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Mercure Auckland Queen Street

3.5 star property
Comfortable Auckland hotel in Auckland Central Business District with 24-hour fitness

Choose dates to view prices

Photo gallery for Mercure Auckland Queen Street

Individually decorated, individually furnished, desk, laptop workspace
Exterior
Exterior
Restaurant
Reception
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available

Your area essentials

Map
500 Queen Street, Auckland, Auckland, 1010
  • Popular LocationSky Tower14 min walk
  • Popular LocationSkyCity Casino15 min walk
  • Popular LocationAuckland Ferry Terminal5 min drive
  • AirportAuckland (AKL-Auckland Intl.)25 min drive

Room options

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony (High Floor)

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Balcony (High Floor)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Private bathroom
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Grand Millennium Auckland
Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1009)
The price is AU$222
for 1 night
includes taxes & fees
26 May - 27 May
Grand Millennium Auckland

About the area

Auckland

This business-friendly hotel offers a restaurant and free WiFi in public areas, and has a business centre. Plus you'll find a 24-hour front desk, dry cleaning/laundry services and multilingual staff. There's also the convenience of self parking.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 14 min walk
  • SkyCity Casino - 15 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 5 min drive
  • Auckland Mt Eden Station - 18 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • St Kevins Cafe - 3 min walk
  • 37 K Road Cafe - 3 min walk
  • The Whitelady K Road - 3 min walk
  • Eight at Cordis, Auckland - 3 min walk
  • Verona Cafe - 3 min walk

About this property

Mercure Auckland Queen Street

Comfortable Auckland hotel in Auckland Central Business District with 24-hour fitness
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Mercure Auckland Queen Street. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Auckland hotel is smoke free.

  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Auckland Queen Street offers 96 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (NZD 35 per day)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 23 for adults and NZD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lone Star

Things to do

  • 24-hour gym
  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 323 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

What is the cancellation policy at Mercure Auckland Queen Street?

Mercure Auckland Queen Street offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Auckland Queen Street?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Mercure Auckland Queen Street on 13 May 2024 start from AU$146.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Mercure Auckland Queen Street a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mercure Auckland Queen Street.

Is there a free airport shuttle available at Mercure Auckland Queen Street?

No, Mercure Auckland Queen Street does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Auckland Queen Street?

Yep, they've got a lounge bar and an onsite restaurant.

Are pets allowed at Mercure Auckland Queen Street?

No, pets are not allowed.

Mercure Auckland Queen Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 276 reviews" "
Rating 8 - Good. 86 out of 276 reviews" "
Rating 6 - Okay. 24 out of 276 reviews" "
Rating 4 - Poor. 9 out of 276 reviews" "
Rating 2 - Terrible. 6 out of 276 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here & would gladly stay here again for sure. Checking in & out at reception staff had really good attitude which is really nice & our room was so nice, clean & comfortable thank you housekeeping!
Stayed 2 nights in Feb 2024

10/10 Excellent

Roberto

Stayed 2 nights in Jan 2024

10/10 Excellent

William, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was never open & the places to eat near by were all random.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ameeta

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Beautiful service! I left my expensive ear buds at the hotel and the trusted staff/cleaners kept this aside for me to pick up at a later date! Items collected without any hiccups. The hotel is located centrally in the heart of Auckland. Clean rooms. Recommmend 10 out of 10!!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is very conveniently located for both tourist activities based in the CBD and for enjoying Auckland’s eclectic neighborhoods. The staff were great, the room was clean, and the bathroom was gorgeous. A great choice!
Stayed 2 nights in Jan 2024

10/10 Excellent

Lavigne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this property is probably the best things I’ve ever done. I have stayed at this property 2 times already and will be back in February. The only downsides of my most recent stay would be the night staff not being very welcoming I do understand though cause it was late at night. Also not being able to get a bandaid from reception or having toothbrushes in the bathroom. Lifting the blanket of my bed to find scuffs and then finding big marks left on the mattress protector was upsetting but they did come and change the sheets so it was all okay in the end. The day staff were lovely and so accommodating. I would recommend this hotel to everyone. Such a beautiful layout of rooms as well!!
Stayed 1 night in Jan 2024

6/10 Okay

Tyronne

Travelled with family
Liked: Cleanliness, staff & service
:)

10/10 Excellent

TARUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Akiko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
K-road近くでバス停から近かった。レストランやコンビニも近くて便利。 週末泊だったが、外からの騒音もなく静かだった。客室のベッドは、新しくリネンも清潔で快適でした。バスルームも綺麗でシャワーの水圧も充分だった。チェックアウトが11時なので朝ゆっくり客室で過ごせた。 部屋自体は、やや手狭なのでロングステイには向かない気がした。 ハンガーが2つしかなかった。 チェックインの時に、ボンドを$100徴収される点はあまりいい感じはしなかった。返金はきちんとされています。
Stayed 1 night in Jan 2024