4/10 Poor
Neil
2 Mar 2024
Liked: Property conditions & facilities
We’ve stayed here before and it’s been good but this trip the first room we had smelt terrible of urine so we asked to move. The second room was ok other than the aircon was either full on hot or full on cold - left the room at 20 degrees to go and and came back and it was like an oven, went and spoke to man a reception who wasn’t interested in helping, he did reset the aircon from the panel in the office and said that’s all he could do and we’d have to just see if it worked. Said the hotel was full and if it didn’t work we’d have to live with it. It was then on cold all night so in the morning it was freezing. Not good enough for a nearly new hotel
Neil
Stayed 1 night in Mar 2024