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4.5 out of 5

"Loved staying at the Park Royal Collection. Great location - walkable to Marina Bay Sands area. Hotel was beautiful and the staff were lovely. Such a ... " More

By a verified traveller on Tue 17 Oct 2023

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Hotel Description

PARKROYAL COLLECTION Marina Bay, Singapore puts you in the heart of Singapore, connected to the convention center and within just a 10-minute stroll of popular attractions like Suntec Convention & Exhibition Center and Suntec City. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering can include massages, body wraps, and mani/pedis. The restaurant, Peppermint, serves international cuisine and is open for breakfast, lunch, and dinner. Portman's Bar is the hotel's own lobby lounge. Enjoy the gym, sauna, kids' swimming pool, and pool loungers. Meeting rooms, conference space, and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking.

Attractions within a 15-minute walk of this 5-star Marina Bay hotel include Raffles City and Marina Bay Street Circuit.

Urban Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$305* Per night/room 17 May - 18 May

Urban Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lifestyle Premier Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

COLLECTION Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Urban Deluxe Hollywood Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Lifestyle Premier Hollywood Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

PARKROYAL COLLECTION Marina Bay, Singapore ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PARKROYAL COLLECTION Marina Bay, Singapore

Couples (6) Family (3)
5 out of 5
Comfortable

Posted by on 24 Oct. 2023

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Comment from Hotel Management

9 Nov. 2023 by PARKROYAL COLLECTION Marina Bay

Dear JENNY,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

5 out of 5
Loved staying at the Park Royal Collection. Great location - walkable to Marina Bay Sands area. Hotel was beautiful and the staff were lovely. Such a comfortable bed.

Posted by on 17 Oct. 2023

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Comment from Hotel Management

19 Oct. 2023 by PARKROYAL COLLECTION Marina Bay

Dear Kim,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

5 out of 5
Great place to stay, access to MRT right next door. Great dinning with access through hotel.

Posted by on 2 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by PARKROYAL COLLECTION Marina Bay

Dear Kevin,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are delighted to know that you have enjoyed your stay with us, highlighting our great attributes which have made PARKROYAL COLLECTION Marina Bay an iconic property!Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

5 out of 5
This property is a 30 out of 10 Fabulous team. Rooms are exceptional love the bath products

Posted by on 21 Apr. 2023

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Comment from Hotel Management

27 Apr. 2023 by PARKROYAL COLLECTION Marina Bay

Dear Gail,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

5 out of 5
Very helpful and extremely obliging staff. Our son loved the pool and the glass-walled lifts. Room was updated and modern.

Posted by on 8 Oct. 2022

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Comment from Hotel Management

11 Nov. 2022 by PARKROYAL COLLECTION Marina Bay

Dear James,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for.PARKROYAL COLLECTION Marina Bay remains committed to providing the best experience to our valued guests.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Melvin LimGeneral Manager

3 out of 5
Nice hotel. Staff are exceptionally polite and accommodating but the beds and pillows were uncomfortable, the shower was tiny and there were no drawers in the room to put anything in. There were also limited dining options at the hotel - poolside menu was disappointing.

Posted by on 30 Sep. 2022

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Comment from Hotel Management

30 Sep. 2022 by PARKROYAL COLLECTION Marina Bay

Dear Jill,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for.PARKROYAL COLLECTION Marina Bay aims to provide our valued guests with restful stays and memorable experiences. Our associates will take your feedback in our stride and work towards continuous improvement.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Melvin LimGeneral Manager

3 out of 5
Issues with checking in and room not ready at 9:00pm at night put me off from the start

Posted by on 5 May 2022

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Comment from Hotel Management

30 May 2022 by PARKROYAL COLLECTION Marina Bay

Dear Nathan, Thank you for taking time to share your review with us. We sincerely apologize for the inconvenience caused during your stay. PARKROYAL COLLECTION Marina Bay aims to provide our valued guests with restful stays and memorable experiences. However, we are sorry to fall short of expectations this time round. Our associates will take your feedback in our stride and work towards continuous improvement. Once again, we apologize that your stay was less than satisfactory, and we hope to be given another opportunity to serve you again. Inspiringly Yours, Melvin Lim General Manager

5 out of 5
Great hotel,well situated and very clean and with beautiful indoor gardens and flower arrangements. All the staff were great ,would stay there again.

Posted by on 13 Feb. 2022

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4 out of 5
The balcony views are excellent, as is the general ambience of the huge atrium. The follow up of a noisy upstairs party that went on all night was very poor. It stopped only for a while after I reported it but then started up again. Security should have monitored the selfish people. I did not sleep well at all. The breakfast are not what they used to be. Value for money is not really there. No table service for Tea/coffee and used plates were left for a while. Staff were not overly friendly especially the egg chef. Also the orange juice and milk were always very low and the fruit selection a little lean. I feel that there is a strong cost cutting attitude at the expense of guests feeling welcome.

Posted by , from Adelaide on 3 Mar. 2020

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5 out of 5
Very happy with our room and services Was for one night only so we couldn't really enjoy all the benefits

Posted by on 23 Dec. 2019

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About the PARKROYAL COLLECTION Marina Bay, Singapore (SG Clean)

Location 6 Raffles Boulevard Marina Square, Singapore, 039594

Property Features

PARKROYAL COLLECTION Marina Bay, Singapore offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Marina Bay, Singapore . Free self parking is available. A complete renovation of PARKROYAL COLLECTION Marina Bay, Singapore was completed in January 2020. This 5-star Singapore hotel is smoke free.

  • 575 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Metro station: Esplanade Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

PARKROYAL COLLECTION Marina Bay, Singapore offers 575 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Separate shower and tub
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Peppermint - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Peach Blossoms - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Portman's Bar - Onsite lobby lounge. Open daily.

Ruths Chris - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Marina Bay, Singapore

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 60 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Marina
  • Marina Mandarin
  • Marina Mandarin Hotel
  • Mandarin Hotel Singapore
  • Mandarin Singapore
  • Marina Mandarin Hotel Singapore
  • Marina Mandarin Singapore Hotel Singapore
  • Singapore Mandarin
  • Mandarin Hotel
  • Marina Mandarin Singapore Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.