A family-friendly stay in Tulum awaits you at Cielo Maya Beach Tulum. Within steps you'll find Soliman Bay and Tulum National Park within a 15-minute stroll. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the kids' swimming pool and pool loungers as well as access to boat tours and kayaking. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning a free cooked-to-order breakfast is served. There's also the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Tulum hotel, attractions include Xel-Há Park and Tulum Mayan Ruins.
What's nearby
Soliman Bay - 1 min walk
Cenote Manatí - 1 min walk
Xel-Há Park - 10 min drive
Tulum Mayan Ruins - 13 min drive
Playa Paraiso - 27 min drive
Getting around
Tulum Intl. Airport (TQO) - 61 min drive
Restaurants
Zona Arqueológica de Tulum - 13 min drive
Templo Dios del Viento - 13 min drive
Mulut Jach Ki - 9 min drive
Chula Vista - 10 min drive
Starbucks - 8 min drive
About this property
Cielo Maya Beach Tulum
Ocean-view hotel with a bar/lounge, near Soliman Bay
Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Cielo Maya Beach Tulum with activities such as snorkelling and kayaking.
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a children's pool and a rooftop terrace.
This 4-star Tulum hotel is smoke free.
18 guestrooms or units
2 levels
Cooked-to-order breakfast (free)
Manager's reception (free)
Deli
Terrace on the roof
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Dry cleaning
Self-service laundry
Front desk (limited hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Games room or arcade
Garden
Outdoor picnic space
Television in lobby
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. LED televisions come with premium satellite channels.
Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour return airport shuttle (surcharge)
Area shuttle (surcharge)
Food and drink
Free cooked-to-order breakfast available daily
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Snack bar/deli
Things to do
Arcade/game room
Bicycle rentals
Boat tours
Children's pool
Kayaking
Outdoor pool
Playground
Snorkelling
TV in common areas
Family friendly
Arcade/game room
Children's pool
Free cot
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the bay
Picnic area
Pool loungers
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
Well-lit path to entrance
More
2 floors
Smoke-free property
Room amenities
Bedroom
Down comforter
Free cot
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels
Entertainment
LED TV with premium satellite channels
Food and drink
Espresso maker
Free bottled water
Limited room service
Minibar
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Cielo Maya Beach Tulum
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 140 per vehicle (one way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum
Frequently asked questions
What is the cancellation policy at Cielo Maya Beach Tulum?
Cielo Maya Beach Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Cielo Maya Beach Tulum?
As of 23 May 2024, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on 31 May 2024 start from AU$165.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Cielo Maya Beach Tulum?
Yep, Cielo Maya Beach Tulum is a short 1-minute walk from Soliman Bay.
Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.
Is there a spa on site at Cielo Maya Beach Tulum?
There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as deep-tissue massages.
Does Cielo Maya Beach Tulum have a pool?
Cielo Maya Beach Tulum has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.
What makes Cielo Maya Beach Tulum a romantic place to stay?
Couples spa treatments and a private beach, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Cielo Maya Beach Tulum.
Is Cielo Maya Beach Tulum family-friendly?
You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Cielo Maya Beach Tulum is a hit with families.
Does Cielo Maya Beach Tulum serve breakfast?
You bet, free cooked-to-order breakfast is offered daily.
Is there a free airport shuttle available at Cielo Maya Beach Tulum?
No, but there's an airport shuttle that runs 24 hours a day for a fee.
Is there a bar or restaurant at Cielo Maya Beach Tulum?
Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at Cielo Maya Beach Tulum?
Check-in begins at 3 PM. Check-out time is noon.
Are pets allowed at Cielo Maya Beach Tulum?
No, pets and service animals are not allowed.
Cielo Maya Beach Tulum Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Absolutely loved this place! So beautiful and staff was extremely helpful and so nice especially David. Shout out to him!! The private beach with boardwalk was so nice. Definitely will be booking again when back in Tulum
Amazing location! Staff is so nice!!
The restaurant, although a bit pricey, is very good!! Great breakfast options!
Be aware, the beach is very rocky as it is illegal to remove coral from the water! But it is very shallow so you can go a ways and find nice spots to swim! There are SUP’s and kayaks for free, which is awesome to enjoy a great sunset or sunrise!
Also, it can get a bit noisy if your room is on the first floor, we didn’t mind but an early bird with light sleep might want to ask for an upstairs room!
We litterally fell in love with the place and staff and will definitely be back!
Hotel Cielo Maya had welcoming staff which made our experience very enjoyable throughout our week long stay.
The property including our room, beach, parking, restaurant, bar and guest areas were always spotless.
There was no issues with water supply. We had a/c in our room, a small fridge and clean drinking water and coffee every day.
The breakfast menu was delicious and there was a handful of other places to dine within walking distance.
The beach was very private and clean in the hotel area, we walked 6 KM to the tip of the ruins and 4KM the other way to the end of the following bay when we wanted a change of scenery.
There was also kayaks that we were able to use at no charge each morning to go snorkeling. We saw many fish and a few rays as well.
The hotel was quiet at night and we had great sleeps in the comfy bed.
I would recommend staying here and would stay again in the future!
We enjoyed the small boutique atmosphere of this place. Free breakfast was a nice touch. The room was very spacious and spotless. The on-site restaurant was ok, but a little pricey and had a limited selection of dishes. The beach was gorgeous, but was extremely rocky and was not very easy to swim.