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3.6 out of 5

"We were able to check in earlier than the normal time which was excellent as only in town due to a family member’s passing. We asked for a late check ... " More

By a verified traveller on Tue 05 Mar 2024

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Hotel Description

The Lofts Apartments puts you in the heart of Queenstown, within steps of Fear Factory Queenstown and SKYCITY Wharf Casino. Highlights at this aparthotel include a steam room, and in-room kitchens and free WiFi.

Each apartment is individually decorated and features a Smart TV with satellite channels, along with first-run movies, a hair dryer, and a phone. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a TV, and Netflix are also available. Change of towels is available on request.

This smoke-free aparthotel offers free WiFi in public areas, tour/ticket assistance, and luggage storage. Other amenities include laundry facilities and ski storage. There's also self parking, along with the convenience of an airport shuttle.

Attractions in proximity to this 3.5-star Queenstown City Centre aparthotel include The Remarkables Ski Area and Coronet Peak Ski Area.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 6 May - 7 May

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

The Lofts Apartments ratings based on 184 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Lofts Apartments

Everyone (103) Couples (22) Students (1) Family (57)
1 out of 5
What was photographed and promised was certainly disappointing on arrival. A very dated apartment charged at an exorbitant price.

Posted by on 23 Mar. 2024

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2 out of 5
The apartment we stayed in at the beginning and end of a trip look nothing like the photos on line ! It was old and tired ! The roof was very low in the twin bedrooms the bathroom was dirty and although it’s an amazing location the street noise was loud and all night .

Posted by on 12 Mar. 2024

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5 out of 5
We were able to check in earlier than the normal time which was excellent as only in town due to a family member’s passing. We asked for a late check out to coincide with our departure and they were able to accommodate this with no issue. The room was much larger than we thought and was like an apartment with all the features including separate bedroom, dining room, lounge room, walk-in robe and bathroom. Modern finishings and comfortable. We were very impressed. Amazing block out blinds so we could sleep in and the room was nice and dark. We’ll definitely stay here again. Thank you to The Loft Apartment, a wonderful experience!

Posted by on 5 Mar. 2024

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4 out of 5
Very comfortable start and so close to everything. Floors are very creaky though which wasn’t good at night as could hear the neighbours floor creaking loudly also.

Posted by on 19 Jan. 2024

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1 out of 5
Our external sliding door would not lock. We told reception. Their solution, whilst we are out to dinner, leave a screw driver on the counter for us to fix it. The property remained unsecure. Upkeep of the property is poor. There was no parking unless you paid for it, but even then it wasn’t guaranteed. The only thing this place has going for it is its location.

Posted by on 9 Jan. 2024

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5 out of 5
Roomy apartment, surprisingly quiet given location close to busy streets of Queenstown. Things I didn’t like: the apartment was too hot , making it hard to sleep: no air conditioning, just heating. Parking was very limited, but given the location, once we’d returned our hire car, the location was fantastic. Two great Indian restaurants just across the road, and a short walk to the busy and beautiful foreshore of Queenstown.

Posted by on 15 Dec. 2023

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4 out of 5
Lovely stay

Posted by on 2 Oct. 2023

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5 out of 5
Great, affordable accommodation. We stayed in the 2-Bedroom unit and found it spacious and comfortable. Walking distance to the centre of town and a view of the lake from our room.

Posted by on 16 Sep. 2023

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5 out of 5
The perfect location, so close to everything!

Posted by on 21 Feb. 2023

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Comment from Hotel Management

10 Mar. 2023 by Manoj

Thanks for your valuable stay and positive feedback hope in future we will be able to provide and maintain the best service to valuable guest.

5 out of 5
Easy walking distances to the centre of town.

Posted by on 10 Feb. 2023

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Property Features

As a guest of The Lofts Apartments, you'll find a steam room, ski storage, and tour/ticket assistance. Public spaces have free WiFi. The Lofts Apartments also features laundry facilities and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Queenstown aparthotel is smoke free.

  • 10 guestrooms or units
  • 3 levels
  • 2 buildings
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Lofts Apartments offers 10 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include kitchen islands. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. This Queenstown aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with premium satellite channels, first-run movies, and Netflix. Housekeeping is offered daily and change of towels can be requested.

  • In-room kitchen
  • Smart television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lofts Apartments Queenstown
  • Lofts Queenstown
  • Lofts Apartments Apartment Queenstown
  • Lofts Apartments Hotel Queenstown
  • The Lofts Apartments Hotel Queenstown
  • Lofts Apartments Hotel Queenstown
  • The Lofts Apartments Aparthotel
  • The Lofts Apartments Queenstown
  • The Lofts Apartments Aparthotel Queenstown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Lofts Apartments.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.