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Omni Royal Orleans Hotel

4.0 star property
Family-friendly New Orleans hotel in French Quarter with bars/lounges

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Photo gallery for Omni Royal Orleans Hotel

Outdoor pool, a heated pool, open 5:00 AM to 10:00 PM, pool loungers
Front of property
Suite, 1 King Bed (Petite Suite)
Breakfast, lunch, dinner served; American cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Parking availableParking availableParking available
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pet-friendlyPet-friendlyPet-friendly

Explore the area

Map
621 Saint Louis St, New Orleans, LA, 70130
  • Popular LocationBourbon Street2 min walk
  • Popular LocationCafé du Monde7 min walk
  • Popular LocationMercedes-Benz Superdome4 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)21 min drive

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 24.2 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed (Pontchartrain)

Luxury Suite, 1 King Bed (Pontchartrain)

Luxury Suite, 1 King Bed (Pontchartrain)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed (Royal)

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed (Royal)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 106 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Courtyard)

Room, 1 Queen Bed (Courtyard) | Exterior

Room, 1 Queen Bed (Courtyard)

8.2/10 Very good

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 16.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

8.5/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Jetted Tub

Premier Room, 1 King Bed, Jetted Tub

Premier Room, 1 King Bed, Jetted Tub

8.8/10 Excellent

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Premier Room, Non Smoking, Balcony

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 26.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Petite)

Room, 1 Queen Bed (Petite)

Room, 1 Queen Bed (Petite)

8.6/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 16.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Petite)

Suite, 1 King Bed, Jetted Tub (Petite)

Suite, 1 King Bed, Jetted Tub (Petite)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Accessible

8/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Deep-soaking bath
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Petite Suite)

Suite, 1 King Bed (Petite Suite)

Suite, 1 King Bed (Petite Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Accessible

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Deep-soaking bath
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Accessible

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Deep-soaking bath
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Penthouse, 1 King Bed

Luxury Penthouse, 1 King Bed

Luxury Penthouse, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 144 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Balcony

Premier Room, 2 Double Beds, Balcony | Balcony

Premier Room, 2 Double Beds, Balcony

9.4/10 Wonderful

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room, 2 Double Beds

Premier Double Room, 2 Double Beds

Premier Double Room, 2 Double Beds

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Shower/bath combination
  • 24.2 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 Queen Bed, Balcony

Exterior

Premier Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is AU$319
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includes taxes & fees
20 June - 21 June
Bourbon Orleans Hotel

About the area

New Orleans

A family-friendly stay in the heart of New Orleans awaits you at Omni Royal Orleans Hotel. Within a short 5-minute stroll, you'll find Bourbon Street and Preservation Hall. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, The Rib Room, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Touche Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. 5284 square feet (491 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available at weekends. There's also the convenience of valet parking. .Sights within a 10-minute walk of this French Quarter hotel include Jackson Square and Café du Monde.

What's nearby

  • Bourbon Street - 2 min walk
  • Jackson Square - 5 min walk
  • Café du Monde - 7 min walk
  • Mercedes-Benz Superdome - 4 min drive
  • National World War II Museum - 11 min drive

Getting around

  • Bienville Station - 6 min walk
  • New Orleans Union Passenger Terminal - 7 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • Crescent City Brewhouse - 3 min walk
  • Fat Catz Music Club - 2 min walk
  • Oceana Grill - 3 min walk
  • Boot Scootin Rodeo - 3 min walk
  • Pier 424 Seafood Market - 2 min walk

About this property

Omni Royal Orleans Hotel

Family-friendly New Orleans hotel in French Quarter with bars/lounges
Omni Royal Orleans Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 11 meeting rooms are available. Event space at this hotel measures 5284 square feet (491 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Omni Royal Orleans Hotel. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Conference rooms
  • 5284 sq ft of conference space
  • 491 sq. m of conference space
  • Built in 1960
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Omni Royal Orleans Hotel offers 345 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 56.35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available for a fee: USD 13 to 36 for adults and USD 9.50 to 29 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Morsels
  • Rib Room Bar
  • The Rib Room
  • Touche Bar

Things to do

  • Gym
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cot
  • In-room babysitting
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 5,284 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1960
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 34.86 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13.00 to 36.00 for adults and USD 9.50 to 29.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 56.35 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 34.86 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Omni Royal
Hotel Royal Orleans
Omni Hotel Orleans
Omni Orleans Royal
Omni Royal
Omni Royal Hotel
Omni Royal Orleans
Omni Royal Orleans Hotel
Royal Omni Orleans
Royal Orleans Omni
New Orleans Omni
Omni Hotel New Orleans
Omni New Orleans
Omni Royal New Orleans
Omni Royal Orleans Hotel New Orleans
Omni Royal Crescent
The Omni Royal Crescent Hotel New Orleans
Omni Royal Orleans Hotel Hotel
Omni Royal Orleans Hotel New Orleans
Omni Royal Orleans Hotel Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Omni Royal Orleans Hotel?

Omni Royal Orleans Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Royal Orleans Hotel?

As of 6 June 2024, prices found for a 1-night stay for 2 adults at Omni Royal Orleans Hotel on 2 July 2024 start from AU$294.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Royal Orleans Hotel?

Yep, Omni Royal Orleans Hotel has secured covered valet parking with in/out privileges for USD 56.35 per day.

Does Omni Royal Orleans Hotel have a pool?

Yep, and guests recommend it! Omni Royal Orleans Hotel has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 5:00 AM to 10:00 PM.

What luxury perks are available at Omni Royal Orleans Hotel?

Omni Royal Orleans Hotel features a heated pool, an outdoor pool and 2 bars.

What makes Omni Royal Orleans Hotel a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Omni Royal Orleans Hotel.

Is Omni Royal Orleans Hotel family-friendly?

You bet! With amenities such as babysitting services and an outdoor pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Omni Royal Orleans Hotel is a hit with families.

Does Omni Royal Orleans Hotel serve breakfast?

You bet, cooked-to-order breakfast is served at weekends.

Is there a free airport shuttle available at Omni Royal Orleans Hotel?

No, Omni Royal Orleans Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Royal Orleans Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Omni Royal Orleans Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Omni Royal Orleans Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 972 out of 1502 reviews" "
Rating 8 - Good. 289 out of 1502 reviews" "
Rating 6 - Okay. 117 out of 1502 reviews" "
Rating 4 - Poor. 71 out of 1502 reviews" "
Rating 2 - Terrible. 53 out of 1502 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the balcony and the street music
Stayed 3 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is located close to Jackson Square, the French quarter, the river... super walking option to all interesting sites in NOLA.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for a New Orleans stay. Centrally located to walk to anything you like. The hotel and staff were nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING everything was perfect. The stuff was just out of this world so kind the bar was amazing. The restaurant was delicious 10 out of 10.
Stayed 4 nights in Feb 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service
The hotel was nice, although there was a musty odor around the room. It was in walking distance of great restaurants and bars. Staff was very friendly and accomodating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty and history of the hotel is amazing! The staff were professional, attentive and accommodating. The room with a balcony was the best feature for my visit! It’s not too noisy but gives you awesome views of the action in the French Quarter! The Rib Room Jazz Brunch is fantastic and being in the heart of The French Quarter provided convenient walkability!
Stayed 3 nights in Feb 2024

4/10 Poor

Katharine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Omni Royal 3 years ago and returned specially to that hotel. Upon arrival at midnight, the tub was leaking such that it sounded like someone had left the sink running. We called and they sent someone up at 12:30 am who told us it needed a part and to call back in the morning. In the morning, we realized the shower was nothing more than a mist and the tub was still leaking loudly. Another gentleman came up and said they had to order a part and he basically just shut the tub faucet so tight it couldn’t be turned back on. They did not give us a new room or even an apology. They never cleaned our room the following day. On the second full day there, we stopped by the front desk at 930am to say we were heading out to breakfast and could they clean our room. We returned at 2pm and it had not been done. It was never cleaned the whole stay. The day of check out, we requested a noon checkout rather than 11am. At 11:15 I was in a towel getting ready and a cleaning lady just entered the room without knocking. She just stood there! She said “check out” and I said we had a noon check out and SHE STILL JUST STOOD THERE IN THE ROOM! With me just in a towel. I asked if she could please leave and she just kept saying check out and didn’t move. I finally had to come towards her and usher her out of the room and shut the door on her! She was standing there at least 30 seconds to a minute. I honestly couldn’t believe it. I will never be staying there again.
Stayed 3 nights in Feb 2024