular LocationPuerta del Sol3 min walk
  • Popular LocationPrado Museum7 min walk
  • Popular LocationPlaza Mayor11 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)19 min drive

Room options

View all photos for Suite

View from room

Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Premium bedding
Bathrobes
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Suite

View from room

Business Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 40 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Premium bedding
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Business Duplex

Premium bedding, free minibar items, in-room safe, desk

Business Duplex

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 32 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, free minibar items, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Premium bedding
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Loft

Loft

Loft

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Premium bedding
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

Premium bedding, free minibar items, in-room safe, desk

Duplex

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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Air conditioning
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4.6 out of 5, Wonderful, (1000)
The price is AU$779
for 1 night
includes taxes & fees
29 May - 30 May
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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Hotel Urban, a member of Design Hotels. Within just a 10-minute stroll, you'll find Puerta del Sol and Prado Museum. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, CEBO, serves Mediterranean cuisine and is open for lunch and dinner. Glass by Sips is the hotel's own cocktail bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3240 square feet (301 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of self parking. .Places within a 15-minute walk of this 5-property class Madrid Centro hotel include Plaza de Cibeles and Plaza Mayor.

What's nearby

  • Puerta del Sol - 3 min walk
  • Prado Museum - 7 min walk
  • Plaza Mayor - 11 min walk
  • Royal Palace of Madrid - 16 min walk
  • El Retiro Park - 3 min drive

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • Hontanares - 3 min walk
  • La Terraza del Urban - 1 min walk
  • La Rollerie - 1 min walk
  • Arrocería Marina Ventura - 2 min walk
  • La Cabaña Argentina - 1 min walk

About this property

Hotel Urban, a member of Design Hotels

Luxury Art Deco hotel, walk to Puerta del Sol
Hotel Urban, a member of Design Hotels offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 3240 square feet (301 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Urban, a member of Design Hotels. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • 3240 sq ft of conference space
  • 301 sq. m of conference space
  • Built in 2005
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Urban, a member of Design Hotels offers 96 accommodations with DVD players and minibars (stocked with some free items). Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 36.30 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CEBO
  • Glass by Sips

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 36.30 per person
  • Covered self-parking fee: EUR 33 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The outdoor pool closes for the season in September.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid
Urban
Urban, Of Design Hotels Madrid
Hotel Urban a member of Design Hotels
Hotel Urban, a member of Design Hotels Hotel

Frequently asked questions

What is the cancellation policy at Hotel Urban, a member of Design Hotels?

Hotel Urban, a member of Design Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Urban, a member of Design Hotels?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Hotel Urban, a member of Design Hotels on 2 June 2024 start from AU$484.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Urban, a member of Design Hotels?

Yep, Hotel Urban, a member of Design Hotels has a covered self car park for EUR 33 per day.

Does Hotel Urban, a member of Design Hotels have a pool?

Hotel Urban, a member of Design Hotels has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel Urban, a member of Design Hotels a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Urban, a member of Design Hotels.

Does Hotel Urban, a member of Design Hotels serve breakfast?

Yep, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Hotel Urban, a member of Design Hotels?

No, Hotel Urban, a member of Design Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Urban, a member of Design Hotels?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Urban, a member of Design Hotels?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Urban, a member of Design Hotels?

No, only service animals are allowed.

Hotel Urban, a member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1001 reviews" "
Rating 8 - Good. 190 out of 1001 reviews" "
Rating 6 - Okay. 46 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joycette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel urban is a nice boutique hotel. The BEST thing it has is its service. Everyone is incredible nice and attentive, super detailed oriented and available to give you recommendations and make reservations for your. The room was comfortable and clean. Bed was comfortable. a/c had some issues but nothing that ruined my stay. Theres a small bar with very good drinks, and a michelin stared restaurant. Its location is great, about 8 min walk to Puerta del Sol, 10 min to Gran Via. Many restaurant options near by. Great shopping in the area. The only thing i did not love wss the gym, its basically a closet and doesn’t have a treadmill. Recommend signing up for breakfast it is delicious and coffee is amazing. Highly highly recommend.
Stayed 5 nights in Jan 2024

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 days in Madrid
Excellent staff!! Great location.
Stayed 1 night in Jan 2024

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
2 days in Madrid
Incredible location right in central core.
Stayed 1 night in Jan 2024

10/10 Excellent

Carmen Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supper
We love it , location is great , great services Beautiful hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
I love the friendly staff. The tall man

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel with antiques in every room and public space of the facility. Only thing I didn't find in my room was a clothes iron, but it wasn't crucial.
Stayed 1 night in Nov 2023

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must for Madrid
So this is one truly amazing hotel! I want to give a great recommendation, the staff was extremely polite and the service they provided is one of the best I have seen and I have seen a lot. They had an eye for every detail and the stay was perfect. Definitely will come back ! Also a great location.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rohan, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was A . One suggestion i had . The hotel is located next to the building of congress , they had information about ongoing protests planned . Would have been good to communicate this to people prior so that we would have been better prepared for the noise and traffic . Other than that everything else wa amazing
Stayed 1 night in Nov 2023

10/10 Excellent

Helga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I really liked the hotel, the staff, the bar at the lobby. It was clean and comfortable. Rooms are a bit dark
Stayed 3 nights in Nov 2023