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Element New York Times Square West

3.0 star property
Pet-friendly hotel connected to the convention centre in Manhattan with free breakfast

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Photo gallery for Element New York Times Square West

Property amenity
Exterior
City view
Traditional Room, 1 King Bed | Restaurant
Reception
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • KitchenKitchenKitchen
  • Breakfast included
  • LaundryLaundryLaundry
  • Gym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
311 West 39th Street, New York, NY, 10018
  • Popular LocationTimes Square6 min walk
  • Popular LocationBroadway7 min walk
  • Popular LocationMadison Square Garden7 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)56 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.5/10 Very good

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9/10 Wonderful

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 47.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, City View

8.3/10 Very good

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

8.1/10 Very good

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Lobby

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Home2 Suites By Hilton New York Times Square
Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.2 out of 5, Very good, (584)
The price is AU$636
for 1 night
includes taxes & fees
12 June - 13 June
Home2 Suites By Hilton New York Times Square

About the area

New York

Element New York Times Square West puts you in the heart of New York, connected to the convention centre and within just a 10-minute stroll of popular attractions like Times Square and Broadway. Highlights at this hotel include in-room kitchenettes, free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area, free use of bicycles and laundry facilities. Free buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. .Attractions within a 10-minute walk of this 3-property class Manhattan hotel include Madison Square Garden and Bryant Park.

What's nearby

  • Times Square - 6 min walk
  • Broadway - 7 min walk
  • Madison Square Garden - 7 min walk
  • Empire State Building - 15 min walk
  • Rockefeller Center - 18 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • Starbucks - 2 min walk
  • Carlo's Bake Shop - 2 min walk
  • Beer Authority - 2 min walk
  • Angelina Bakery NYC - 1 min walk
  • Upside Pizza - 1 min walk

About this property

Element New York Times Square West

Pet-friendly hotel connected to the convention centre in Manhattan with free breakfast
Element New York Times Square West offers its guests a fitness centre and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Element New York Times Square West also features multilingual staff, coffee/tea in common area, and concierge services.

This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Element New York Times Square West offers 411 air-conditioned accommodations with DVD players and a safe. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 76 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Building
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 76 per day(328 ft away; open 24 hours)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Frequently asked questions

What is the cancellation policy at Element New York Times Square West?

Element New York Times Square West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Element New York Times Square West?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Element New York Times Square West on 16 June 2024 start from AU$241.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Element New York Times Square West a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Element New York Times Square West.

Is Element New York Times Square West family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Element New York Times Square West is a hit with families.

Does Element New York Times Square West serve breakfast?

You bet, guests enjoy the free buffet brekkie here! Offered weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Element New York Times Square West?

No, Element New York Times Square West does not offer an airport shuttle service.

What time are check-in & check-out at Element New York Times Square West?

Check-in begins at 3 PM. Check-out time is noon.

Element New York Times Square West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 773 out of 1751 reviews" "
Rating 8 - Good. 559 out of 1751 reviews" "
Rating 6 - Okay. 237 out of 1751 reviews" "
Rating 4 - Poor. 105 out of 1751 reviews" "
Rating 2 - Terrible. 77 out of 1751 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sorniel, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had an amazing time at the hotel. I was surprised of many of the amenities included after checking in. I would definitely come back. Need better pillows though.
Stayed 1 night in Feb 2024

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Stayed 4 nights in Feb 2024

10/10 Excellent

Afion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Norman, Oranjestad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a perfect location . All was in walking distance . The staff was great and very helpful .Breakfast restauarant needs to be upgrated and the layout needs to be adrressed quickly long lines
Stayed 5 nights in Feb 2024

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and the free breakfast and evening reception snacks absolutely help you get out and explore with kiddos much easier! Breakfast lines were long at times, so we grabbed our food to go and enjoy the kitchenette/toaster to quickly prepare and enjoy breakfast each morning. Wonderful setup! Staff was great, rooms were a good value. Perfect walking distance to theater district, shopping, restaurants and more. Two bros pizza just around the corner and still has two slices of pizza and a can of soda for $4!! (Feb 2024). Uber's all arrived in less than 2 minutes. Really a perfect location!
Stayed 1 night in Feb 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Nov 2023

8/10 Good

Karina Brocks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hotel. I totally recommend it. The ubication and room are just perfect. The only reason I dont give 5 stars its because the room wasn't ready when we checked in.
Stayed 2 nights in Feb 2024

6/10 Okay

Donghyeok

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall, I liked the place except the location was a little bit off meaning felt unsafe and dirty out on the street. Each member of the staff was truly exceptional, exhibiting kindness and professionalism throughout our interaction. However, I must express my disappointment with the luggage attendant whose name begins with V. His demeanor was noticeably unfriendly. Also, he casually flicked the card or ticket containing our baggage information onto the table and tersely informed us that everything was in order. While I do not anticipate excessive politeness, his behavior from the outset of our experience at this establishment was undeniably rude.

10/10 Excellent

Karim

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good except the beds need replacement
Stayed 1 night in Feb 2024