Quality Hotel & Suites At The Falls

2.5 star property
Hotel with free breakfast, steps from Old Falls Street

Choose dates to view prices

Photo gallery for Quality Hotel & Suites At The Falls

Indoor pool, pool loungers
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Free daily self-service breakfast
Lobby
Reviews
6.6

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking availableParking availableParking available

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Popular LocationSeneca Niagara Resort & Casino3 min walk
  • Popular LocationRainbow Bridge9 min walk
  • Popular LocationCaves of the Mist14 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.1/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.3/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

7.9/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed - single
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Niagara Falls

Quality Hotel & Suites At The Falls puts you in the heart of Niagara Falls, within steps of Niagara Falls Culinary Institute and Old Falls Street. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-service breakfast. .The restaurant, Papa John's, serves American cuisine. Legends Bar is the hotel's own bar. Enjoy the Hot tub and pool loungers. Business amenities include a meeting room, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a short walk of this Downtown Niagara Falls hotel include Niagara Adventure Theater and Conference Center Niagara Falls.

What's nearby

  • Conference Center Niagara Falls - 2 min walk
  • Seneca Niagara Resort & Casino - 3 min walk
  • Maid of the Mist - 7 min walk
  • Rainbow Bridge - 9 min walk
  • Caves of the Mist - 14 min walk

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬7 min walk
  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪One Niagara International Food Court - ‬5 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with free breakfast, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers its guests an indoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Papa John's

Things to do

  • Billiards/pool table
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • 7 per cent destination fee will be charged.
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of 7 June 2024, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on 23 June 2024 start from AU$161.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Hotel & Suites At The Falls?

Yep, Quality Hotel & Suites At The Falls has a covered self car park with in/out privileges for USD 19.95 per night. Onsite parking is limited.

Does Quality Hotel & Suites At The Falls have a pool?

Quality Hotel & Suites At The Falls has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Quality Hotel & Suites At The Falls have a waterslide?

No, there is no waterslide at Quality Hotel & Suites At The Falls, but Fallsview Indoor Waterpark is a short 20-minute walk away.

Is Quality Hotel & Suites At The Falls family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Quality Hotel & Suites At The Falls is a hit with families.

Does Quality Hotel & Suites At The Falls serve breakfast?

Yeah, complimentary self-service brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Hotel & Suites At The Falls?

No, Quality Hotel & Suites At The Falls does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Hotel & Suites At The Falls?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Quality Hotel & Suites At The Falls?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Quality Hotel & Suites At The Falls?

No, only service animals are allowed.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.6
Rating 10 - Excellent. 225 out of 1014 reviews" "
Rating 8 - Good. 247 out of 1014 reviews" "
Rating 6 - Okay. 221 out of 1014 reviews" "
Rating 4 - Poor. 159 out of 1014 reviews" "
Rating 2 - Terrible. 162 out of 1014 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!!!
Stay away! Dirty, run down rooms. The pool is grimy. The staff is RUDE! You have to PAY for parking. They put a $200 hold on your card for incidentals, and said it will be returned in TEN DAYS! They better not charge me for everything that was already broken in the room.
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There weren't a whole lot of dining or restaurants around the area. Im thinking because of it being the off season
Stayed 2 nights in Feb 2024

2/10 Terrible

Lynn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a disappointment. There were a few gems of employees sprinkled in, but most were not service focused at all. Room service was at request, so I requested it - they never came. I asked for towels, they never came and eventually, I would need to go down to the desk to get them. Breakfast was cold pancakes and cold eggs - guests were an afterthought. The pool area did not have many towels sticked, which made it hard with kids. The hot tub wasn't hot, and there were children there without supervision (which wasn't the hotels fault, but no safeguards at all). I do not recommend this hotel - and I am typically understanding.

2/10 Terrible

Carolena

Stayed 2 nights in Feb 2024

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

marnie

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
As it was off-season, I got an un-beatable rate. Clean, quiet, coffee, fridge, microwave, and free breakfast if I got down there before 10:30. Very nice.
Stayed 4 nights in Oct 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady on 5he desk was amazing
Stayed 1 night in Jan 2024

2/10 Terrible

Vincente

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sadly very disappointed
Stayed 1 night in Jan 2024

8/10 Good

JENNIFER

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location!!!!!! However, unless you need a handicap room, do not take one! The door closes soooo slow that we literally had to wait minutes before heading out....and ours had a frame that was not secure. Next up, no shower hot water and the sliding bathroom door was off it's hinges so we didn't try to close it. TV options were excellent 👍👍 Pool and hot tub were great and just what we needed. Thumbs down to parents who did not make their kids follow the rules and jumped multiple times into the bubbling hot tub. Thumbs down to people wearing street shoes and clothes into the pool area to talk to others after coming in from the outside..... Great fitness facilities!! Good continental breakfast. I understand after watching one guy fill up almost a trays worth of sausage and go back to the hallway (I hope to feed his whole family????) , that the pickings were sparse while we were there. Good food we got nonetheless! We had a fabulous time regardless. Clean facilities, great staff, quiet night. Thank you.
Stayed 1 night in Dec 2023