InterContinental Washington D.C. - The Wharf, an IHG Hotel

5.0 star property
Luxury spa hotel near Jefferson Memorial

Choose dates to view prices

Photo gallery for InterContinental Washington D.C. - The Wharf, an IHG Hotel

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Meeting facility
Suite, 1 Bedroom, River View
Lobby
Suite (Anchor) | Living area
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
801 Wharf Street SW, Washington, DC, 20024
  • Popular LocationWashington Monument3 min drive
  • Popular LocationUnited States Capitol3 min drive
  • Popular LocationWhite House5 min drive
  • AirportWashington, DC (IAD-Washington Dulles Intl.)37 min drive

Room options

Suite, Non Smoking (Constellation)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony (Wharf River View)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • River view
  • Sleeps 2
  • 1 King Bed

Suite (Anchor)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 98 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony (Wharf River View)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, River View

8.6/10 Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Suite (Knot)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 93 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

Premium Room, 2 Queen Beds, Balcony, River View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, River View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed

9.4/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, River View

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • River view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, River View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • River view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony, River View

8.8/10 Excellent

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room

9.2/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, River View

8.3/10 Very good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Wharf River View High Floor)

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Premium Room, 2 Queen Beds (Wharf River View High Floor)

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Washington

A luxury stay in the heart of Washington awaits you at InterContinental Washington D.C. - The Wharf, an IHG Hotel. Within a 30-minute stroll, you'll find Jefferson Memorial and Washington Monument. Highlights at this hotel include 3 bars/lounges, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. Waves is the hotel's own rooftop bar. Enjoy the marina, gym, seasonal outdoor swimming pool and pool loungers. 17000 square feet (1579 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class The Wharf hotel, you'll be 2.2 km (1.4 mi) from United States Capitol and 2.8 km (1.7 mi) from Lincoln Memorial.

What's nearby

  • Washington Monument - 3 min drive
  • United States Capitol - 3 min drive
  • Walter E. Washington Convention Center - 4 min drive
  • Lincoln Memorial - 5 min drive
  • White House - 5 min drive

Getting around

  • Washington Union Station - 9 min drive
  • L'Enfant Plaza Station - 10 min walk
  • Ronald Reagan National Airport (DCA) - 12 min drive

Restaurants

  • Gordon Ramsay Hell's Kitchen - 5 min walk
  • Bartaco - 4 min walk
  • Surfside - 1 min walk
  • Gordon Ramsay Fish & Chips - 4 min walk
  • Hanks Oyster Bar - Wharf - 2 min walk

About this property

InterContinental Washington D.C. - The Wharf, an IHG Hotel

Luxury spa hotel near Jefferson Memorial
InterContinental Washington D.C. - The Wharf, an IHG Hotel offers its guests a full-service spa, a marina, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

11 meeting rooms and limo/town car service are available. Event space at this hotel measures 17000 square feet (1579 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the luxury InterContinental Washington D.C. - The Wharf, an IHG Hotel. A free area shuttle within 2.00 mi is available. For a fee, parking is available.

This 5-star Washington hotel is smoke free.

  • 1 building
  • 278 guestrooms or units
  • 12 levels
  • 3 bars or lounges
  • Conference rooms
  • 17000 sq ft of conference space
  • 1579 sq. m of conference space
  • Built in 2017
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
InterContinental Washington D.C. - The Wharf, an IHG Hotel offers 278 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Washington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Arabic, English, French, Japanese, Polish, Portuguese, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Limo/town car service
  • Secured, covered parking on site (USD 60 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 to 50 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Watering Hole
  • Waves

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 17,000 square feet of conference space
  • Computer station

Outdoors

  • Marina
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 150
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.79 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30 to 50 per person
  • Covered self-parking fee: USD 60 per day
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Refrigerator fee: USD 0 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The outdoor pool closes for the season in September.
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Washington D.c. Wharf Hotel
Intercontinental D.c. Wharf Hotel
Intercontinental Washington D.c. Wharf
Intercontinental D.c. Wharf
InterContinental Washington D.C. The Wharf
InterContinental Washington D.C. - The Wharf, an IHG Hotel Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Washington D.C. - The Wharf, an IHG Hotel?

InterContinental Washington D.C. - The Wharf, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Washington D.C. - The Wharf, an IHG Hotel?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at InterContinental Washington D.C. - The Wharf, an IHG Hotel on 16 June 2024 start from AU$459.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Washington D.C. - The Wharf, an IHG Hotel?

Yep, InterContinental Washington D.C. - The Wharf, an IHG Hotel has a secured covered self car park for USD 60 per day.

Is there a spa on site at InterContinental Washington D.C. - The Wharf, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Washington D.C. - The Wharf, an IHG Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does InterContinental Washington D.C. - The Wharf, an IHG Hotel have a pool?

Yep, and guests recommend it! InterContinental Washington D.C. - The Wharf, an IHG Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

What makes InterContinental Washington D.C. - The Wharf, an IHG Hotel a romantic place to stay?

Poolside dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Washington D.C. - The Wharf, an IHG Hotel.

Is InterContinental Washington D.C. - The Wharf, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Washington D.C. - The Wharf, an IHG Hotel is a hit with families.

Does InterContinental Washington D.C. - The Wharf, an IHG Hotel serve breakfast?

Sure does, full brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Washington D.C. - The Wharf, an IHG Hotel?

No, InterContinental Washington D.C. - The Wharf, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Washington D.C. - The Wharf, an IHG Hotel?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at InterContinental Washington D.C. - The Wharf, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at InterContinental Washington D.C. - The Wharf, an IHG Hotel?

Cats and dogs are welcome at InterContinental Washington D.C. - The Wharf, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

InterContinental Washington D.C. - The Wharf, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1001 reviews" "
Rating 8 - Good. 159 out of 1001 reviews" "
Rating 6 - Okay. 37 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
relaxing
Stayed 7 nights in Feb 2024

10/10 Excellent

Xingcheng

Stayed 3 nights in Feb 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was absolutely phenomenal and super accommodating!
Stayed 2 nights in Feb 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Located on the wharf with nice surroundings restaurants and entertainment.
Stayed 1 night in Feb 2024

6/10 Okay

Evelyn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Overpriced - lackluster hotel amenities
Overall, I was not impressed with this hotel. Service was average. I had their breakfast and the food quality was mediocre; coffee was burnt and bitter. The waiter almost broke the coffee mug on my hand, also he did not refill our drinks and disappeared the whole time. On the other hand, the linens were clean and the toiletries were designer made. However, the parking situation is subpar and expensive $65 per night. Also, for the price one pays to stay per night, plus the daily hotel fee one should receive top tier service. The hotel does not offer complementary products such as toiletries, beverage, bath robe, or sleepers. Giving guests $1 bottles of water is not top tier complementary service. The other guests were shouting and cursing in the middle of the night which was disturbing. The positive the water views and the contemporary aesthetic but does not compare to other high end hotels in the area in which I stayed in the past. Will not be returning, that’s for sure!
Stayed 2 nights in Feb 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like parking.
Stayed 1 night in Dec 2023

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy with poor hot water.
Nice hotel and location but it was very noisy. We were on the 8th floor and the club music was intrusive. Banging doors were also noticeable. Room layout was not ideal. Biggest problem was luke warm showers.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Charna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back. Everything about our stay was excellent!
Stayed 1 night in Feb 2024