8/10 Good
Avonne
Travelled with partner
17 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of having complimentary bath soap, hand soap, lotion, shaving kit, cotton tipped swabs for cleaning my ears after showers, and makeup remover kits; the safe and quiet area; the cleanliness of the hotel, and that my linens and used towels were changed. One constructive feedback to hotel management: Please alert guests on your website/reservation website and at check-in of the following so that international travelers who may not be aware of your hotel’s or of Europe’s unique technologic regulations are not caught off-guard: 1) your hotel has safety technology that requires the electronic key card to always be inserted and stay inserted in the key card holder slot in each room not only for safet teasons but also to control the lights in the room; tell guests that lights will not turn on if this is not done; I was not told this latter part, so I had to ask how to turn lights on. because I forgot to put the key card in the key card holder slot; tell guest to remove and take the key card with them when they leave the room; 2) the electric outlets do not work if guests have only two-pronged plugs on their ekectronic devices; tell guests where to buy compatible adapters; 3) there are no irons. The things I did not like: No iron; the hotel was so old that the bathroom fan did not work, so the bathroom fogged up after showers. If I had had a longer stay, I would have said something to management, but my stay was only two nights, so I said nothing.
Avonne
Stayed 2 nights in Feb 2024