Hotel Nord Otaru

3.5 star property
Comfortable riverfront hotel, walk to Otaru Canal

Choose dates to view prices

Photo gallery for Hotel Nord Otaru

Exterior
Terrace/patio
Junior Suite, Non Smoking
Terrace/patio
View from room
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping

Your area essentials

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Popular LocationOtaru Canal1 min walk
  • Popular LocationOtaru Music Box Museum16 min walk
  • Popular LocationShin Nihonkai Ferry3 min drive
  • AirportSapporo (CTS-New Chitose)77 min drive

Room options

Executive Room, Non Smoking, Canal View

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Separate bath and shower
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Separate bath and shower
  • Canal view
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds

Family Suite, Non Smoking, Canal View

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Separate bath and shower
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds

Junior Suite, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Separate bath and shower
  • 39 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Grand Twin Room, Non Smoking, Canal View

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Separate bath and shower
Hairdryer
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Large Single Bed

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Separate bath and shower
Hairdryer
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Separate bath and shower
Hairdryer
Private bathroom
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Large Single Bed

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Separate bedroom
Bidet
Separate bath and shower
Hairdryer
  • 39 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Separate bath and shower
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Separate bedroom
Bidet
Separate bath and shower
Hairdryer
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds

Standard Queen Roon, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Separate bath and shower
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking (Type A)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Bidet
Separate bath and shower
Hairdryer
  • 30 sq m
  • Canal view
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Bidet
Separate bath and shower
Hairdryer
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons

Twin Room, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Twin Room, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Down duvet
Bidet
Private bathroom
Separate bath and shower
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Standard Twin Room B

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Standard queen Room

  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

Triple Room

  • Sleeps 3
  • 3 Single Beds

Superior Twin Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Standard twin Room A

  • Sleeps 2
  • 2 Single Beds

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Executive River Twin

  • Sleeps 5
  • 2 Single Beds and 3 Single Sofa Beds

Grande Family Room

  • Sleeps 5
  • 2 Single Sofa Beds and 3 Single Beds

Accessible Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

Similar properties

About the area

Otaru

At Hotel Nord Otaru you'll be within just a 5-minute stroll of Otaru Canal and within 20 minutes of Otaru Music Box Museum. Highlights at this hotel include 2 restaurants, a bar/lounge and a rooftop terrace. .The buffet restaurant, sizzle, is open for breakfast and lunch. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Otaru hotel, you'll be 2.2 km (1.4 mi) from Shin Nihonkai Ferry and 3.9 km (2.4 mi) from Otaru Tenguyama Ropeway.

What's nearby

  • Otaru Canal - 1 min walk
  • Otaru Music Box Museum - 16 min walk
  • Shin Nihonkai Ferry - 3 min drive
  • Otaru Tenguyama Ropeway - 4 min drive
  • Otaru Aquarium - 6 min drive

Getting around

  • Otaru Station - 9 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 77 min drive

Restaurants

  • 小樽ビール 小樽倉庫No.1 - 3 min walk
  • おたる政寿司 ぜん庵 - 3 min walk
  • 麻ほろ - 5 min walk
  • Otaru Iso - 3 min walk
  • 小樽港湾センターシーサイドイン - 4 min walk

About this property

Hotel Nord Otaru

Comfortable riverfront hotel, walk to Otaru Canal
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and a garden are also featured at Hotel Nord Otaru. For a fee, parking is available.

This 3.5-star Otaru hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1996
  • Terrace on the roof
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel Nord Otaru offers 98 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • IL ONAI ~イルオナイ~
  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Building
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1430 for children
  • Uncovered self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

What is the cancellation policy at Hotel Nord Otaru?

Hotel Nord Otaru offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Nord Otaru?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hotel Nord Otaru on 26 May 2024 start from AU$100.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Nord Otaru?

Yep, Hotel Nord Otaru has an uncovered self car park for JPY 1200 per night.

Are there any beaches close to Hotel Nord Otaru?

The closest beach to Hotel Nord Otaru is Otaru Dream Beach (21.5 km).

Does Hotel Nord Otaru serve breakfast?

You bet, visitors give high marks to the buffet brekkie here! Offered daily between 7 AM and 9:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Nord Otaru?

No, Hotel Nord Otaru does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Nord Otaru?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Nord Otaru?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Nord Otaru?

No, pets are not allowed.

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews" "
Rating 8 - Good. 366 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tor Wo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Generally great service and accommodation. Breakfast buffet is perhaps a bit sparse.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Stayed 1 night in Feb 2024

4/10 Poor

TIAN SUAN

Travelled with partner
Disliked: Property conditions & facilities
Super small for 2 persons. Toilet smells
Stayed 1 night in Feb 2024

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely be back again.
The hotel room itself was lovely, had a nice view of the canal as well. I enjoyed the heated bidet and how there is a separate vanity area with an extra sink! The parking was ¥1200 a night, which we were fine with. But the hotel doesn’t seem to keep track of which cars have paid parking for an extended period so we were asked regularly if we were there for check in and to pay for parking before we were allowed to go to our designated spot. It could definitely be annoying to some guests, so have your parking receipt on hand to avoid the hassle of explaining! :)
Stayed 7 nights in Jan 2024

8/10 Good

Ho Yan

Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nord Otaru, situated alongside the canal, provided an excellent experience. The spacious room accommodated our needs, offering comfort with a cozy bed and pillows, ensuring a good night's rest after our skiing activities. In close proximity, numerous shops line the street, offering confectionery snacks, cakes, and biscuits. The hotel staff were exceptionally helpful, providing clear directions when asked about nearby shops. Convenient parking was available at the hotel, costing ¥1,200 for the night. Despite a momentary lapse in misplacing my room card, the hotel's reception promptly returned it when I inquired, showcasing excellent customer service. Kudos to the staff!

10/10 Excellent

Sookyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kgo

Liked: Cleanliness, staff & service, property conditions & facilities
Spaciouse, excellent ambientand perfect staffs
Stayed 1 night in Dec 2023

2/10 Terrible

Mei Leng

Stayed 1 night in Dec 2023

8/10 Good

Anna, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite #1 hotel in Otaru. Very well located and just mins walk to Otaru train station, Otaru canal, KFC & Sakaimachi street and I love the spread of their breakfast ❤️! I booked a Junior Suite and was given #611. I am disappointed cos the room looks dated and totally different from the pic shown on Expedia website. The only difference is there's an extra toilet. The Suite next door to mine is the one I wanted!
Stayed 2 nights in Dec 2023