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The Castle at Swan Lake

3.5-star property
7905 Greenhow Road, Vernon, BC 1800 796 370
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5.0 out of 5
Exceptional!
See all 2 wotif Reviews

"We stayed here for 1 night and it was fantastic. The room was huge, super cosy and comfortable. The hotel staff were super friendly. If I could I woul ... " More

By a verified traveller on Wed 06 Sep 2017

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Hotel Description

At The Castle at Swan Lake you'll be within a 20-minute stroll of Swan Lake and Splashdown Vernon. Highlights at this hotel include a restaurant, and in-room kitchens and free WiFi.

Enjoy the spa tub, seasonal outdoor swimming pool, and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 3.5-star Vernon hotel include Okanagan Lake and Silver Star Mountain Resort.

King Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$220* Per night/room 8 May - 9 May

King Executive Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Castle at Swan Lake ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Castle at Swan Lake

Everyone (2)
5 out of 5

Great cosy hotel

We stayed here for 1 night and it was fantastic. The room was huge, super cosy and comfortable. The hotel staff were super friendly. If I could I would stay here again!

Posted by , from Gold Coast, Australia on 6 Sep. 2017

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5 out of 5

handy

this hotel has high-end rooms at a very affordable price. everything in the rooms is of high quality (well maybe the sofa bed could be a bit more comfortable but i didnt sleep it it :) ). Great pool area and a very good breakfast.

Posted by , from new zealand on 24 Aug. 2017

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About the The Castle at Swan Lake

Location 7905 Greenhow Road, Vernon, BC V1B 3S2

Property Features

The Castle at Swan Lake offers its guests a spa tub and a seasonal outdoor pool. There's a restaurant on site. A business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

  • 44 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Fireplace
  • Private balcony or patio
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The Castle at Swan Lake has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property is located on a hill and guests with mobility issues may find accessibility limited.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on site
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Swan Lake Pomeroy Hotel Vernon
  • Castle Swan Lake Pomeroy Hotel
  • Castle Swan Lake Pomeroy Vernon
  • Castle Swan Lake Pomeroy
  • Castle Swan Lake Hotel Vernon
  • Castle Swan Lake Hotel
  • Castle Swan Lake Vernon
  • Castle Swan Lake
  • The Castle at Swan Lake by Pomeroy
  • The Castle at Swan Lake Hotel
  • The Castle at Swan Lake Vernon
  • The Castle at Swan Lake Hotel Vernon

You should know

  • The seasonal pool will open in May and close in September.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.