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DoubleTree by Hilton Noumea Ilot Maitre Resort

0-star property
Ilot Maitre, Nouméa, South Province 1800 796 370
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3.5 out of 5
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See all 8 wotif Reviews

"A resort with a beautiful outlook. The overwater bungalow we stayed in was fantastic. Unfortunately, accessing food was an issue! Other than the bre ... " More

By a verified traveller on Fri 07 Jul 2023

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Hotel Description

At DoubleTree by Hilton Noumea Ilot Maitre Resort you'll be steps from Maitre Pier and 4.4 km (2.8 mi) from Ile aux Canards island. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

The café, Beach Cafe La Boussole, is open for breakfast and lunch. Sunset Bar is the hotel's own cocktail bar. Spend the day at the beach and enjoy the onsite gym and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Breakfast is available daily. There's also the convenience of an airport shuttle.

Places in the area of this 4-star Nouméa hotel include Anse Vata Beach and Grand Casino.

Bungalow, 1 King Bed, Garden Area

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$271* Per night/room 15 May - 16 May

Suite, 1 King Bed, Overwater

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bungalow, 1 King Bed, Overwater

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bungalow, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 1 Bedroom, Beachside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

DoubleTree by Hilton Noumea Ilot Maitre Resort ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Noumea Ilot Maitre Resort

Everyone (1) Couples (1) Family (2)
3 out of 5
A resort with a beautiful outlook. The overwater bungalow we stayed in was fantastic. Unfortunately, accessing food was an issue! Other than the breakfast buffet, very few options for lunch, other than a snack bar/cafe with very few options again. For dinner, it was either the buffet at AUD $130 per head or deep fried processed chicken and fish nuggets, fish fingers and chips. What a disappointment!

Posted by on 7 Jul. 2023

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Comment from Hotel Management

13 Aug. 2023 by Doriane

Hello ERICOn behalf of the team, thank you for taking the time to share your comments following your recent stay at DoubleTree by Hilton Noumea Ilôt Maître Resort.We are pleased to note that you enjoyed your experience, however we also appreciate receiving your observations as we are always looking to improve our services. We hope we will have the pleasure of welcoming you back to DoubleTree by Hilton Noumea Ilot Maitre Resort in the near future.Kind RegardsFront Desk

4 out of 5
Lovely place to stay, lots of bad reviews about the buffet, we found it to be great bt just very expensive. The only issue I had was being charged extra for the kids without being told this would happen, tbf we used wotif to book so partly their issue but Hilton took no responsibility in the complete lack of visibility of the extra costs. We should have been made aware at the time of booking.

Posted by on 25 Apr. 2023

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Comment from Hotel Management

10 Jun. 2023 by Doriane

HELLO ALISHA,Thankyou for taking your time to comment about your recent stay. Your observation is important for us to improve our service.We hope to welcome you back again some dayKind regards

2 out of 5
Room was very nice, as was view and area. Very limited food choices and food was a health risk. Bain maries where buffet food was displayed showed temperatures of 8C on opening, closing temp was around 6C. Seafood, cheeses and desserts in these displays. Ended up with food posioning which am still getting over.

Posted by on 13 Feb. 2023

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5 out of 5
The bungalow over the water was a highlight, to go off your deck and down the stairs into the water is a must. The turtles and fish were amazing to snorkel and swim with. The food and drinks are on the expensive side but being on an island I expected that. The breakfast and dinner buffets had a variety of foods to choose from and to suffice everyone’s dietary needs. My recommendation try the wok prawns at dinner which are cooked by the chef fresh, delicious.We went to the supermarket on the main island to by snacks and some wine before heading to Doubletree, which we had through the day. The facility was always being cleaned daily and the staff were all friendly. We stayed 4 nights which was plenty of time to relax and enjoy.

Posted by on 11 Nov. 2022

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4 out of 5
Nice resort to stay at few days at. Boat ride across makes it feel lovely and remote. Beautiful island with lots of local fish to see. A lack of staff caused issues around speed of service at the bar and cleaning away tables which as the Seagulls were a menace (swooping and stealing food) made this worse. Food selection for kids was terrible unless you count chips every night. Snack bar was limited and didn’t change. Pool bar was closed which was disappointing… Pools were good and kept clean but awkward to access. Lovely staff who tried their best.

Posted by on 1 Oct. 2022

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3 out of 5
The villas were lovely, safe instructions not very clear at all. Buffet evening meals were pretty poor, not much choice, no veg. Really let’s the place down. Billing on check out was completely wrong, Need to put more notices around the resort about snakes. Will come back oneday.

Posted by on 3 Sep. 2022

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5 out of 5
Perfect

Posted by on 23 Jul. 2022

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2 out of 5
This place should NOT carry the Hilton name.

Posted by on 22 Jun. 2022

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About the DoubleTree by Hilton Noumea Ilot Maitre Resort

Location Ilot Maitre, Nouméa, South Province 98800

Property Features

DoubleTree by Hilton Noumea Ilot Maitre Resort offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly DoubleTree by Hilton Noumea Ilot Maitre Resort. A complete renovation of DoubleTree by Hilton Noumea Ilot Maitre Resort was completed in January 2021. Smoking is allowed in designated areas at this 4-star Nouméa hotel.

  • 64 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

DoubleTree by Hilton Noumea Ilot Maitre Resort offers 64 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Smart television
  • Satellite channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy breakfast daily.

Restaurant L'Escapade - This buffet restaurant overlooks the pool.

Sunset Bar - This cocktail bar overlooks the pool. Open daily.

Beach Cafe La Boussole - This beach café serves breakfast, lunch, and light fare. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests must arrange transfers from Port Moselle Harbour to the property, which is 30 minutes away via boat. To guarantee transfers, guests must contact the property before their expected arrival. Contact the property using the information on the reservation confirmation received after booking. The boat schedule is limited, so guests planning to arrive after 11 PM are advised to book an overnight stay in Nouméa until services resume the next day.

To get to the property, guests need to transfer by boat. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Noumea Ilot Maitre Resort

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Hotel Names

  • DoubleTree by Hilton Noumea Ilot Maitre Resort Hotel
  • DoubleTree by Hilton Noumea Ilot Maitre Resort Nouméa
  • DoubleTree by Hilton Noumea Ilot Maitre Resort Hotel Nouméa

You should know

  • Pool access available from 9:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.