Marival Distinct Luxury Residences & World Spa All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor swimming pools

Choose dates to view prices

Photo gallery for Marival Distinct Luxury Residences & World Spa All Inclusive

Arcade
Exterior
Frette Italian sheets, premium bedding, pillow-top beds, free minibar
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • All-inclusive

Enjoy the area

Map
Paseo de Los Cocoteros 53, Nuevo Vallarta, NAY, 63732
  • Popular LocationNuevo Vallarta Beach7 min walk
  • Popular LocationVallarta Adventures4 min drive
  • Popular LocationNayar Vidanta Golf5 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)21 min drive

Room options

3 Bedroom Residences Kids eat & stay Free

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Free minibar items
  • 250 sq m
  • Sleeps 9
  • 4 Double Beds OR 1 King Bed

1 Bedroom Luxury Ocean View Residences

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Free minibar items
  • 131 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Luxury Ocean View Kids eat & stay Free

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Free minibar items
  • 159 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

2 Bedroom Demi-Pool Residences Kids eat & stay Free

Highlights

Furnished balcony or patio
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 159 sq m
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

1 Bedroom Demi-Pool Residences

Highlights

Furnished balcony or patio
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 131 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 Bedroom Penthouse Residences

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 173 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Penthouse Residences Kids eat & stay Free

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 255 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

2 Bedroom Residences Kids eat & stay Free

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Free minibar items
  • 159 sq m
  • Sleeps 7
  • 2 Double Beds OR 1 King Bed

1 Bedroom Residences

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Free minibar items
  • 131.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

4 Bedroom Luxury ocean view Kids eat & stay Free

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Free minibar items
  • 260 sq m
  • Ocean view
  • Sleeps 11
  • 2 King Beds and 3 Double Beds

3 Bedroom Villa Kids eat & stay Free

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 366 sq m
  • Sleeps 7
  • 3 King Beds

Similar properties

About the area

Nuevo Vallarta

A luxury stay in Nuevo Vallarta awaits you at Marival Distinct Luxury Residences & World Spa All Inclusive. You'll be 20.4 km (12.7 mi) from Malecon and 28 km (17.4 mi) from Sayulita Square. Highlights at this all-inclusive property include 5 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The fine-dining restaurant, Mozzamare, is open for lunch and dinner. Brunello is the property's own bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site nightclub and free kids' club. 50 square feet (5 square metres) of event facilities include a meeting room and a conference centre. Additionally, you'll find a winery, free Wi-Fi in public areas and a gym. There's also free valet parking, along with the convenience of a free beach shuttle. .With a stay at this 5-property class Nuevo Vallarta property, you'll be 31.3 km (19.4 mi) from Playa Gemelas and 31.7 km (19.7 mi) from Los Arcos.

What's nearby

  • Nuevo Vallarta Beach - 7 min walk
  • Vallarta Adventures - 4 min drive
  • El Tigre Golf Club - 5 min drive
  • Nayar Vidanta Golf - 5 min drive
  • Mayan Palace Nuevo Vallarta Golf Course - 5 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 19 min drive

Restaurants

  • Casa Bella - 13 min walk
  • La Dolce Vita Nuevo Vallarta - 2 min drive
  • Mozza Mare - 4 min walk
  • La Pergola - 13 min walk
  • La Ola de Vallarta - 2 min drive

About this property

Marival Distinct Luxury Residences & World Spa All Inclusive

Luxury property on the beach, with 5 outdoor swimming pools
Marival Distinct Luxury Residences & World Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Marival Distinct Luxury Residences & World Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers an attached winery, a complimentary children's club and a children's pool. Free valet parking is available.

This 5-star Nuevo Vallarta property is smoke free.

  • 169 guestrooms or units
  • 6 levels
  • 3 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 50 sq ft of conference space
  • 5 sq. m of conference space
  • Built in 2009
  • Winery on site
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Marival Distinct Luxury Residences & World Spa All Inclusive offers 169 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. Rooms open to furnished balconies or patios. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Accommodation at this 5-star property has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Plasma televisions come with premium cable channels and DVD players. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include free minibar items and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 500 kilometres
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brunello
  • Insu
  • LemmonGrass
  • Mozzamare
  • Omaggio

Things to do

  • 5 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Karaoke
  • Mini golf
  • Nightclub
  • Playground
  • Shopping
  • Spa tub
  • Table tennis
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Water sports equipment
  • Winery

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (50 square foot of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 6 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • Plasma TV with premium cable channels

Food and drink

  • Blender
  • Chef service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Free stocked minibar
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Ice maker
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; to check in, go to Brunello Lobby Bar
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per person (return)
  • Airport shuttle fee per child: USD 45 (return), (from 2 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Marival Residences Luxury Beach All Inclusive Nuevo Vallarta
Marival Residences Luxury All Inclusive
Marival Residences Luxury Nuevo Vallarta
Marival Residences Luxury
Marival Residences Luxury Nuevo Vallarta All Inclusive Hotel
Marival Residences Luxury All Inclusive Hotel
Marival Residences Luxury Beach All Inclusive
Marival Residences Luxury Nuevo Vallarta All Inclusive
Marival Distinct Luxury Residences All Inclusive Nuevo Vallarta
Marival Distinct Luxury Residences All Inclusive
Marival Distinct Luxury Residences All Inclusive Nuevo Vallarta
Marival Residences Luxury Nuevo Vallarta All Inclusive
Marival Residences Luxury Beach Resort All Inclusive
Marival Residences World Spa All Inclusive
Marival Residences Inclusive

Frequently asked questions

What is the cancellation policy at Marival Distinct Luxury Residences & World Spa All Inclusive?

Marival Distinct Luxury Residences & World Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marival Distinct Luxury Residences & World Spa All Inclusive?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Marival Distinct Luxury Residences & World Spa All Inclusive on 15 June 2024 start from AU$974.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marival Distinct Luxury Residences & World Spa All Inclusive?

Yep, Marival Distinct Luxury Residences & World Spa All Inclusive has free valet parking.

Are there any beaches close to Marival Distinct Luxury Residences & World Spa All Inclusive?

Yep, Marival Distinct Luxury Residences & World Spa All Inclusive is a short 7-minute walk from Nuevo Vallarta Beach. Fun beach activities include jet skiing, snorkelling and waterskiing. You can also find water sports equipment and motor boats.

Is there a spa on site at Marival Distinct Luxury Residences & World Spa All Inclusive?

Yep, there is an onsite spa at Marival Distinct Luxury Residences & World Spa All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Marival Distinct Luxury Residences & World Spa All Inclusive have a pool?

Yep, and guests recommend it! Marival Distinct Luxury Residences & World Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Marival Distinct Luxury Residences & World Spa All Inclusive?

Marival Distinct Luxury Residences & World Spa All Inclusive features 3 poolside bars, 5 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets, pillowtop beds and free minibar items.

What makes Marival Distinct Luxury Residences & World Spa All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Marival Distinct Luxury Residences & World Spa All Inclusive.

Is Marival Distinct Luxury Residences & World Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Marival Distinct Luxury Residences & World Spa All Inclusive is a hit with families.

Is there a free airport shuttle available at Marival Distinct Luxury Residences & World Spa All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Marival Distinct Luxury Residences & World Spa All Inclusive?

Relax with a coldie at the 3 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Marival Distinct Luxury Residences & World Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Marival Distinct Luxury Residences & World Spa All Inclusive?

No, pets are not allowed.

Marival Distinct Luxury Residences & World Spa All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews" "
Rating 8 - Good. 189 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Travelled with family
Stayed 4 nights in Feb 2024

10/10 Excellent

Brianna

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very beautiful. A lot of pride taken by the staff. I would recommend this resort to anyone.
Stayed 8 nights in Feb 2024

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations
Stayed 6 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is by far the most stunning resort we’ve ever been to! The food is AMAZING! As are the drinks (both alcoholic and none alcoholic). Staff is friendly, feels very safe and it was a really fun family trip. The only down side is, there is nothing at alllll outside the resort. We always had to dine here and the wait times are long (for the kids). But as mentioned, the food was worth the wait! If you are planning to go to PV for a daily trip, expect to pay high fees (upwards of $150 CAD one way), and other unexpected incidentals are also very overpriced, so pack your aloe! Would love to come back, it really is incredible.
Stayed 7 nights in Feb 2024

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow wow this hotel and staff and food and room and beach and everything everything was really good and i want to saying really appreciate from owner and head managers of marival hotel for give us nice experience i have little boy 3 years and my wife was 8 day and this hotel made for kids and he really enjoyed and I recommend to everybody try and you will be happy
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Feb 2024

10/10 Excellent

Cale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Tina, Riverton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The low key atmosphere, quiet property, friendly staff, easy assess to poolside lounges & cabanas. The partial private beach was amazing! Plenty of chairs and the beach service was top notch. The pools were always clean free from leaves & debris.
Stayed 3 nights in Feb 2024

8/10 Good

Nechama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Ashley

Travelled with partner
Have stayed at the Marival Residences 4 times previously, and each time upon returning home have sung its praises to my friends, telling them they have to try this place as it's the best all-inclusive I have been to. Unfortunately, I cannot say that anymore. I had not been there since before Covid, and the place is beginning to get a little old. Nothing serious -- just the little things around the property. For example, the mirrors in the rooms are peeling from age and condensation. The shower heads spray in all directions because they are blocked up with calcium. Nothing major -- just an overall lack of maintenance and upkeep over the years. This is an all-inclusive, so the food is "free", but we ate out at other restaurants 4 of our 7 nights (and paid) because the food is just not that good anymore. It used to be great. They need to address some management issues in their restaurants. On one night, approximately 30 people were waiting in line out in front of the beachside restaurant with no hostess in sight (I think they were afraid to face the crowd!). After about 30 minutes of standing around with no idea how long it would take to be seated, we just left. Again, small things but potentially irritating. On the positive side, the room sizes are great, the pools and the beach area are great, and most of the staff are great. This place could once again be a shining 5 star if they simply had better management. Until they fix that, it will be mired in the 3-4 star range.
Stayed 7 nights in Jan 2024