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Sheraton Quito Hotel

5.0 star property
Luxury hotel connected to a shopping centre in La Carolina with 2 restaurants

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Photo gallery for Sheraton Quito Hotel

2 restaurants, breakfast, lunch served; local and international cuisine
Terrace/patio
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch served; local and international cuisine
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha
  • Popular LocationAtahualpa Olympic Stadium3 min walk
  • Popular LocationQuicentro Shopping4 min walk
  • Popular LocationParque La Carolina4 min walk
  • AirportQuito (UIO-Mariscal Sucre Intl.)54 min drive

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
Sofa bed
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
JW Marriott Quito
Pool
Hot tub
Spa
Free WiFi
4.6 out of 5, Wonderful, (595)
The price is AU$298
for 1 night
includes taxes & fees
17 May - 18 May
JW Marriott Quito

About the area

Quito

Sheraton Quito Hotel places you in the centre of Quito, connected to a shopping centre and within a short 5-minute stroll of Atahualpa Olympic Stadium and Quicentro Shopping. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, Restaurante Cook's, serves local and international cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Hot tub and sauna. 3229 square feet (300 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a short walk of this 5-property class La Carolina hotel include Parque La Carolina and Guangüiltagua Metropolitan Park is within 15 minutes.

What's nearby

  • Atahualpa Olympic Stadium - 3 min walk
  • Quicentro Shopping - 4 min walk
  • Parque La Carolina - 4 min walk
  • Iñaquito Shopping Center - 11 min walk
  • Foch Square - 5 min drive

Getting around

  • Iñaquito Station - 7 min walk
  • Iñaquito Station - 7 min walk
  • Quito (UIO-Mariscal Sucre Intl.) - 54 min drive

Restaurants

  • TGI Friday's - 3 min walk
  • Crepes & Waffles - 3 min walk
  • Juan Valdez Café - 3 min walk
  • Segundo Muelle - 2 min walk
  • Pizzería El Hornero - 1 min walk

About this property

Sheraton Quito Hotel

Luxury hotel connected to a shopping centre in La Carolina with 2 restaurants
Sheraton Quito Hotel offers its guests a health club, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Quito Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Quito hotel is smoke free.

  • 136 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1997
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Sheraton Quito Hotel offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with satellite channels. Bathrooms include a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 25.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bakery&Deli
  • Restaurante Cook's
  • Restaurante Las Fragatas

Things to do

  • 24-hour gym
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,229 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • Beaux Arts architecture
  • Built in 1997
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 15 per cent destination fee will be charged.
  • Administrative fee: USD 1.50 per person, per night
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.50 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Quito
Quito Hotel Sheraton
Quito Sheraton
Sheraton Hotel Quito
Sheraton Quito
Sheraton Quito Hotel
Four Points Quito
Quito Four Points
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Frequently asked questions

What is the cancellation policy at Sheraton Quito Hotel?

Sheraton Quito Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Quito Hotel?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Quito Hotel on 24 May 2024 start from AU$166.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Quito Hotel?

Yep, Sheraton Quito Hotel has a free self car park. Onsite parking is limited.

What luxury perks are available at Sheraton Quito Hotel?

Sheraton Quito Hotel features a health club, 1 hot tub and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Sheraton Quito Hotel a romantic place to stay?

1 hot tub and al fresco dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Quito Hotel.

Is Sheraton Quito Hotel family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Sheraton Quito Hotel is a hit with families.

Does Sheraton Quito Hotel serve breakfast?

Yeah, buffet breakfast is offered daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Quito Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Quito Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Quito Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Sheraton Quito Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 241 reviews" "
Rating 8 - Good. 54 out of 241 reviews" "
Rating 6 - Okay. 11 out of 241 reviews" "
Rating 4 - Poor. 9 out of 241 reviews" "
Rating 2 - Terrible. 9 out of 241 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Michele

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

SEUNG BAE, Ciudad De Mexico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 16 nights in Dec 2023

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Daunesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and very convenient to stadium
Everything was absolutely perfect. Very convenient to the stadium for a concert or game. Could not have been in a better area with lots to do within walking distance to anything you need. Just great! Everyone was super friendly and helpful too!
Stayed 1 night in Dec 2023

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located hotel near everything but the real reason I would return to this sheraton is the staff service . It was second to none I've been to . Carlos Aguilar
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Convenient location, good customer service
Stayed 3 nights in Sep 2023

10/10 Excellent

Luis

Liked: Amenities
Atención personalizada y cortes.
Stayed 1 night in Sep 2023

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Zaiyi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is safe and way many staff there to keep an eye on anyone who walks in. Location is in uptown/new city, close to the big mall and the Quito central park (Parque Carolina). No microwave access is very inconvenient. Arrival after midnight and trying to get hot drinkable water takes 10 minutes for the staffer to get the bottle filled. No concierge service available means they only target the business people, not tourists. Checking in after midnight the front desk lady showed slightly impatient trying to get me away ASAP when I asked a few questions. No email address available to communicate before arrival. When booking I indicated I wanted a quiet room upstairs. But they assigned me a room on 1st floor. When I persisted a room on higher floor, the front desk lady relented. Some staffers' English level was not proficient.
Stayed 2 nights in May 2023