Marriott Jacksonville Downtown

4.0 star property
Riverwalk hotel with 24-hour fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Marriott Jacksonville Downtown

Lobby
Outdoor pool, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe
Lunch and dinner served
Premium bedding, down duvets, pillow-top beds, in-room safe
Reviews
8.0

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
245 Water St, Jacksonville, FL, 32202
  • Popular LocationTimes-Union Center for the Performing Arts1 min walk
  • Popular LocationFlorida Theatre11 min walk
  • Popular LocationTIAA Bank Field4 min drive
  • AirportDaytona Beach, FL (DAB-Daytona Beach Intl.)87 min drive

Room options

Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Jacksonville

Marriott Jacksonville Downtown puts you in the heart of Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute stroll of Museum of Contemporary Art Jacksonville. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym. .JBar serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. 12972 square feet (1205 square meters) of event facilities include 9 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Full breakfast is available daily. There's also the convenience of valet parking. .With a stay at this Downtown Jacksonville hotel, you'll be 0.9 km (0.5 mi) from Florida Theatre.

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk
  • Florida Theatre - 11 min walk
  • Prime F. Osborn III Convention Center - 11 min walk
  • VyStar Veterans Memorial Arena - 3 min drive
  • TIAA Bank Field - 4 min drive

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 10 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive

Restaurants

  • River Club - 6 min walk
  • Urban Grind Coffee Company - 6 min walk
  • Jim & Jan Moran Theater - 1 min walk
  • Jacoby Symphony Hall - 1 min walk
  • Alewife Taproom at the Bread & Board Provisions - 5 min walk

About this property

Marriott Jacksonville Downtown

Riverwalk hotel with 24-hour fitness centre and 24-hour business centre
Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 12972 square feet (1205 square meters) and includes a conference center. The business-friendly Marriott Jacksonville Downtown also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available.

This Jacksonville hotel is smoke free.

  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marriott Jacksonville Downtown offers 354 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (12,972 square foot of space)

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Ballroom
  • Building
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–25 per person
  • Self parking fee: USD 14.00 per night
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Contactless check-out is available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

What is the cancellation policy at Marriott Jacksonville Downtown?

Marriott Jacksonville Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on 2 June 2024 start from AU$246.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Marriott Jacksonville Downtown have a pool?

Marriott Jacksonville Downtown has a pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Marriott Jacksonville Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Marriott Jacksonville Downtown.

Is Marriott Jacksonville Downtown family-friendly?

You bet! With amenities like a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Marriott Jacksonville Downtown is a hit with families.

Does Marriott Jacksonville Downtown serve breakfast?

Yeah, full brekkie is on offer daily.

Is there a free airport shuttle available at Marriott Jacksonville Downtown?

No, Marriott Jacksonville Downtown does not offer an airport shuttle service.

Marriott Jacksonville Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 634 out of 1355 reviews" "
Rating 8 - Good. 326 out of 1355 reviews" "
Rating 6 - Okay. 175 out of 1355 reviews" "
Rating 4 - Poor. 115 out of 1355 reviews" "
Rating 2 - Terrible. 105 out of 1355 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect evening
Great evening at the theater across the street and so much fun at the restaurant/ bar in the hotel before and after with friends of the theater! The room was perfect! Staff exceptional!!
Stayed 1 night in Feb 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s excellent. Our only issue this time was the construction around the hotel.
Stayed 1 night in Feb 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Ashley, Douglas

Stayed 1 night in Feb 2024

10/10 Excellent

Ashley

Stayed 1 night in Feb 2024

6/10 Okay

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service
The beds were very uncomfortable. I could feel the springs.
Stayed 1 night in Feb 2024

8/10 Good

Cassandra

Stayed 5 nights in Jan 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property
Stayed 1 night in Jan 2024

10/10 Excellent

LaToya

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Travel to Jacksonville for a concert. Hotel was very convenient. The food and drinks were very good at the bar. Staff very professional and friendly.
Stayed 1 night in Jan 2024

2/10 Terrible

caitlin

Business traveller
Stayed 3 nights in Jan 2024