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Atrium Resort

4-star property
510 Marine Parade, Biggera Waters, QLD 1800 796 370
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4.2 out of 5
Very good!
See all 769 wotif Reviews

"Loved the rooftop pool and BBQ. Convenient location. Apartment was comfortable although getting a little worn in places. great view from the balcony. " More

By a verified traveller on Sat 20 Apr 2024

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Hotel Description

At Atrium Resort you'll be within a 20-minute walk of Ian Dipple Lagoon and 2.1 km (1.3 mi) from South Stradbroke Island Conservation Park. Highlights at this beach hotel include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

Enjoy the gym, outdoor tennis court, spa tub, and sauna. At the hotel's restaurant, you can grab a bite to eat. Added amenities include free WiFi in public areas and a snack bar/deli. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4-star Biggera Waters hotel include Cavill Avenue and Harbour Town.

2 Bedroom Spa Apartment 4 star

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Superior Waterfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom Spa Waterfront Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Waterfacing Spa

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Apartment Waterfront

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Atrium Resort ratings based on 769 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atrium Resort

Everyone (173) Couples (107) Family (487)
4 out of 5
Loved the rooftop pool and BBQ. Convenient location. Apartment was comfortable although getting a little worn in places. great view from the balcony.

Posted by on 20 Apr. 2024

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3 out of 5

Posted by on 18 Apr. 2024

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3 out of 5
The facilities such as the pools and spas and sauna were fantastic. The location is awesome. However the apartment not so great. Uneven floor boards that stuck up and are hazardous in some spots. The oven was filthy so that made cooking dinner for our family impossible. The closets had so much random crap in them car seats beach buggy boxes of floor boards mis matched and ver few coat hangers. The bathroom draws were full of hair n fluff. The shower was not clean and the shower head needed consistent readjusting. The place mats were all stained n crap the longer was covered in dirt and the living area smelt like urine.

Posted by on 27 Mar. 2024

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3 out of 5

Posted by on 28 Feb. 2024

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5 out of 5
From check in to residents to parking was all excellent

Posted by on 26 Feb. 2024

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4 out of 5
Clean apartment with nice facilities ie pools, spa, sauna, cafe onsite etc

Posted by on 29 Jan. 2024

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1 out of 5
Currently i am undergoing Cancer treatment, and had 1 week off to go away. We stayed in apartment 1E. It was a HEALTH HAZZARD! Broken, mouldy tiles in the bathroom with cockroaches! We paid for a spa room but couldnt use it due to the revolting condition of the bathrooms. The lock on the door was broken (maintenance came to check it but didnt have another lock) bedrooms had no air cond only a fan. Furniture was grubby and my child went to get a blanket out the cupboard that was covered in brown sticky things. This place is not fit for staying in with the bathrooms mouldy and tiles missing. We told reception that $417 a night is really not fair for what we got. I am going to show these photos to relevant people as i believe we were ripped off. I asked for a discount on our stay because it was a health hazzard but told no. If they had any conscience, they would not put an immuno compromised person in a mould and cockroach infested room. We asked to check out but were told we had to pay 3 nights even though we asked after 1 night of stay as thats cancellation policy. DONT STAY HERE!

Posted by on 14 Jan. 2024

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1 out of 5
Lady at reception was rude and not helpful at all. Air conditioners don’t cool the whole place.

Posted by on 5 Jan. 2024

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5 out of 5
Absolutely love the view from our balcony the kid's loved the gaming room and the pools just all round we loved.We could have just stayed there beautiful spot and all the theme parks were close so that's a bonus

Posted by on 3 Jan. 2024

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5 out of 5
Everything was perfect

Posted by on 2 Jan. 2024

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About the Atrium Resort

Location 510 Marine Parade, Biggera Waters, QLD 4216

Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Atrium Resort offers its guests 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a sauna. A fitness center, a library, and a terrace are also featured at Atrium Resort. Self parking is free. This 4-star Gold Coast hotel is smoke free.

  • 30 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Snack bar/deli
  • Arcade/game room
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Helensvale Station (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

Atrium Resort offers 30 accommodations with washers/dryers and irons/ironing boards. Rooms open to balconies. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include showers. This Gold Coast hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Shower
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Atrium Resort has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 8:00 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Sunday: 8:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 35.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. The property is professionally cleaned.

  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 35.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atrium Biggera Waters
  • Atrium Resort Biggera Waters
  • Atrium Resort Hotel
  • Atrium Resort Biggera Waters
  • Atrium Resort Hotel Biggera Waters

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas is limited to 60 minutes per day.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.