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Hotel Bardo

5.0 star property
Luxury Tulum hotel in Tulum City Center with full-service spa

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Photo gallery for Hotel Bardo

Outdoor pool
Outdoor pool
Deluxe Villa
Deluxe Villa | Terrace/patio
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
  • Popular LocationTulum National Park5 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • Popular LocationPlaya Paraiso19 min drive

Room options

View all photos for Deluxe Cabin

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Cabin

Highlights

Garden
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Pillow-top bed
Ceiling fan
Premium bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

Highlights

Garden
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Ceiling fan
Separate bedroom
Down duvet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Hotel Shibari Tulum - Restaurant & Cenote Club
Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (99)
The price is AU$1,235
for 1 night
includes taxes & fees
31 May - 1 June
Hotel Shibari Tulum - Restaurant & Cenote Club

About the area

Tulum

A luxury stay in Tulum awaits you at Hotel Bardo. You'll be within a 15-minute walk of Hospital de Tulum and 1.5 km (1 mi) from Dos Aguas Park. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. Bardo's Bar is the hotel's own cocktail bar. Other amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 9:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Tulum City Center hotel include Tulum Mayan Ruins and Tulum National Park.

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 13 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • Fondo de Bikini - 12 min walk
  • El Camello Jr - 9 min walk
  • Palma Central - 7 min walk
  • Italdo Pasteleria - 11 min walk
  • Taqueria el Sabor Mexicano - 11 min walk

About this property

Hotel Bardo

Luxury Tulum hotel in Tulum City Center with full-service spa
Hotel Bardo offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel Bardo. Self parking is free.

This 5-star Tulum hotel is smoke free.

  • 30 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Hotel Bardo offers 30 air-conditioned accommodations with private pools and private plunge pools. This accommodation offers separate dining areas. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:30 AM for a fee: USD 72 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bardo's Bar
  • Milam

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

Outdoor space

  • Yard

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 72 per person
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Bardo?

Hotel Bardo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bardo?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Hotel Bardo on 14 June 2024 start from AU$511.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Bardo?

Yep, Hotel Bardo has a free self car park.

Are there any beaches close to Hotel Bardo?

The closest beach to Hotel Bardo is Tulum Beach (7.6 km).

Is there a spa on site at Hotel Bardo?

Yep, there is an onsite spa at Hotel Bardo. You'll enjoy services like hot stone massages.

Does Hotel Bardo have a pool?

Hotel Bardo has an outdoor pool.

What makes Hotel Bardo a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private plunge pools and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Bardo.

Are there hot tubs in the rooms at Hotel Bardo?

No, but there are private pools and private plunge pools in the guestrooms.

Does Hotel Bardo serve breakfast?

Yep, continental brekkie is available daily between 9:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Bardo?

No, Hotel Bardo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Bardo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Bardo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Bardo?

Dogs are welcome at Hotel Bardo, with food and water bowls on offer. Just so you know, there's a weight limit of up to 20 kg per pet.

Hotel Bardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 259 out of 309 reviews" "
Rating 8 - Good. 27 out of 309 reviews" "
Rating 6 - Okay. 13 out of 309 reviews" "
Rating 4 - Poor. 4 out of 309 reviews" "
Rating 2 - Terrible. 6 out of 309 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Nathan, Orlando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Eight night stay. Amenities and property itself were great. However, the staff were found to be rude. Almost as if guests weren’t welcome. At first, we considered perhaps this was just with us, but we spoke with other guests and found they too were having the same issues.
Stayed 8 nights in Jan 2024

2/10 Terrible

Gina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience with my stay at Bardo Hotel. I was robbed from my villa, $1700 US Dollars. The staff went through my belongings and stole all the cash that I had and left me with $200 USD. The money was hidden in a compartment in my book bag and literally one night to the next, it was all gone. Management came to “look for the money” in my villa and obviously didn’t find anything. They claimed that their workers are reliable and wouldn’t do such thing. This high end hotel is filled with unreliable staff. We spent more than 6 hours to “find a solution” and in the end, I was not paid the $1700 stolen. There is no reason a consumer pays high prices for a stay and can’t feel any type of security. Or even take responsibility for WHAT THEIR EMPLOYEES did. Very terrifying experience, I can whole heartedly say I will never revisit this hotel again. We called local police and they even said it wasn’t their first time visiting BARDO HOTEL about a robbery. They are some thieves. Horrible management. Something needs to be done about this. Expedia can’t support a hotel that steals from their consumers.
Stayed 3 nights in Jan 2024

8/10 Good

ruihong, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The last mile to the property is unpaved, and when it rains… We didn’t know we have breakfast included until the checkout date! And I asked when we checked in, is any food included? The answer was no.
Stayed 5 nights in Jan 2024

10/10 Excellent

Tomas, Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia única y extraordinaria. Entras al hotel y la verdad es que te sientes en un lugar extraordinario. La selva, la tranquilidad, los colores y la ambientación son increíble. Uno de los mejores hoteles en los que he estado en mi vida. La pieza impresionante, con la ducha en exteior y una piscina privada increíble. Y la atención es algo absolutamente fuera de lo normal. Extraordinairo
Stayed 3 nights in Jan 2024

10/10 Excellent

sabir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel with a plunge pool
great hotel with a plunge pool that we could not use as it is cold in December. Hotel has dark tone and wish there would be more light in the room. bardo is away from the city center. We rented a car so it was convenient for us to move around as taxis get expensive.
Stayed 2 nights in Dec 2023

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Brittney Nicole

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Robert

Stayed 5 nights in Nov 2023

10/10 Excellent

Robert

Stayed 5 nights in Nov 2023