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Harbour Hotel Richmond

4.0 star property
Upscale Georgian hotel, walk to Thames River

Choose dates to view prices

Photo gallery for Harbour Hotel Richmond

Cocktail bar
Outdoor dining
Exterior
Superior Double Room
Restaurant
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Popular LocationRichmond Park3 min walk
  • Popular LocationRoyal Botanic Gardens, Kew4 min drive
  • Popular LocationTwickenham Stadium8 min drive
  • AirportLondon (LHR-Heathrow)34 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Basement)

Double Room (Basement)

Double Room (Basement)

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

10/10 Exceptional

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.5/10 Good

Highlights

Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Single Bed

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Satellite channels
Wardrobe
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, Multiple Beds

Deluxe Double Room, Multiple Beds

Deluxe Double Room, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

Restaurant
Richmond Hill Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is AU$552
for 1 night
includes taxes & fees
20 June - 21 June
Richmond Hill Hotel

About the area

Richmond

At Harbour Hotel Richmond you'll be within just a 10-minute stroll of Thames River and Richmond Park. Highlights at this Georgian hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. Gates Bar is the hotel's own cocktail bar. Enjoy the gym and sauna. Plus you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Ham, Petersham and Richmond Riverside hotel include Royal Botanic Gardens, Kew and Twickenham Stadium.

What's nearby

  • Richmond Park - 3 min walk
  • Richmond Green - 17 min walk
  • Royal Botanic Gardens, Kew - 4 min drive
  • Twickenham Stadium - 8 min drive
  • Hampton Court Palace - 14 min drive

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • Tide Tables Cafe - 14 min walk
  • Pembroke Lodge - 13 min walk
  • Roebuck - 2 min walk
  • Stein's - 10 min walk
  • Hollyhock Cafe - 5 min walk

About this property

Harbour Hotel Richmond

Upscale Georgian hotel, walk to Thames River
Harbour Hotel Richmond offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at Harbour Hotel Richmond. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Georgian Richmond hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and complimentary dressing gowns. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Building
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 August to 27 August:
  • Bar/Lounge
  • Dining venue
The property will be renovating from 24 September 2024 to 24 September 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20.00 for adults and from GBP 20.00 for children
  • Self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Harbour Hotel Richmond?

Harbour Hotel Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Harbour Hotel Richmond?

As of 6 June 2024, prices found for a 1-night stay for 2 adults at Harbour Hotel Richmond on 9 June 2024 start from AU$249.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Harbour Hotel Richmond?

Yep, Harbour Hotel Richmond has a self car park for GBP 15 per night. Onsite parking is limited.

Is there a spa on site at Harbour Hotel Richmond?

Yep, there is an onsite spa at Harbour Hotel Richmond. You'll enjoy services like prenatal massages.

Does Harbour Hotel Richmond have a pool?

Harbour Hotel Richmond has an indoor pool.

Does Harbour Hotel Richmond serve breakfast?

Yeah, cooked-to-order brekkie is served daily.

Is there a free airport shuttle available at Harbour Hotel Richmond?

No, Harbour Hotel Richmond does not offer an airport shuttle service.

Is there a bar or restaurant at Harbour Hotel Richmond?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from August 24 until August 27. The property will be renovating its dining venue from September 24 2024 until September 24 2024 (completion date subject to change).

What time are check-in & check-out at Harbour Hotel Richmond?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Harbour Hotel Richmond?

No, pets are not allowed.

Harbour Hotel Richmond Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 295 out of 670 reviews" "
Rating 8 - Good. 203 out of 670 reviews" "
Rating 6 - Okay. 95 out of 670 reviews" "
Rating 4 - Poor. 56 out of 670 reviews" "
Rating 2 - Terrible. 21 out of 670 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

El

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, great decor, v nicely done, our room was upgraded which was generous. Reception staff were perfect. Strange to have an internal window in our room and as we were on the ground floor was v dark, great for one night but otherwise too depressing with no natural light. Restaurant/bar had a lot of potential, beautifully airy and light, gorgeous decor and great food but poor service and attention to detail. Once you managed to get a member of staff they were amazingly friendly and great, but seemed to be a lot of staff busy being unorganised, and forgetting things, which was strange. Teamwork needs to be better. Overall lovely stay we walked into town, park opposite, lots of great restaurants and pubs so nice anniversary break.
Stayed 1 night in Mar 2024

10/10 Excellent

Annie

Stayed 1 night in Feb 2024

8/10 Good

Dinah

Liked: Cleanliness, property conditions & facilities
Lovely stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing after fantastic previous stays
STAFF: Breakfast on the first morning was not good. The ‘manager’ was rude and we felt like an inconvenience. Two staff had an argument in the middle of the dining room over the business. Reception staff were mostly friendly except one who was very abrupt. ROOM: Clean and comfortable. The air conditioning unit made an almighty rattle which was annoying over night. We left the ‘please service the room’ sign on the door at 9:30am, and by 5pm it had still not been cleaned. FOOD: We had breakfast x2 and evening meal x2. Cooked Breakfast was disappointing for the price. It also took ages to come (45 mins after ordering one morning). The evening meal was delicious though. The 2nd evening meal was a real disappointment. After being seated, the kitchen decided to stop taking orders. We ended up waiting nearby 90 mins to place an order. OVERALL: This is our fourth stay here. Everyone other time we’ve been very impressed. This time, however, we were left disappointed and frustrated by the service we received.
Stayed 2 nights in Feb 2024

8/10 Good

Garry

Stayed 1 night in Feb 2024

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor!
Not great. No parking available and told to park else where or in the hotel car park next door. Don’t support Apple Pay, you need physical cards (which we don’t have). Booked breakfast when we checked in, but when we went down in the morning we were told the restaurant was full and told to eat elsewhere - the guy was quite rude. The funny thing was the restaurant was half empty. What hotel can’t serve all their guests with breakfast, even with a reservation? The monsoon shower was very low, level with my nose (I’m 6ft) so a crouching to kick start the day.
Stayed 1 night in Feb 2024

10/10 Excellent

Aneesah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024