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5.0 out of 5

"Highly recommend for a nature getaway. We stayed in Jan & the weather was amazing. Staff all helpful & friendly. Diving outstanding. Plenty of time t ... " More

By a verified traveller on Sun 24 Jan 2016

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Hotel Description

A family-friendly stay in Viani Bay awaits you at Dolphin Bay Divers Retreat. You'll find Waitatavi Bay and Na Sau Bay nearby. Highlights at this beachfront resort include a restaurant, a beach bar, and a bar/lounge.

A pampering day can include deep-tissue massages and Swedish massages along with detox wraps, body wraps, and reflexology. The family restaurant, Babale Restaurant & Bar, serves Regional cuisine and is open for breakfast, lunch, and dinner. Spend the day at the beach where you'll find scuba diving and snorkeling. Plus you'll find WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning full breakfast is served between 7:30 AM and 1:00 PM. There's also the convenience of an airport shuttle.

In the area of this Viani Bay resort, you'll find Wairiki Catholic Mission Church.

Basic Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Dolphin Bay Divers Retreat ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dolphin Bay Divers Retreat

Everyone (1) Couples (1)
5 out of 5

Turtle Haven beachfront Bure.

Highly recommend for a nature getaway. We stayed in Jan & the weather was amazing. Staff all helpful & friendly. Diving outstanding. Plenty of time to read a book & relax on the beach.

Posted by on 24 Jan. 2016

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5 out of 5
Pros: The staff at Dolphin Bay
Cons: They need to advise customers that both beach and bath towels are provided. They take up a lot of room in your luggage allowance Leaving was the worst
Location: Perfect
Facilities: Distinctive; Value: Economical; Service: Go the extra mile; Cleanliness: Lovely; The water is pristine and warm.

Posted by , from Australia - TAS - Hobart on 1 Aug. 2013

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An airport shuttle (available on request) and a ferry terminal shuttle are available for a fee. Spa services, a library, and a terrace are also featured at the family-friendly Dolphin Bay Divers Retreat. The resort can provide concierge services and wedding services. Smoking is allowed in designated areas at this Viani Bay resort.

  • 1 floor
  • 10 guestrooms or units
  • 8 buildings
  • Built in 2003
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in some public areas: WiFi (surcharge)

Transport

  • Property shuttles: Airport shuttle and ferry terminal shuttle

Room Amenities

Dolphin Bay Divers Retreat offers 10 accommodations with safes. Each accommodation is individually furnished and decorated. Bathrooms include showers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • In-room dining (limited hours)
  • Private outdoor space
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Safe
  • Toiletries (free)
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 1:00 PM.

Babale Restaurant & Bar - This beachfront family restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Outdoor treatment areas
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 7 AM
  • Check-in time ends at 5 PM

Special check-in instructions:

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Guests should contact the property immediately after booking to arrange transfers.

To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Dolphin Bay Divers Retreat offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Dolphin Bay Divers Retreat

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 4
  • Smoke detector
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Boat transfer per adult: EUR 20.54 (one way)
  • Transfer service fee per child: EUR 20 (one way), from 6 to 12 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 10.00–35.00 per person
  • Fee for wireless internet in public areas: EUR 18 per day (rates may vary)
  • Airport shuttle fee: EUR 65.00 per person (one-way)
  • Airport shuttle fee per child: EUR 30 (one-way)
  • Rollaway bed fee: EUR 40.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin Bay Divers Retreat Hotel
  • Dolphin Bay Divers Retreat Hotel Vanaira Bay
  • Dolphin Bay Divers Retreat Vanaira Bay
  • Dolphin Bay Divers Retreat Hotel Taveuni Island
  • Dolphin Bay Divers Retreat Resort Vanaira Bay
  • Dolphin Bay Divers Retreat Resort
  • Dolphin Divers Retreat Vanair
  • Dolphin Divers Retreat Viani
  • Dolphin Bay Divers Retreat Resort
  • Dolphin Bay Divers Retreat Viani Bay
  • Dolphin Bay Divers Retreat Resort Viani Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 4 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.