Hilton La Romana, an All-Inclusive Family Resort

4.5 star property
Luxury resort on the beach, with 2 outdoor swimming pools

Choose dates to view prices

Photo gallery for Hilton La Romana, an All-Inclusive Family Resort

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
On the beach, white sand, beach cabanas, beach umbrellas
Enclave Master Suite Ocean Front - 1 King
Lobby sitting area
8 bars/lounges, 2 swim-up bars, poolside bar, beach bar
Reviews
8.8

Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • All-inclusive

Explore the area

Map
Playa Bayahibe, La Romana, San Rafael del Yuma, La Altagracia, 23000
  • Popular LocationBayahibe Beach4 min walk
  • Popular LocationDominicus Beach17 min drive
  • Popular LocationCasa de Campo Marina22 min drive

Room options

Enclave Swim-Out Garden View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View - 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2019
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Enclave Suite Ocean Front - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 77 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Enclave Master Suite Ocean Front - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 77 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Enclave Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Premium Garden View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Enclave Partial Ocean View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Enclave Suite Garden View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2019
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2019
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Enclave Partial Ocean View - 2 Queens

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Enclave Swim-Out Garden View - 2 Queens

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Garden View - 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2019
  • 38 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Premium Garden View - 2 Queens

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Enclave Garden View - 2 Queen

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Enclave Ocean Front - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • Sleeps 4
  • 1 King Bed

Enclave Garden View - 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Bayahíbe

A luxury stay in San Rafael del Yuma awaits you at Hilton La Romana, an All-Inclusive Family Resort. You'll be steps from Bayahibe Beach and 2.8 km (1.8 mi) from Monumento Natural Punta Bayahibe. Highlights at this all-inclusive resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The buffet restaurant, Spices Market - Buffet, serves international cuisine and is open for breakfast, lunch and dinner. With 8 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free kids' club and gym. Other amenities include free Wi-Fi in public areas, a sauna and a conference centre. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 30-minute drive of this 4.5-property class San Rafael del Yuma resort include Dominicus Beach and La Romana Port.

What's nearby

  • Bayahibe Beach - 4 min walk
  • Monumento Natural Punta Bayahibe - 6 min drive
  • Dominicus Beach - 17 min drive
  • La Romana Port - 20 min drive
  • Casa de Campo Marina - 22 min drive

Getting around

  • La Romana (LRM-La Romana Intl.) - 17 min drive

Restaurants

  • Saona Cafe - 6 min drive
  • Kukka Beach - 6 min drive
  • Mare Grill & Restaurant - 4 min walk
  • Noor Mediterranean Restaurant - 3 min walk
  • Seaside Grill - 4 min walk

About this property

Hilton La Romana, an All-Inclusive Family Resort

Luxury resort on the beach, with 2 outdoor swimming pools
Hilton La Romana, an All-Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. At Hilton La Romana, an All-Inclusive Family Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 8 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool and a sauna. Free self parking and valet parking are available. A complete renovation of Hilton La Romana, an All-Inclusive Family Resort was completed in December 2019.

Smoking is allowed in designated areas at this 4.5-star San Rafael del Yuma resort.

  • 418 guestrooms or units
  • 3 levels
  • 4 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 8 bars or lounges
  • 7975 sq ft of conference space
  • 741 sq. m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hilton La Romana, an All-Inclusive Family Resort offers 418 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay-per-view films.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ausangate - Peruvian
  • Azzuri - Italian
  • Moustache - French
  • Spices Market - Buffet
  • The Grill - Steak

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (7,975 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - December 2019
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 May 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dreams La Romana Luxury
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Dreams Luxury All Inclusive
Dreams Romana Luxury All Inclusive
Dreams Romana Luxury
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort
Hilton Romana All-Inclusive Family
Hotel Hilton La Romana, an All-Inclusive Family Resort
Hilton La Romana an All Inclusive Family Resort
Dreams La Romana Luxury All Inclusive
Hilton Romana Inclusive Family

Frequently asked questions

What is the cancellation policy at Hilton La Romana, an All-Inclusive Family Resort?

Hilton La Romana, an All-Inclusive Family Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton La Romana, an All-Inclusive Family Resort?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Hilton La Romana, an All-Inclusive Family Resort on 2 June 2024 start from AU$552.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton La Romana, an All-Inclusive Family Resort?

Yep, Hilton La Romana, an All-Inclusive Family Resort has a free self car park and free valet parking.

Are there any beaches close to Hilton La Romana, an All-Inclusive Family Resort?

Yep, Hilton La Romana, an All-Inclusive Family Resort is a short 4-minute walk from Bayahibe Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find water sports equipment and motor boats.

Is there a spa on site at Hilton La Romana, an All-Inclusive Family Resort?

Yep, there is an onsite spa at Hilton La Romana, an All-Inclusive Family Resort. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hilton La Romana, an All-Inclusive Family Resort have a pool?

Yep, and guests recommend it! Hilton La Romana, an All-Inclusive Family Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton La Romana, an All-Inclusive Family Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton La Romana, an All-Inclusive Family Resort?

Hilton La Romana, an All-Inclusive Family Resort features 2 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hilton La Romana, an All-Inclusive Family Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton La Romana, an All-Inclusive Family Resort.

Is Hilton La Romana, an All-Inclusive Family Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Hilton La Romana, an All-Inclusive Family Resort is a hit with families.

Does Hilton La Romana, an All-Inclusive Family Resort serve breakfast?

Yep, free buffet brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton La Romana, an All-Inclusive Family Resort?

No, Hilton La Romana, an All-Inclusive Family Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton La Romana, an All-Inclusive Family Resort?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton La Romana, an All-Inclusive Family Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton La Romana, an All-Inclusive Family Resort?

No, only service animals are allowed.

Hilton La Romana, an All-Inclusive Family Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1005 reviews" "
Rating 8 - Good. 256 out of 1005 reviews" "
Rating 6 - Okay. 82 out of 1005 reviews" "
Rating 4 - Poor. 34 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place for a family vacation. Specially when traveling with kids
Stayed 1 night in Feb 2024

8/10 Good

Aurea Noemi, Panama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Bad cocktails Good acquatic park Bad staff that work with children Sometimes nice staff.

10/10 Excellent

Claudio M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly. Definitely coming back
Stayed 2 nights in Feb 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great , but the beach wasn’t available because of the strong water surf ,
Stayed 2 nights in Feb 2024

6/10 Okay

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

2/10 Terrible

Yolanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
we were refused service from a restaurant as they didnt like what one of my family members was wearing. casual dress and fam meb wearing a collared shirt, jewlery and shorts. they did not like the length of the shorts. This was a subjective opinion and didnt feel we were treated fairly. Also the room we booked which was ocean front on the listing was not the room we were given. we had very partial ocean view. Hotel couldnt accomodate as all rooms booked. Service was sooo slow. Nice location it is sad that this happened to us
Stayed 6 nights in Dec 2023

2/10 Terrible

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst check in the history ever
Stayed 2 nights in Dec 2023

10/10 Excellent

Ilan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We just left after spending a week at Hilton La Romana and already are planning our return next year. We went with a group of kids and grandparents and the resort was perfect for everyone. The food at the buffet was never boring or repetitive. We were excited each night to see the special surprises prepared. We did not feel the need to eat at the a la carte dining. The pools were lovely. The beach spectacular. And the water park was a hit! Like. Private water slide park with no lines! The only critique is that the gym is too small for the resort size. Especially crowded at peak hours. The staff were amazing. Everyone. From the dining service, the kids club staff, the house keeping crew, the life guards. Everyone was wonderful. Yes it’s true they speak Spanish but it’s a foreign country. Deal with it! Or stay home. Last - the nightly shows were absolutely beyond what we expected. Each night amazing and really blew away what we anticipated. The circus was especially great but the real star was Michael Jackson Show! Wow We are coming back next year. No doubt. And many guests we met said they were return visitors.
Stayed 7 nights in Dec 2023

6/10 Okay

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Yuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
waterpark with pool and beach is perfect for kids
Stayed 5 nights in Nov 2023