2/10 Terrible
Estevan
Travelled with family, Travelled with group
25 Feb 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
FILTHY. We recently stayed here with our entire family. Our family had a total of four rooms rented. My sister in law was given the wrong room TWICE. Even walked in on someone already saying in the room once. One room smelled so bad of ammonia and who knows what else and they were forced to cancel their room causing other family to have to uncomfortably split rooms. The other rooms were absolutely filthy. Our room even had burns on the floor and what appeared to be blood stains by the door. When my sister in law got no help from the staff there at the hotel she decided to call the manager. The manager was RUDE asking what she wanted and even said “if it was so bad why didn’t you tell the front desk.” We ALL did. Then the manager even went as far as to tell her it was basically our fault for booking there because it was turning into “low income housing” and we must not have looked at the reviews. I’m sorry but that is no excuse to run a filthy business. Do not book here.