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 Ballarat •1 Room
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Quest Ballarat Station

4-star property
11 Nolan St, Soldiers Hill, VIC 1800 796 370
Choose Dates
4.6 out of 5
Exceptional!
See all 106 wotif Reviews

"Nice apartment, close to everything " More

By a verified traveller on Tue 30 Apr 2024

Points Of Interest

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Hotel Description

Quest Ballarat Station puts you in the heart of Ballarat, within just a 10-minute stroll of Art Gallery of Ballarat and Her Majesty's Theatre. Highlights at this aparthotel include in-room free WiFi and LCD TVs.

Each apartment is soundproofed and features a TV with digital channels, along with a DVD player, a coffee/tea maker, and a portable fan. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A Select Comfort bed and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. A safe, a hair dryer, and an iron/ironing board are also available.

This apartment building has free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find laundry facilities, concierge services, and a garden. To-go breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of self parking.

Near this 4-star Soldiers Hill aparthotel, you'll find Sovereign Hill.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$210* Per night/room 21 May - 22 May

Three Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quest Ballarat Station ratings based on 106 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Quest Ballarat Station

Everyone (44) Couples (36) Family (19)
5 out of 5
Nice apartment, close to everything

Posted by on 30 Apr. 2024

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5 out of 5
Great place to explore the city from while also offering a quite and calm oasis. Hotel is neat and modern with all required for a pleasant stay.

Posted by on 22 Apr. 2024

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Comment from Hotel Management

23 Apr. 2024 by Leo

Dear Sarah, Thank you for sharing this 5-star rating for Quest Ballarat Station following your recent stay. We are delighted to learn that you had a comfortable holiday and enjoyed our rooms modern furnishings. Your kind words will be shared with the rest of the team. We look forward to welcoming you back on your future visit. Regards, Leo Avila, General Manager

5 out of 5
Excellent location to the town and restaurants. Clean, great amenities and comfortable beds.

Posted by on 10 Apr. 2024

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Comment from Hotel Management

12 Apr. 2024 by oseen

"Dear Ngaire,It was our pleasure to welcome you to Quest during your visit in Ballarat.Thank you so much for your support, and for taking the time to complete our survey following your recent stay here in Quest Ballarat Station. Your feedback is extremely valuable to us! We are pleased that our hotel and teammates fullfilled your expectations on areas that matter to you most not to mention the cleanliness of rooms, friendliness of staff and convenience of our location. Thank you for staying with us and looking forward to your next visit soon."Best Regards,OseenFront Office Duty Manager

5 out of 5
Friendly staff. Very clean.

Posted by on 31 Mar. 2024

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Comment from Hotel Management

31 Mar. 2024 by Oseen

"Dear Guest,It was our pleasure to welcome you to Quest during your visit in Ballarat.Thank you so much for your support, and for taking the time to complete our survey following your recent stay here in Quest Ballarat Station. Your feedback is extremely valuable to us! We are pleased that our hotel and teammates fullfilled your expectations on areas that matter to you most not to mention the cleanliness of rooms, friendliness of staff and convenience of our location. Thank you for staying with us and looking forward to your next visit soon.Best Regards Oseen

5 out of 5
Very comfortable room and proximity to station is very handy.

Posted by on 25 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Leo

Dear Jo, Thank you for sharing this 5-star rating for Quest Ballarat Station following your recent stay. We are delighted to learn that you had a comfortable holiday and enjoyed our hospitality and location. Your kind words will be shared with the rest of the team. We look forward to welcoming you back on your future visit. Regards, Leo Avila, General Manager

5 out of 5

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Leo

Dear Helen, Thank you for sharing this 5-star rating for Quest Ballarat Station following your recent experience. We are delighted to learn that you thoroughly enjoyed your stay. We look forward to welcoming you back on your future visit. Regards, Leo Avila, General Manager

4 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

23 Feb. 2024 by Duty Manager

Dear Estee,Thank you for this wonderful review receiving this highly encouraging comments from guests only affirms our continuous success in creating effortless guest journey for our valued guests. Your compliments will be passed on to the whole team. We look forward to your next visit soon.Regards,QBS Team

5 out of 5
Set up of our room was terrific with main bedroom and ensuite one one side, living area in the middle and second bedroom beside that, leaving it ideal for a couple to share, especially if you wanted to share the room rate. All you could need in the room including laundry. Secure parking available for $15pn but ample free parking very close (50m). We had a very enjoyable stay, would highly recommend

Posted by on 29 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by QBS - Team

Dear Tania,Thank you so much for the great review! We really appreciate the lovely feedback and pleased to know you had an effortless stay with us. We hope to welcome you back again in the future! Kind regards,Quest Ballarat Station

4 out of 5
No fuss. Clean good sized room. Everything worked. Parking was good, but shouldn't be extra.

Posted by on 21 Jan. 2024

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Comment from Hotel Management

24 Jan. 2024 by QBS Team

Dear Mike,Thank you for the great review! We appreciate all feedback and are pleased to know you had a seamless stay. We do offer two options for parking, one being paid and secured, the alternate option being free and in an open-air setting. We hope this does not deter you from coming back! Kind regards,Quest Ballarat Station

5 out of 5
proximity to central business district

Posted by on 26 Nov. 2023

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Comment from Hotel Management

2 Dec. 2023 by QBS Team

Dear Emmanuel, Thank you for your 5/5 review for us! We also love how close we are to the CBD. We hope to welcome you back in the future. Kind regards,Quest Ballarat Station

About the Quest Ballarat Station

Location 11 Nolan St, Soldiers Hill, VIC 3350

Property Features

Public spaces have free WiFi. You'll find a business center on site. A fitness center, tour/ticket assistance, and a garden are also featured at Quest Ballarat Station. Parking is available for a fee. A complete renovation of Quest Ballarat Station was completed in December 2020. Smoking is allowed in designated areas at this 4-star Ballarat aparthotel.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Built in 2020
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ballarat Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Ballarat Station offers 77 air-conditioned accommodations with DVD players and laptop-compatible safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Ballarat aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • Select Comfort beds
  • LCD television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately AUD 13 for adults and AUD 13 for children
  • Covered self parking fee: AUD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Ballarat Soldiers Hill
  • Quest Ballarat Station Aparthotel
  • Quest Ballarat Station Soldiers Hill
  • Quest Ballarat Station Aparthotel Soldiers Hill

You should know

  • This aparthotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.