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At Four Points By Sheraton Nairobi Airport, you'll be 11.2 km (7 mi) from Nairobi National Park. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.
A day of pampering can include massages, facials, and mani/pedis. Enjoy the gym, steam room, and seasonal outdoor swimming pool. 16577 square feet (1540 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.
Attractions within a 30-minute drive of this 4-star Embakasi hotel include Yaya Centre and United Nations Office at Nairobi.
Four Points By Sheraton Nairobi Airport ratings based on 3 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Four Points By Sheraton Nairobi Airport
Everyone (1)
2 out of 5
The price was very high for a bed , no breakfast, fridge in room was hot, shower leaked all over bathroom floor and slipped over and fell as a result when I stepped out of shower.
Front desk was very helpful and all staff were great!
Posted by a verified traveller on 21 Jun. 2019
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Comment from Hotel Management
24 Jun. 2019
by Natasha
Dear Wotif
Greetings of the day!!
Thank you very much for sharing your review of our property with the online world. I appreciate your diverse observations as it is through your valued criticism that we target problem areas for continuous improvement. I make a sincere apology for the disappointment in room not being to your expectation . I have discussed your observations on standard with concerned colleagues for continued improvement . Our location is ideal for a guests who has an early flight to catch. Your amazing review is very encouraging and help us to even strive harder to keep up the good work.
We look forward to welcome you to our hotel.
Thank you and kind regards,
5 out of 5
Comfortable hotel, friendly staff, airport shuttle and location
Posted by a verified traveller on 20 Jun. 2019
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Comment from Hotel Management
21 Jun. 2019
by Natasha
Dear Guest.
We are delighted to have been your chosen hotel during your recent stay in Nairobi. It was truly a pleasure to serve you.
We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Thank you for staying at the Four Points by Sheraton Nairobi Airport and we hope you choose to create more memories with us whenever your travels bring you back to Nairobi.
We look forward to welcome you to our hotel.
Thank you and kind regards
5 out of 5
Posted by a verified traveller on 17 Oct. 2018
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Comment from Hotel Management
18 Oct. 2018
by Natasha
Dear Guest,
Greetings of the day!!
Thank you very much for sharing your review of our property with the online world. Our location is ideal for a guests who has an early flight to catch. Your amazing review is very encouraging and help us to even strive harder to keep up the good work.
We look forward to welcome you to our hotel.
Thank you and kind regards,
Four Points By Sheraton Nairobi Airport offers its guests a full-service spa, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 16577 square feet (1540 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Nairobi Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 4-star Nairobi hotel is smoke free.
172 guestrooms or units
5 levels
2 dining venues
2 bars or lounges
Meeting rooms
16577 sq ft of conference space
1540 sq m of conference space
Deli
Childcare (surcharge)
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Newspapers in lobby (free)
Elevator
No smoking on site
Coffee shop
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Syokimau SGR Railway Station (5 km / 3.1 mi)
Property shuttles: Free airport shuttle; area shuttle
Parking: Free self parking
Room Amenities
Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 42-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
Separate bedroom
Minibar
In-room dining (24 hours)
LED television
Cable channels
Premium channels
Coffee maker
Bathtub or shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Hair dryer available
Safe
Bathrobes
Toiletries (free)
Iron and ironing board
Desk
Exterior corridor access
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Four Points By Sheraton Nairobi Airport has 2 restaurants on site.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Four Points By Sheraton Nairobi Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 50.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Four Points By Sheraton Nairobi Airport
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals not allowed
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately USD 25 per person
Rollaway bed fee: USD 50.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi
You should know
The seasonal pool will open January 20 and close December 31.
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
Four Points By Sheraton Nairobi Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Four Points By Sheraton Nairobi Airport has a free self car park.
Yep, there is an onsite spa at Four Points By Sheraton Nairobi Airport. You'll enjoy heaps of services like facials and body treatments.
Four Points By Sheraton Nairobi Airport has a seasonal outdoor pool. The pool is open from January 20 to December 31.
Four Points By Sheraton Nairobi Airport features a full-service spa, a health club and 2 restaurants.
You bet! With amenities like babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Four Points By Sheraton Nairobi Airport is a hit with families.
Sure does, buffet breakfast is served daily between 6:30 AM and 10:30 AM.
Yep, there's a free airport shuttle that runs 24 hours a day.
Yep, Four Points By Sheraton Nairobi Airport has 2 restaurants.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
